Cory was responsive and helpful with my real estate needs concerning property management of my…read moreinvestment properties. Every concern I had was immediately addressed.

Great service and personable folks to deal with. I definitely would recommend them. It's always…read moregood to try different companies.

Update 2026/03/05:…read more The maintenance issue was resolved on March 2, 2026. After I posted the February 26, 2026 review (see below) and emailed multiple people at Onyx Capital Management on February 26, 2026, Mr. Zachary G., the maintenance manager, personally intervened, reviewed my video evidence accurately, apologized and took full accountability for an initial vendor error. He ensured the repair was completed promptly and followed up with professionalism. I am updating this review to reflect that the operational failure was eventually corrected. However, I am raising this review from a 1-star to only a 3-star rating because the administrative process remains a concern. The general manager, Ms. Victoria L., prematurely dismissed my concern and deleted my community post shortly after it was uploaded. She also posted a public comment stating that the lamppost had been fixed, based on an inaccurate assessment of my video evidence. Furthermore, she did not reach out directly to clarify or correct that public statement once the error was identified. While the maintenance leadership is professional and capable, the administrative side of the business still has significant room for growth regarding transparency, due diligence, and resident communication. ------------------------------------------ Feb 26, 2026 My HOA has Onyx Capital Management as our management company. On 11/28/2025 I submitted a maintenance request for the replacement of a lightbulb of the lamp post facing my rear door. As for 2/26/2026, almost 3 months later, the lightbulb is still not replaced. I sent video evidence that it is not fixed. They replied with a photo of a working lamp post, not the one that is broken. Thus far, this company has FAILED miserably at keeping the promise stated on their company website: "At Onyx Capital Management, we set the utmost standards to provide care, support, and quality to our homeowners and Board Members." I have sent multiple emails and called a couple of times. I have been patient. But this latest replay is the last straw. Onyx Capital Management's failure in this case is completely unacceptable. ------------------------

I'm President of the Cobblestones At Chestnut Hill Homeowner Association and contacted Onyx when…read moreThe Board decided to end the management contract we inherited. I was comfortable negotiating terms with Vicky and Zach and I knew they understood every concern and past mistakes the new Board didn't want to repeat. Our Onyx contract is still only 4 months old but after our community town-hall tonight, The Board and and community have expressed nothing but praise for our new management company. Our files, documents, investments, and our money is respected. The quality of work contractors they have recommended and brought to us have exceeded expectations. Onyx is who you MUST use for management If you are a mindful, honest, and caring HOA Board that wants to move your neighbors to be excited, activated, and hopeful.

Frank was the absolute best leasing agent my wife and I have ever worked with. He worked hard to…read morefind a place that met our specific requirements, and always worked around our schedule. He negotiated on our behalf and found us some great deals. I would highly recommend Slate.

DO NOT RENT FROM SLATE…read more I lived there for one year and had a horrible experience. It started bad right from the start. They were impossible to reach and when you did reach anyone they would not have the answers and said they would need to get back to you but never did. Throughout my stay, my roommates and I had multiple issues. Some were fixed with but the big / costly ones were ignored. I warned Slate that I saw a leak starting on my bedroom ceiling in October. It was ignored until I called and called about it. The little leak blew up into a full blown issue. Slate never appropriately addressed the issue and kept trying to do cheap fixes instead of solving the issue. I had a leak & hole in my ceiling from October-January. There were periods where they were ignoring my calls and emails. I ended up getting a rent credit because I fought so hard and had put rent in escrow. Also the issue was never truly fixed as the girl in the apartment below me started having leaking due to the quick fix they did for mine. George is a smooth talker but do not let that fool you. He is like a politician. He may genuinely be a nice guy (although I don't think he is) but he definitely is a HORRIBLE landlord and business owner. He did not even have a valid rental license for my apartment when he rented to me. The city of Philadelphia contacted me and issued him warnings and fines. And no we did not get the security deposit back. They actually said we owed them money that they would not be pursuing. Ha! Save yourself the time, stress, and money and stay as far away from Slate as you can.

