I met most of the staff, including Debbie the office manager, and Dr. Pendleton. The staff was exceptionally knowledgeable about their expertise w/o the ego snobbery that often comes w 'knowing it all'! I felt like I was in good hands. When you walk into Dr. Pendleton's office you see a comfortable waiting room on your left, and an optical shop on the right. Yadera was at the front desk w/ a welcoming smile. Andreas the optician has good advice on frames that fit your face. read more

Dr. Butler, Dr. Pendleton and staff are all great. Great medical care while maintaining a pleasant as well as efficient office.

After the routine school eye check my son came home with a note from the school nurse that they want him to be checked so we made an appointment at Pendleton Eye Center. We received an appointment fairly quickly. The assistant who checked his eyes before seeing Dr. Pendleton was nice and was able to guide my son through the process. I didn't feel like Dr. Pendleton was the right fit for our family. I think that he is probably a great eye doctor for adults but I wouldn't consider this office a good fit for younger children. As a parent I prefer to have a quick chat with the Dr. before the exam. Since there is no problem with my sons eyes that requires attention at this moment in time I feel that the testing done with 6 or so different eye drops (some of them stinging) were excessive considering that he seemed to have no problem with the initial eye test he was given. While I gave consent for drops to be administered I wasn't aware how many different ones it would be and I would have preferred more information about what exactly is administered and why this is necessary. It was a scary appointment for a 6 year old and I wouldn't be comfortable recommending this office for pediatric eye issues. read more

One of my worst Doctor visits in my life and at 61 tht's something to say!! Not about the patient but all about the 'Money" ok $240 for consultation understand but follow-up test more money then Dr. asks you to follow-up for eye pressure test What more Money!! But the best the Best pay up front before service is rendered Never Ever heard of such a thing in what I thought was a professional practice guess NOT!! Oh and the Staff rude, pretentious and late Thought a 8:00 AM appointment was 8:00 not 8:05 sure I'm punctual show up 10 min till as you would expect as I'm professional and respect peoples time Not here. so 1 Star for Pendeleton Eye Center-- or Centerless...............!! read more

Dr. Butler is one of the best there is! She is very down to earth yet very professional and is easy to relate to. She does my whole family's eye check ups and needs and my whole family adores her. read more

I had an eye exam with Dr. Butler for the first time yesterday and found her to be very thorough, professional and kind. She was reassuring and knowledgeable. From the front desk staff's greeting and check-in, to Diana, who did initial testing and was very pleasant and capable, to Dr. Butler, then to Andreas where he guided me in choosing a great new pair of glasses, the whole experience was top-notch. I've had many eye exams in my life, and thanks to the great staff at Pendleton Eye Center, this one ranks highest. Thank you! read more

Came here for a cataract removal with multifocal lens. Beautiful clean facility with amazing staff especially Dr. R Pendleton. The procedure went perfect, thank you again. -Steel read more

Pendleton Eye Center is a great place to get good eye care. The equipment is up to date and the appointment ran on time. Dr. Pendleton was very thorough and I was pleased with his advise. I would highly recommend Pendleton Eye Center- convenient location in Oceanside. Also- great selection of frames and great professional service. read more

Back office is a mess on billing I stopped in today for second time to pick up my wife's glasses and mine Two weeks ago my wife and I stopped in to pick up our glasses but hers needed to be altered because they had the by focal lens too high. My frames were back ordered. My wife ask if she could pay then and we were told that there was no balance due. Today when I arrived to pick them both up the lady at the counter said there was a balance due of $36.20 I told her that my wife had already paid and we she received the call today that they were ready for pickup that there was no balance due!! The other lady helping me explained that she had reviewed the account and my wife's insurance had a higher deductible now and she just found that out in reviewing any balance due . She never offered any responsibility for the mistake or offed any compensation for the solution just that I would have to pay the balance to pick up the glasses. So beware of this location The Dr here needs to have a better hand on customer service So bottom line is get it in writing on any balance due before you order your glasses or you will get charged more when you pick them up!!! Won't be back at this Dr or his offices!! read more

I've given this clinic a few chances to demonstrate that my initial experience and opinion were way off. Similar to my first visit as a new patient until more recently, they've been--if nothing else--consistent. Here is why I will never go back: 1. From the eye tech who takes you in for initial screening to check out, the employees are generally crabby. Although the place has never had anyone waiting, they almost make you feel you have bothered them by showing up. 2. They charge you for a paper copies of your prescriptions (contacts & glasses), something I have never experienced. The reason? They want to force you to use their in-house eye care department. I made this mistake the first time, and I was charged three times the amount as the same contacts online. 3. It seems the medical staff is more interested in showcasing (and selling?) the art work and photography on the walls. 4. I never have felt comfortable asking questions about my eyes. I leave feeling like I've spent a lot of money, guilty for not buying something in-house, and not more knowledgeable about my eyes and changing vision. WIth so many great eye centers in north county, there is no need to go to this one. Oh, and if you do...don't follow the driving directions they have on Yelp. The office moved a long time ago but never bothered to make the necessary change so you can actually find them. read more

