Rates increase every 6 months, which makes it very hard to rely on this place long term. As a…read morebusiness, you need predictable monthly costs, and that's just not possible here. There haven't been any noticeable improvements to justify the increases. It feels like pricing changes without much consideration for existing customers. Would not recommend if you're looking for stability.

I came here to get a storage unit and the two women the the front were so helpful and nice. They…read moretook care of me right away and got me moved in less than 10 mins. I would recommend this place to anyone

I wish I could provide a positive review but unfortunately Jen the female attendant at the West…read moreMiramar facility presented a nasty attitude towards me in two occasions. I was contacted by upper management concerning my experience and they credited my account for the inconvenience, however, I moved out after experiencing such a bad customer service from the site attendant. They had their two elevators down and one of the stairwell doors propped open with fire extinguisher, presenting a hazardous condition at the facility.

This place got me so heated that the app took down my first review. Don't come here, seriously save…read moreyourself the mental breakdown and pick the other storage units with the rat problems instead.

Love it here prices comparable. Very clean. Always quiet. Always carts. Everyone in front super…read morenice. Only name i can remember is Josh. But the other 2 women are so nice too. I like to go in and steal their red candy :) and they don't even care!!! U get to use their moving truck when u rent!! Definitely recommend this place.

Very clean facility. Melanie was super helpful in getting us set up. Would highly recommend!read more

We left our van for a week. We are grateful for this place and the ease of everything. 10/10…read morerecommend

I am currently storing my 36 foot boat here, such a easy lot to get in and out of, Super happy with…read morethis place!

The A.C. was broken off and on for a few months, the carpet outside my unit was wet and some items…read moreinside my unit became moldy, then they decided to raise my rent by $27 per month. No Thank you, I moved out immediately.

I'm satisfied overall because of the convenience of the location, the person I have dealt with,…read moreHector, and how it serves my needs. It misses the mark in other areas, primarily the supplied carts for clients to use. Most of them are in horrible condition with wobbly wheels that make it a struggle to get from point A to point B. It's high time they get new ones. Also, the ceiling fan near my storage is noisy, wobbly, and kind of annoying when I am at the storage organizing. Someone needs to fix that.

I won a unit at auction, following the rules I immediately called there 4 times, no one picked up…read more In the application it was marked - ready for pickup. I drove there from Boca Raton, 50 miles one way! When I arrived, the doors were locked! I waited for the manager for more than an hour! When the manager came, she told me - you can't pick it up today!!! Only tomorrow, but this is not in the rules! If I knew I would not have bought this unit! Horrible!!!

I already have a CubeSmart storage unit in Lake Worth, so it was interesting to see what another…read morelocation was like. This location was so much nicer than mine! In fact, it even has a gated parking lot where you can pull you car directly up to the entry to the main building where the air-conditioned units are located. This is such a nice feature, knowing your car and belongings are safe (mine doesn't have any dedicated parking near my unit. people just park in front of other people's storage units and hope it doesn't block anyone!) Did I mention that the building has sliding glass doors?! This is super convenient when moving stuff. I came here to help a friend, and since the gated parking was limited, I pulled up my car to the non-gated area, where there was no one else parked, and I was able to pull the trunk of my car directly in front of another set of sliding glass doors. Rolling carts were ample and easy to find. The keypads worked flawlessly. Finding the unit was easy, and the hallways did not seem as narrow and claustrophobic as mine. All in all, seeing another unit definitely gives more points to the CubeSmart brand.

DON'T FALL FOR THE RATE!! They will increase your rent with a blink of an eye! By $100.00!! They…read moreclaim that they sent out an increase by the mail. Which is false. I have rented there for over 15 years before and they will screw you over.

DO NOT RENT HERE!!!!!! I signed a lease 3 months ago and my rent just jumped from $68 to $152. They…read moredid not provide any notice of the increase. One representative blamed market value, another representative said my initial rent was likely a promo rate... despite this not being advertised or mentioned anywhere in my contract. I am currently in a different country so I'm unable to move my stuff. THANK YOU EXTRA SPACE!

I was a little hesitant to come in one of the many self storage facilities out in West Pines. I…read moreshopped around, got the best deal that I could, and spent four months at this place. I was very happy. I moved out today and everything was as it said it would be. The people were nice who work there. The place is rather clean and well run. I would definitely come back if I needed storage needs in West Pembroke Pines. Honestly, no complaints, no grapes. They gave me the service I expected for the price that I knew.

I have been a customer here since 2019 and it is a well run, clean and convenient. however, please…read morebe aware that the longer you are there the more you are incentivised to leave. From 2019 to now the price has more than doubled. I understand occasional increases but it's excessive. Especially when there's another storage place 100 ft away. I want to stay but the price has become outrageous for a 5x10. I did escalate and they reduced my fee by $30, but that's little consolation.