32 years under Reinhold. Over time I simply cannot not ignore how poorly they manage this…read morebuilding. Too many issues to list. But I stand by my one star review and I hope this building can get organized and get them replaced.

Chocolate works is the epitome of what a Philly apartment should be. Amazing staff all around,…read morefront desk more than helpful. Upkeep is constant and we haven't had a pest issue EVER! How many urban buildings can boast that?

I just took a new job that required me to relocate my family across country. Everything happened so…read morefast. There was so much to do and not enough time to do it. I contacted the folks at Personal Property Managers and they took care of everything for me. They cleanout out all the stuff in our house that we did not want. They sold items that we did not want to ship cross country and they even listed and sold our house for us. I was really impressed with the way they took care of everything for me. They had great communication, updates and great service. I highly recommend them for busy folks or for people that live or work a great distance from their house. Thank You, Michael.

Joe, Nick and the team at Personal Property Managers were lifesavers. When my father passed away…read moreand I needed help in selling his house, they were right there the entire way. From cleaning out the house, dealing with an unexpected incident that occurred right as we were preparing to put the house on the market, and handling the marketing and sale of the property, Joe went above and beyond. I live out of state with a 5+ hour drive each way. Joe was my eyes and ears on the ground and saved me an immeasurable amount of time and effort. He kept me informed regularly and made the entire process go as smoothly as it could have for me and my family. I cannot recommend Joe and Personal Property Managers highly enough.

The last part of my lease, Bay Property Management took over my lease. I must say they were 100…read moretimes better than my old management company. Their response time was faster, they were much better at customer service and they were willing to do what was needed by their tenants. Deceane was exceptionally courteous and willing to help. She was understanding and got back to me right away. When I moved out, for reasons not having to do with Bay, she was helpful and responded to all of my questions. She even had a walk through done the day after my lease ended. thanked me for taking such good care of the property and got my security deposit back to me quickly. I would highly recommend dealing with this management company and especially Deceane. Mary Callahan

Another update !…read more Geanie Ramos strikes again. Unfortunately, every interaction I have with her is met with unnecessary hostility and an unprofessional attitude. We recently discovered mouse droppings in our garage and even caught a mouse for the first time in the three years we've lived here. Since the neighboring townhome has been vacant for over a year and shares a garage wall with ours, we reached out to our property management company for the HOA's contact information. As renters, we don't have access to HOA information--that's something the landlord or property management company typically handles. Instead of simply providing the contact information, Geanie chose to respond with another unnecessarily rude email. A simple request was met with attitude instead of professionalism. I work in a corporate healthcare environment, and if I spoke to my clients, colleagues, or patients the way she speaks to tenants, I would expect to be disciplined. Professionalism and basic courtesy shouldn't be too much to ask. Interestingly, she always seems pleasant when communicating with my MALE fiancé, but whenever I reach out, the tone is completely different. I can't explain why, but the difference is noticeable. I've forwarded these interactions to her supervisor multiple times because this has become a consistent pattern. If we ultimately decide to leave this townhome, it won't be because of the property itself--it will be because dealing with Geanie has become so unpleasant. Tenants deserve respectful, professional communication, especially when reporting legitimate maintenance and safety concerns.

Not gonna lie, I expected delays but nope. Every time I reached out, someone got back to me quickly…read moreand with actual answers, not vague stuff. That alone made the experience way less stressful.

TCS took over from the previous management company we had, & initially showed promising potential…read more Unfortunately very soon after we learned the lack of professionalism & follow through. From no heat for almost 2 weeks in the winter to no responses from continuous calls and emails, the list goes on. We have had an outstanding plumbing service request since Oct. 2025, along with 2 other service requests that were told aren't of importance. The company has continually via email pushed these requests off, & do not communicate well with one another as to steps to completion. Currently also ground water is seeping into our home, which we reported in June. TCS has yet to send a contractor to assess. We have sent multiple photos and videos to TCS, & only receive continuous excuses. I wish there was an option for 1/2 of a star...