I went for the first time last year. I had put my ribs out of alignment and hurt so bad I couldn't…read moreget to work. Dr. Reed got me in the same day and boy was it nice to breath without pain again. Been going regularly ever since. Staff: Friendly, kind, and all around wonderful The Doc: an amazing, kind, and very skilled lady Environment: Bright, clean, calming There are literally not enough stars to give this place.

Dr. Reed has your back! I could hardly get up from a sitting position...walked out a new woman!…read more She is Fabulous! When you walk in the door Travis's smile and kind deamor lets you know right away that you are in good hands.

I agree surgery was good but appts are packed. Waiting time ridiculous. Last follow up appt on a…read moreFriday afternoon they actually FORGOT me. Put me in an exam room... then CLOSED while I was in there. Came out .. all dark... NOBODY there. Called out... empty. When I called Monday they acted like I made it up. Have not received apology. Never has happened before! Not the way to treat patients.. especially one who had used them 3 times.

Had a total hip replacement on April 29, 2025. Dr Morris was an excellent surgeon and my recovery…read morewent well. Just a FYI, beware of OrthoAlliance. I just received a bill of $876.78 for collagen bandages that I was totally unaware the cost of. I would have said no. They arrived without my knowledge and thought it was included in my surgery. The leg pumps (which I paid $230) for only worked 9 out of the 14 days I was to wear them. I definitely recommend Dr Morris and other Drs at JIS, but this is something they need to address.

This is a photo of my doctor. Doctor Sahai from Ortho One in Upper Arlington, Ohio. He is known…read moreas a rock star among nurses and other doctors. God bless him! He did the surgery on my left knee. And it had to have a screw put in, also. I saw him today for my 4 week checkup, it was all smiles and laughs. Oh what a wonderful feeling to know that your x-rays show that your implant is fine! And you're healing, progressing ahead of schedule. I know this is because of prayer! He said that the I could have surgery on my right knee as soon as a couple weeks. I know God uses doctors to heal. This man is amazing! I couldn't help but tell him " I love you" before I left. I was so overjoyed.

So I have 3 healthcare insurances. The last 2 insurances are Medicare and Tricare for Life. I'm…read morevery specific when I give my insurances on how they were billed etc. On July 14, 2023 and again on July 24,2023 I stopped into their billing office and told them if they billed correctly I should not receive a bill because Tricare for Life is a wrap around for Medicare and whatever Medicare doesn't cover Tricare for Life covers 100%. When Tricare for Life is billed either correctly or incorrectly I get notified staying they covered xyz amount or they state due to x probably they didn't pay and I'm not responsible for the bill because of their error. ortho one states I owe $283.61 and never billed Tricare for Life and since we're now rolling into 3 years after the fact----Tricare for Life will probably tell them to go kick rocks. I have NEVER received any correspondence about this from Tricare for Life which means they didn't bill. What's sad is these places are notorious for partial billing and sticking the patient with what's left over-----why accept $75 from Tricare when I can bill the patient for a higher amount of $284.61 I've explained it to them repeatedly and yet they still have not billed Tricare for life and yes they accept Tricare for life. Sad really. I currently have a text stating I owe $284.61 and it's their error not mine

I was referred to this doctor via my functional medicine doctor. If I could give this review Zero…read morestars I would. The website states that they are taking new patients. It states on the website that before you can book an appointment you must: 1. Make an online patient portal account 2. gather all of your bloodwork etc. 3. fill out all of the new patient paperwork and questionnaires. 4. make a list of your supplements /medication I did all of this and left 4 messages over an 8 day period. No return call. The link on the website does not let you actually request an appointment. The office does not have a listed email. Someone finally answers the phone to rudely tell me they are no longer taking new patients. What a total waste of my time. She said I could call back in January of 2025 and see if they can take new patients then. But she certainly can't book me for January. What! I told her they have wasted my time filling out all of this paperwork, gathering my data, and I now have an account on their online patient portal. The front desk person was pretty dismissive. At the very least they need to update their website to not waste any else's time. since I can't send an email, and they don't seem to care - I am leaving my review right here.

