They did an awesome job taking care of my cat. The place was…read morevery clean and staff helpful and considerate. Price was pleasant surprise. I would recommend Pender to anyone.

I took my pet in for emergency and the vet who he seen was Andrea Sonichsen. She was incredibly…read moreshort and rude and copped an attitude almost immediately upon seeing her. She lacks experience and does not really know what she is doing, I would highly recommend you seek a more experience vet who does not have behavior issues. I will never allow my pets to be seen by her again nor will I tolerate her ignorance again.

We've been using WagAlong for a few years now and Ryan and his team have been absolutely wonderful!…read moreThey are flexible, reliable, communicative and I know they take wonderful care of my dog (so much so that he gets excited every time I say his dog walkers name). I can't recommend them enough- best dog care service there is in Reston by far!

The team at Wagalong is truly awesome! They are super professional, communicative and very…read morereliable. I have trusted them for over 5 years ever since my dog was 9 months old. They are a critical part of my support team for a very energetic dog! :)

I had services from Happy Paws and it was one of the best decisions I ever made. My 15month old…read moreblack lab was very bad on the leash , was impossible to walk him without him jumping on anyone who passed by, And even crazier when any dogs passed by, but Happy Paws tamed him in less than 30min! It was unbelievable to see my Lab behaving just the way I want him to for such a Great price, I'm pretty sure no one else would ever do this much of an awesome job without costing you an arm. Brittany the owner is ver helpful with lot of great tips and her work is very impressive, she is the new dog whisperer !

Can't say enough wonderful things about this company! In September I adopted the worlds cutest…read morepitbull from our local shelter. One week in and I had NO idea what I was doing. We signed up for an eight week training session with One Tough Dog for an AMAZING price! Not only did the trainer work with Georgia but she worked with me! I felt comfortable and in control of my dog for the first time since I adopted her! The best part of my experience with this company is the fact that it never felt like a business. The trainer took her time to get to know my dog and myself. She answered my numerous questions about all things dog. She recommended great foods, vets, toys etc. ON TOP OF THAT, they offer dog sitting/boarding services which are phenomenal as well. They were able to come to my home and take care of my baby while I was out of town! I had no worries leaving Georgia because of the relationship she had already established with her trainer. You're crazy if you go anywhere else with your pups! I will be a lifelong customer/supporter/advocate for One Tough Dog!

Was a relief and a joy to be picked up and be able to have my dog and I be comfortable on our way…read moreto our Airbnb. It's stressful finding public rides to accommodate your pet so this service is a gem.

Repatriating back to the US is challenging - especially when you are a lone wolf with 6 bags plus a…read morelarge crate w/ a needy dog. But we made it! Thanks to Claudio, Sarah and the U & Pet team. My husband was already in DC so he met us at the airport. Despite the delays of getting the bags and dog sorted after a very full international flight - Claudio was so patient and welcomed us graciously. He encouraged me to take Milo for a quick walk to stretch his legs and pee while they loaded the car. The ride was smooth. Milo was so happy to sit with us! He's boarding with them in a couple of days. We are looking forward to it! Thank you!

Shadow had a wonderful time today. He came home happy and exhausted. He is sleeping off his…read moreHounds Town hangover. Thank you!

Had the worst experience here. I would stay far away. This place is absolutely disgusting and the…read moreowner is beyond rude. He makes it very clear that he doesn't care about the dogs that come here. He's a money grub and this is a terrible business. My dog was TRAUMATIZED and absolutely soaked in urine after one night here. Seriously would stay far far away.

The email explains itself ! I have horrible phone service where I live & I receive this email…read moreafterwards. For supposedly being a veteran, he sure treats veterans and active duty like trash ! Absolutely do not use this company. RUDE

When it came to crunch time- Jerry was the one who really came through. We are based in the San…read moreDiego area but found Action Pet Express on google. We needed to get our very large dog from the Washington DC to the Norfolk Military Air Base with about 2 days to plan ahead due to a mix up with the military and the transportation for a PCS to Bahrain. The flight was very tight in terms of the need to get the dog to the air base for his international flight, and Jerry really came through for us. Other companies quoted much higher rates or decided that the time frame was too tight and they were not willing to help. Our dog was picked up at the airport and Jerry drove him the entire way. The cost was very reasonable considering how important this transport was to us. The process was very simple and easy and Jerry made sure to request from us all of the necessary documents in order to pick up the dog from the airport. Highly recommended for a pet transport in the DC/Virginia area.