My experience has been mixed here. The doctors are great, no issues there. The office staff is general ok, but clearly wants to steer you to buy glasses from the on site optician. Getting an eye exam and buying glasses online is discouraged and difficult. The optician by the way, is just a mess. If you have simple needs and are willing to pay whatever, you'll probably be fine. If you need to communicate with the guy, you'll have a bad time. read more

This Eye Center is absolutely the best I've ever been too. The doctor is amazing plus all the employees are super nice I highly recommend them.Good care plus prices. read more

1. "Get out" is a nice award winning movie that also depicts my feelings about this doctor 2. I urge everyone to read the comments and reviews for any business but for medical professionals it is a must do, especially for seniors. If I only checked the great citizen, Jay B's comments in Yelp before, I would never think about calling this office. There are many complaints about the billing, long waiting and even bad attitude, which all are legit but also are mostly nuisance and temporary. But sometimes you may jeopardize your well-being and suffer an irreversible loss if you don't choose your doctors diligently although super majority of them are good and decent. I'm not sure about my situation and will find out soon, but I was subjected to an unusual examination and the following is my e-mail to this doctor. You can read and make your own conclusion and if you think writing that was easy, it was not. "Dr Pendleton, On December 19 , I woke up in the morning to a totally red and inflamed right eye, which was unsettling. I tried to call a few doctors and thought of going down to UCSD (I wish I did) but when I called your office Debbie.was nice to provide an early appointment, you prescribed (g) Maxitrol that was effective and when I saw you for the follow-up, on December 26, my eye was at 80% healing, but still top of the sclera was red. My appointment was for 8:00 am, and I was your first patient. At the start I told your nice assistant that I only wanted to be checked for my right eye's problem and refused her attempt for refraction and dilation of my eyes, only because my eye was not totally cured and was planning to do the refraction at the next appointment. At the time I had only positive feelings about being your patient. When you came to exam room, you knew about my decision for "No additional exam" through your assistant, but you were determined to do complete exam. You told me that my right eye is OK and to stop using the eye-drop. The hindsight is 20/20, and I should've got up and get out right there, but regretfully I did not. After initial exam you briefly discussed my cataract, which I knew about it and that was not blocking my lens. Then you said that pressure in my left eye is higher than normal and per your instruction, your assistant checked my eyes with an electronic device, producing a colorful page full of charts and graphs, which after your review, you told me the results indicate that my eyes are OK. But suddenly you said that I may have glaucoma and wanted to check my eyes for that. Glaucoma? because you detected a minor IOP, which could have been for other reasons or even no abnormality per your own damn machine. Now I think that you might've made it up to go through the exam. In the last ten years I've visited several ophthalmologists in different regions/locations because of my dry eye condition, and all with absolutely no exception told me that beside the above condition, my eyes are in good health including healthy Retina, Macular and normal pressure and treated me only for my condition, which is the dysfunction of Meibomian glands and not the Lacrimal. However, without my total consent, you started to dilate by dropping 3 different eye-drops in my eyes. One of them was hurtful that I never experienced it before so I asked you about it, but you didn't show a courtesy to respond. That was another time that I should've got up and get the hell out. After my eyes dilated you returned to exam room and started an extensive/prolonged examination by slit lamp with highest degree of light intensity, and instructed me to look up and down, left and right with repetitions maybe twice on each eye, which had a burning effect and was uncomfortable. You also probe my eyes with blue light longer period of time than usual, actually shoving it into my eyes and not with normal distance, which I showed my discomfort to you. As I though it is over, you went out and came back with a magnifying mirror mounted on your forehead and intense exposure of my eyes to bright light and lengthy torture continued. I'm not sure what you were trying to find deep inside or achieve something or targeting something, but at the conclusion of all that, you didn't utter a word about your findings; healthy?, damaged? cooked? or not and I was too distraught to ask,That absolutely was your duty to tell like any other good doctor. Also, as far as I remember all the ophthalmologists would set the slit lamp to low to medium intensity, but not yours that was the highest. According to an article published by NCIB, indeed prolonged exam by stilt lamp with highest level of intensity can damage the Retina and practitioners must be diligent in the use of that especially for older people, but not only you were not careful, you brought your big gun, shining even more light into my eyes while forcefully holding my eyelids open with your hand." My e-mail is much longer than this but this is the Yelp limit. read more

I believe I found Pendleton Eye Center by accident. In my three years of working with Dr. Pendleton and staff, I have seen (no pun intended) nothing but the finest support and care in the medical profession. The only way they could make it better is to clone the team and have a second location in San Marcos, Ca cuz I am lazy with driving. The only person I want caring for my eyes is Dr. Pendleton. He is that good! Chris Gullett read more

Great team wonderful service and expert care....

