"Cincinnati needs a grocery store downtown."…read more I've stated or thought the above phrase multiple times during the last [gulp] 26 years that I've worked in downtown Cincinnati. I did not lie; aside from the 2020 COVID-lockdown months, I've shopped at the mini-Kroger on Court Street weekly since its grand opening. Can I find the perfect leg of lamb there? No. It's not Findlay Market nor Is it THE BIG SHOP store. However, it is perfect for picking up coffee, milk, seltzer, and salad supplies for the office, and filling in the gaps in the home cubbard. Impressive produce department, cheese selection , and baked goods. Solid selection of dry goods. Limited meat department, whose pre-portioned and seasoned offerings may appeal to millennials. (Got lamb? See above.) Convenient grab-n-go lunch assortment of deli meat and cheese, pre-made meals in the form of salads, sandwiches, and sushi.

Apparently all Kroger's within District 1 of the Cincinnati/Dayton division just sent a memo to all…read moreemployees saying illness is no longer a valid reason to miss work unless you're so sick it requires hospitalization. YUCK!! I'm not shopping at a store where it's policy to have ill employees come cough and sneeze all over food they expect me to buy. Forget that! I'll happily shop elsewhere.

Some teenager working there keeping saying I. Did not pay for the toilet paper asking for the…read more receipt I paid for it because it wasn't in the bag

For the liquor store at kroger in Newport. They have some of the finest most friendly employees…read moreever. I would like to call out Kevin (and his great music), Royal, and Jeffrey (most friendly guy on the planet). ​They deserve a raise

We saw an option for a Hawaiian Sundae. We customized it with Salted caramel and Mint Chocolate…read morescoops plus added banana. The employee didn't know much about how to make it, but I think he was new. We were charged for the Hawaiian and our drinks, but later I noticed we were charged for an extra item. The women's restroom was more cramped than an airplane lavatory.

Pulled up to get a late night snack just now at 11pm. The doors were locked and the guy just looked…read moreat me, then tried to hide himself. Doesn't even close till 1am. Smh.

Nice people but one there is a young woman who works at the 2 self service an service desk very…read morerude yelling at me and my sister she is like Redhead Angie was. And. Amber really snotty do I have to be jumpy Around her don't tell her its me Other people are nice to me

I got trespassed for no reason. bad employees couldn't give me a reason why I was trespassed all I…read moredid was try to buy cookie dough. Everyone is rude. There will insult you, especially Bella dant and tracey.

First off: dude is rude. Not sure if he's like that with everyone or if it was just the color of my…read moreskin (not the same as his), but he so short and inattentive that it can only be taken as aggression. 2nd, prices are too high. Stupid high. And super limited. I coulda sworn I saw an expired bottle of juice. And again, they do t really even have much. Prolly a fro t for somethin. Bottom line, this place is a waste of excellent real estate.

I live right next to here and was going in at least twice a week for months. Knew the people who…read moreworked here fairly well I thought but then I was sold a defective product which they would not refund or even exchange. I will never be back.

Cool little place in the middle of downtown. Needed laundry detergent and they had it and super…read moreconvenient. Pretty much the normal little mini mart.

Stopped in here for an urgently needed phone charger on my vacation. I bought a USB-C cable and it…read moreturned out to not work whatsoever. Upon later inspection, it had much fewer pins inside than a working cable. I went in as soon as I could 3 days later to return it, no dice. Supposedly returns are only accepted within 24hr, a detail not listed on the receipt. So not only do they sell junk chargers for $7, you can't get a refund beyond a ridiculous return window.

I was shopping at this Location the other day when I was visiting my son, and a girl Ashley Dalton…read morehelped me with everything I needed it. Great customer service, very well-mannered and I loved going to this location. Next time in visiting my son, this will be my next place going to. Great service, God Bless

I have to say, this Kroger may not be perfect... but the Clicklist team is definitely the best!…read moreThey're very precise with the questions they ask and who they give your groceries to. I appreciate the "What's the name on the order?" as opposed to just ask if you're the name on the order! The only complaint I have for Clicklist at this Kroger is that random patrons will park in the Clicklist section and take up designated spaces. Other than that, great work!

The accused my sister of stealing shame on them Good store a…read morebad person stop accusing people of rhibgs

It's not the first time I had bad experience with the Kroger's customer service desk. I bought a…read morebottle of Kroger brand heavy cream this Monday evening. I spent hours and made a birthday cake with the cream for my husband that evening and then found out the heavy cream had bitter taste and ruined the whole cake and the special family night! I went to return the heavy cream, explained the issue and suggested them to check the shelf to make sure nobody else will experience the same issue. Obviously they did not care, and did not apologize... They always had bad response for returns even it was absolutely not the customer's fault! Do customer deserve more than just getting the several bucks' refund? What about all the time and efforts and more caused by your bad products? Not a sorry, not a good face...?