I used Fetch & Favor for wedding services. We wanted to incorporate our dog on our wedding day by…read moretaking pictures with him before the ceremony and having him walk down the aisle during the ceremony. We worked with Camille on the day-of. She handled taking care of our dog while at the venue, and after the ceremony, she drove him back to the hotel where she provided further dog sitting services since our dog wasn't allowed to stay during the wedding reception. I was so extremely satisfied with their professionalism and flexibility is providing a custom package at a great price and value! I would highly recommend them to anyone looking for pet-care services!

My partner and I have utilized Fetch & Favor several times for our disabled dachshunds and the…read moreentire team has been super attentive and provided great care for our pups and hope!

I absolutely love this company!! The first meet and greet, Kate and her colleague came to meet our…read morepuppy and go over in detail what was expected during her dog walks, training, habits etc. we have been customers for almost a year now. 100% reliable, caring, pay attention to detail and my dog loves her caretakers! The best part is our work is both mental and physically tiring so to come home to a happy tired dog is worth every penny. They also communicate in detail with photos, map of their walk, what your dog did and a report card on the visit. A huge THANK YOU to our team Natasha and Steve! You are all amazing at what you do and so happy to have you on our care team for our dog!

I have been very pleased with the quality of service our dog have been receiving with Kate's K9 Pet…read moreCare. They have been awesome in understanding my needs and care for my dog. Having them taking care of and walk him through out the day and making sure his needs are taken care of before they leave gives me a sense of peace. I have also used their overnight service and was felt very comfortable knowing, the only change my dog would have is the fact that I wouldn't be there but his routine will still be the same.

We initially loved taking our doodles to get groomed here when Jina was the owner but they've…read morechanged ownership since then and we've decided to part ways with Pretty Paws. There have been several changes implemented due to new ownership: 1) They no longer have cage free grooming and they put our dogs into kennels while they wait for us to pick them back up 2) Prices have gone up about 2-3 times due to the rise of inflation which is understandable but wanted to share to other dog owners for awareness 3) They use an assembly line process for grooming which is faster so our large dogs are typically in and out within ~2 hours Although our doodles typically came out well groomed for the most part, they both began to dread coming in and felt more anxious than usual, which wasn't a good sign to us. Additionally, the new front desk staff (male) could work on his customer service etiquette as he has came off as condescending multiple times to both myself and my husband regarding the care of our dogs. Our other friends who also brought their dogs here have shared similar sentiments. This is not their fault, but the location can be challenging to get to during traffic hours (they close at 4PM Monday through Saturday) since it's right on 50 and a lot of cars are going out west.

I have been going here for over 6 years - I found the post I originally made about this place…read more WELL. 5 stars no longer applies. I moved away to NY for 6 months and when I came back I went straight to the same groomers my Pup had been to since he was a puppy. I called to make my usual appointment and was asked To resubmit veterinary information again in a rude manner. Then when I arrived I was greeted by a new face at the desk. A man who said he was hired to do everything the right way unlike "before". Yet when I Asked if they were under new Ownership the man said, "NO" Here are my following reasons for their 1 Star- 1. New ownership Yet the man at front desk outright told Me ownership did not change. WHY LIE About the switch? 2. Price- increased and they even charged me. Handling fee bc they said my Dog was unmanageable, yet, the previous owners LOVED HIM. 3.customer service- new guy upfront-He was unprofessional and unpleasant. I shouldn't have left my dog especially because I felt Something was off with this man's energy. But I summed it up to maybe he was having an Off" Day. He was just rude and unkind, unlike previous owners. He would go on and on about how he was there from out of state bc his mom was unwell so I also felt bad for him, but I was also on a tight schedule. I just found this to be extremely unprofessional. Get this- I tried something new with my pup for the first time and had his tail Colored ( safely of course bc this is practically my Son). The man comments- he's not a fan of Color but to each their own. That owners who dye their dogs should do their research on how bad it is for their pets... uh really? I just ignored his unwarranted opinion but was quite upset by it. 4. going to trust myself and my pups initial reaction when picking him up. He use to love Going to the groomers and now he's terrified. 5. I paid extra for teeth cleaning which I could tell was not done and they did not trim his dewclaws which was previously always cut. At pick up, even though I was trying to get out of there as much as my dog was, the man proceeded to lecture me about taking care of my dog at home, so that he is not so matted, and that is why they had to shave him all the way at this point, I was so traumatized I just wanted to get the heck out of there, so I just paid and left as unhappy as my pup was. Oh and before I could finish paying the man asked if I was going to tip bc it is customary... really!?! I'm in the service industry I'm well aware... Never going Back - sad about the changes!