Pendleton Eye center, Dr Pendleton has given my wife and I about 5 years back a new look on life. from glasses to a clear vision like being a teen age person again. Every detail has been perfect from appointments, operations and after care by the Dr and his staff. A friendly, clean nice facility you like to visit for your eye care. As an almost 89 year old I can read the small print and enjoy the sight part of life to the utmost. Driving at night is clear an no more haze awesome world we live in today thanks to GOD for us to be able to correct sight as needed by such a professional Doctor Once a year check ups, as of yesterday and good to go is a blessing IMO Semper Fidelis Bob Mifflin read more

I have been seeing Dr. Pendleton for 10+ years. Staff is well trained, friendly with little turnover. I would highly recommend. read more

This is written Just a few days after my second cataract removal by Dr. Pendleton. I am so excited at the results. He told me sometime ago the cataracts were there in both eyes. I felt no pressure to get them taken care of, but after my last regular exam I realized I did indeed need help. Staff member Diane explained the procedure thoroughly and answered any questions immediately. She is extremely knowledgeable about every problem. I was very nervous for the first surgery, but it proved to be so comfortable and easy, having the second one asap was a no brainer. Any questions I had for Dr. Pendleton were answered carefully, and both surgeries were done quickly and comfortably. He also checks my husband's diabetis in his eyes regularly, and always gives him a full status report after each exam. Everyone working in the office is so very friendly and welcoming. Each visit is a pleasure. read more

Awesome place!!! I've worked here 13 years dr. Pendleton is awesome. The patients are enjoyable to be around and I wouldn't want to work anywhere else. I'm never leaving this place!!! read more

My family's been coming here since our opthamologist came to work at this clinic several years ago. We like it a lot. It's clean and neat with various technologies for studying and treating the eyes. We also really like the optician and optical store that's there... it's nice to be able to get your glasses prescription filled right away with a great selection of eyewear (which includes the latest designs and fashionable brands at a discount, i.e. RayBan, Michael Kors, Prada, Izod, Versace, Jimmy Choo, Vera Wang, and many many more!). read more

I had vision exam approximately 2011 with Dr. Pendleton. I felt confident with his prescription and exam, and Dr. was very friendly and personable. I used my Blue View Vision Insurance and had minimal co pay for Dr. Exam. I then saw the optician in his office, I believe her name was Patty. She printed my insurance information and helped me pick out a nice pair of Kate Spade frames and fitted me. She explained that I had an out of pocket copay approx 150. to 190 because I needed progressive lenses which I paid at that time. My glasses arrived 10 days later and she fitted me and I left, very satisfied with my prescription. About one week later she called and informed me that I would have to pay another 400. plus as she realized the optical side of Dr. Pendletons practice did not accept my insurance. I told her that I would gladly bring the glasses back, if I had known that I had to pay and not use my insurance I would have taken my business elsewhere. She told me I could not return the glasses. Buyer beware, do not trust the optician in his office, she told me that I was covered and then later told me the opposite after I had been wearing the glasses. My question.....why would the Dr. accept the insurance but his optician not accept the same insurance????? Very misleading, and rude when trying to resolve the issue. I am still getting collection notices. I think when staff members make a mistake they should not expect the clients to pay. read more

Dr. Pendleton is one of the most caring Doctors I have seen in my life. When I had a recent eye emergency I called his emergency phone line and he actually answered the phone, spoke to me about my condition and called in a prescription to my pharmacy. Most doctors I call after hours rarely get back to me the same day much less immediately. Highly recommended! read more

Staff is rude. Got our initial prescriptions wrong. Definitely hard sell their over-priced eyewear and contacts. Not going back.

Pendleton Eye Center is one of the friendliest, welcoming and most professional ophthalmology office! But the best part is that if you have an emergency after hours, (which always seem to happen after Friday at 5pm), you actually get a call back from Dr. Pendleton himself and not from a call center. That service, to me, is PRICELESS!!!! read more

After switching insurance companies, I decided to call Pendleton Eye Clinic Medical Group to get an eye exam for me and my daughter and purchase a new set of contact lenses. When we arrived at hour appointment time, they told me the system was down and that they couldn't tell if I needed to pay a co-pay or full price for the visit. Also, the receptionist told me I had made an appointment with a different office and that they had to deauthorize it first so they could get paid. Well, I hadn't called anyone else because I had just switched insurance companies, but they just kept repeating the same thing over and over again. This same thing happen again with my daughter. With my contact lenses, again it was a fight. I'm legally blind but the optician would not write my insurance company about me needing disposable contacts due to a surgery I had before. It was a fight. At the end, insurance approved contacts (I've worn them since age 8). Then she kept saying they were good for a month! I had to print out the specs from the website and bring the sheet to her so she would order enough contacts for a full year. How frustrating!!! read more