I have been a patient of Dr. Kurpita's since before the pandemic. I have had in-office blood…read moredraws, seen the nurse practitioner and have had contact with MA's, billing, scheduling staff over the years - they all have been and continue to be nothing short of amazing. I called to reschedule an already scheduled appointment because I had tested positive for COVID - and just by the sound of my voice, the staff member (Mila) made sure I saw someone right away because of how concerned she was just by how I sounded over the phone! I had a televisit with the nurse practitioner within maybe 20 minutes of that initial call. They are on top of things for sure and I couldn't be more happy with any of the team or care that I get from this practice. This is an integrative medicine practice - so that means they are not a pill pusher, let's just cover symptoms with a Band-Aid type of care. They treat the whole person and, yes, that is with vitamins, supplements and, if/when needed, medical prescriptions. If you just want a pill to mask your ailments, stick with western medicine and trust your insurance company to decide what care is needed. I'm glad to be with a practice that doesn't go for a pill as the first line of treatment. Am I disappointed that they don't accept my insurance carrier any longer, of course - but insurance companies are a pain (and if you've worked for one, like I have) you know that many claims get denied for care that is needed or you have to jump so many hoops in order to "prove" you need certain treatments. I'd rather trust my doctor and her team and gladly self pay to ensure I get the right treatment when and how I need it. You can always use an HSA or just budget for appointments. There are times when I call the office and I go to voicemail, but I've always gotten a return call so it's a small price to pay to know I'll be properly taken care of. We are still in a pandemic and healthcare workers are overwhelmed right now in all settings. A little patience and understanding during these trying times goes a long way. I will also add that a few years ago is when my husband and I switched to this practice and he was having a few issues with leg pains and could barely walk in the evenings after working all day. Our niece, who was going to specialist after specialist, had a lot of the same issues and was already using a walker at 15. After reviewing his bloodwork, Dr. Kurpita was able to hone in on the issue, which ended up being genetic. Now my husband has fully recovered and is very active again and even cycles and mountain bikes again. We shared what we learned and my niece got tested and had the same gene - well, she had a full recovery following the same treatment! No more walker for her!! So nobody will ever be able to tell me that having the right vitamins or supplements doesn't work or is ineffective treatment, especially after seeing the changes in my husband and niece - you have to allow them enough time to work. I highly recommend this practice.

The receptionists are the best. The check in process is such a breeze, it literally takes less…read morethan a minute. They have a kiosk set up, the instructions are very easy to follow. The receptionists are helpful and professional. The waiting area is large and comfortable. I've never had to wait too long. Dr. Kovak is good and the nurses are great. The Physical Therapy area is amazing as well. Everyone is helpful and supportive. The whole office is organized and they are phenomenal at communicating!

I was referred to Paul Cook MD due to Ulna Nerve damage…read more Personally I've had an excellent experience during this ongoing process. Their entire personnel are amazing, caring and their Out Patient Surgical / Physical Therapy is exceeded all of my expectations.

Horrible service! And, that's saying something since I have a high threshold for incompetence. The…read morestaff was nice, but Dr. Narvel is a poor excuse for a doctor. I went to see him for results uncovered in an MRI where they found a small tumor in my neck. I also am having severe neck pain (unrelated to the tumor) with radiculopathy in the left arm and shoulder blade. He recommended getting a CT scan and was to put in the request with the James Cancer Center. One day passes, and I check in with the James. They never received the request. So, I had to call the doctor's office to see if they'd put in a request for the CT Scan. They claimed they did but would "fax the James" right away. Magically, the James had me in their system after that. Oh...hang in there...I've got more reasons why Narvel is useless... I get a notification in the mail from my insurance provider rejecting my claim for a CT Scan. This happens the day before the CT Scan. I couldn't skip the CT Scan, so decided to sort all the financials out after. So I called Narvel's office and left a voice message. In the answering message, the office threatens to push your call to the back of the line if you call sooner than 72 hours AFTER your initial call. So I waited. The radiology report for the CT scan came back and I can't make heads or tails of it. So, I waited...and waited...and waited. And, you're probably saying, "Why didn't you call him?" The thing is...I did. And, got NO return call. Apparently, their answering machine is for looks, because it clearly isn't there to serve the patients. Again, I call the doctor's office to get some closure on the insurance rejection and the CT radiology report. To which the phone rep at his office told me my insurance company needs to fax the request for the MRI report. Yet, Narvel's office is at fault! They should've filed this with the original CT Scan request. Next thing, shouldn't it be a priority for the doctor to get back to a patient in a timely fashion who has something that could be potentially cancerous??? Not to Narvel. He couldn't be bothered. I can't make sense of a radiology report nor am I going to Google my answers. When I called today about these issues, they wanted to know if I wanted to book an appointment. For what? So, Narvel can waste everyone's time some more. Now, here's the part that will make you see why I believe Narvel is a trash doctor. I went to him for the lump in my neck and for pain radiating down my arm (from an unrelated issue). This clown didn't think I'd review his medical records. He completely and totally filled in whatever he was feeling like at the moment because he claimed I was "having headaches" and "no radiculopathy." Really? Because I could swear I NEVER said anything about headaches since I don't get them. And, I also said my arm pain is greater than the neck pain due to nerve issues. If that's not radiculopathy, then what is it??? If you go to Narvel or have gone, I encourage you to review your medical records. It's abundantly clear he's not competent nor conscious enough to adhere to the Hippocratic Oath. Do NOT under any circumstances go to this clinic. You'll get better care elsewhere.

Westland family practice is my doctors office Dr. Narvel has been my doctor for years and I don't…read morefeel I cou!d find a better doctor he cares about your health he listens to your problems.I love this office all are very nice.