Excellent customer service, while I'm located out of their service area, they took time to asses my…read moreneeds over the phone and make recommendations to assist me. Wish I could tell you more, but from a customer service stand point they are first-rate, I'm sure their work would reflect the same high standard.

Excellent. He came out, cleaned everything very thoroughly and gave me great advice to keep things…read moreworking well in the future. Jon is super nice, very friendly. Highly recommended.

Not trying to tank their score or roast them--but they took several weeks to respond. I then…read morereplied to them and invited further communication (about two weeks ago), and radio silence since. They might do great work, and I'm on the busy season so I can understand if they are overwhelmed. It'd just be nice if they were a bit more responsive.

Chad came out to my home yesterday and did a FANTASTIC job repairing my gas fireplace. He quickly…read moreassessed the problem and got the fireplace working again. In addition, he replaced some missing embers and cleaned the glass shield. I had called another gas fireplace repair company and they wanted me to spend big $$ to replace several components, as it turns out none were needed and I saved a lot of money going with Craft. Chad was informative and very helpful and I will certainly use Craft Stove again! I strongly recommend them for your gas fireplace needs.

David and Brandon cleaned and inspected our wood burning fireplace, serviced our gas log fireplace,…read moreand cleaned our dryer vent. The inspection went well and they pointed out some items to keep an eye on but no additional work was recommended at this time. We had a bad clog in our dryer vent. David went in attic and took apart the vent to find the problem. The previous homeowners used nails to secure the dryer vent pipe and these nail penetrated the pipe. The lint was clinging and building up on the nails. He removed the nails covered holes with HVAC tape and secured the pipe without using nails. They were on time, courteous, informative, friendly and very helpful. I recommend this company and plan to use them every year for my maintenance.

Owen's chimney is GREAT! My husband and I would definitely recommend them to anyone looking for a…read morechimney work. We were having issues with water leaking through our chimney into our house. After interviewing several chimney companies as well as contractors, we decided to use Owen's Chimney for our project. I am so glad we made that choice! They ended up having to completely tear down and rebuild our chimney from the ground up. And it looks amazing. Better than my husband and I expected, and we are confident we won't have a leaking issue again, which gives us much peace of mind. Ryan and Tim worked diligently for several weeks to complete this project. On top of that, they always kept me informed of their schedule, where they were at on the project, and any issues they came across. I never even had to ask, because I would always get a text or call from Ryan with an update each morning/afternoon. I don't think we could have asked for a more hard working, thorough, and competent team to do this project. They went above and beyond our expectations.

Lance reached out quickly and a time was agreed on. He showed up on time and as he repaired my…read morefireplace logs an explanation was included on each step of his process.

With bad weather coming our gas fireplace stopped working! I contacted Lance who responded within…read morean hour and came the next day and repaired it. Communication was great! Service was great! Cost reasonable! Highly recommend!!!

I had a contractor that knew what he was talking about. He gave me the price when he saw the job-…read morereplacing a bathroom floor. He wrote up the work order before he left with the price . (The tile had to be removed, the rotten floor cut out, and a beautiful brick tile designed floor laid). He worked within closed doors to the small bathroom_ so my house didn't get dusty, he took all debris out to his truck for the dump. He showed up each day on time! I liked the fact he came to work, to work. Mr. Ramsey is honest, talented and I highly recommend him to do the job he says he can do. I was in business 22 years in Philly and know a thing or two about contractors-I couldn't be more pleased and will be calling him again, and again.

From the owner: Kitchen renovation Bathroom renovation…read moreTile Floors, Backsplashes, Fireplaces Finish trim

Our fireplace would not turn on after 20 years of running it. I called Owens, and to my surprise it…read morewas going to take 3 months to get an appointment! It was worth the wait! Forrest was sent to us! I thought I was going to have to get a new fireplace. Forrest opened it up, took it apart, cleaned it all, told me the thermocoupler had built up carbon. He had it fixed in an hour. He was so kind. He was so educational. He sent detailed pictures to us of everything he did. He advised that in the future we might have to get a new part. Just to give him a call. Honestly one of the nicest technicians that has ever been in my home for anything. He made it so easy. I was sent a text by Owens that Forrest was coming and they even sent me a picture of him to know who he was before he entered my home. I've never had anybody send a picture before.  That was pretty cool. I highly recommend this company. I realize that there's some honest people left in the world, and it warms my heart. Please use this company; worth the wait, I promise. He was also very covid conscious and kind. Thank you for that Forest, I mean it! Thank you for just being you!

Owen's and their team are top drawer! I've had a few things done with the chimney and they are in…read moretime and work quickly. They have great knowledge and trouble shooting skills. Roberto and Rhett came today and were outstanding.

This guy took a deposit, reschedule 3 times and went silent. Don't use this guy. I took a risk…read moreusing him, but he seemed like a nice guy. Hopefully they at least take down his profile since he is not legit.

From the owner: Local family owned company specializing in gas fireplace service, gas fireplace repair, and gas…read morefireplace installations. Our team at Fireplace Professionals can quickly diagnose your gas fireplace issue and quickly make the repair. Gas fireplace service Gas fireplace repair Gas fireplace installation Gas fireplace installations Gas fireplace cleanings

Wonderful people Price was very reasonable…read more Explained everything that needed to be done They fixed and cleaned my gas fireplace Very happy with the results I would definitely recommend them

Josh and Rachel of Grill Revival were fantastic in working with me to convert my wood burning…read morefireplace to natural gas. Rachel educated me on a wide variety of beautiful log sets and fire backs and was extremely responsive and forthcoming on presenting the beautiful options to me. She eagerly incorporated my ideas and together we quickly made decisions on what products would be best for me. Her only goal was to listen to my wants and help make my dream come true. Josh made my dream come true! He expertly made the wood to gas conversion, installed the gorgeous and so realistic log set (see video below!), and thoroughly educated me on how to use it! He emphasized safety at every step along the way and cleaned up thoroughly. He patiently answered my questions and really wanted me to be happy with my new fireplace. I feel very confident that his many years of experience, his tenacity, and his perfectionism have made this a great investment for many years to come. Thank you Grill Revival! I'm so happy !

A great big thanks to, "Brothers Gutters"! Most excellent work with great quality material, more…read morethan reasonable price, and a sense of urgency that is rare to come by. The gutters on one of my rental properties has been needing repair work for some time. Between a contractor that ran his truck into one of the downspouts and the constant clogging of the open air gutters that have accumulated so much debris that long branches of plant growth had taken form in many parts of the roofline gutters. I was in a bit of a bind in trying to secure good quality work in short order, knowing that there would be upcoming rain, pests that take advantage of clogged drainage, and someone that was well versed and expedient in the trade. That said, I came across "Brothers Gutters" based on the one review on Yelp. Which is a shame given all that I mentioned above. When I gave a call, they answered right away and visited the property to assess what was needed and give me a quote for materials and labor. It is a rental property, and unlike many landlords, if you view and treat your properties as though they were your own personal home, you will find golden tenants to live within them. That said, I went with the best possible option they had available and I'm stoked and couldn't be happier. Thank you and look forward to doing more work with you in the future! Cheers

Called to schedule quote for gutter cleaning this week. Brothers Gutters contacted me back right…read moreaway and said they could come out same day for quote. Texted me again when they were in their way. Showed up gave me a reasonable $$. When I asked when they could actually do the work, he said right now. Within an hour or so, work was done and our gutters were cleaned. We will definitely call them again.