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    Pendleton

    3.7 (3 reviews)
    Open 10:00 am - 6:00 pm
    Updated a few days ago

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    3 years ago

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    11 months ago

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    Dillard's - Yup I did it again..

    Dillard's

    3.4(126 reviews)
    0.2 miSouth Reno
    $$$

    My son was in search of quality dress shoes, so we started at Meadowood Mall and walked around for…read morequite a while. We found a couple of styles at JCPenney, but unfortunately they didn't have his size. We then headed over to Macy's, which was also disappointing. After trying a few other stores and spending over an hour searching, we left empty-handed. We decided to take a drive to Dillard's, and I'm so thankful we did. Within a minute of walking in, Charles greeted us and offered assistance without us even asking--which is definitely rare these days. I explained what we were looking for and a few specific requirements. As he walked us through the options, I mentioned that we needed a wide fit. He was honest and let us know they didn't carry traditional wide sizes, but then took the time to show us ECCO shoes with dual-fit insoles as an alternative. I can't say enough about how much we appreciated Charles. He was patient, knowledgeable, and genuinely attentive. He listened carefully, stayed calm while we tried on different pairs, and didn't hesitate when we asked for another size. We later found out he actually helped open this location--congratulations to him on his 20th anniversary! Dillard's management--you truly have a gem in Charles. You should be very proud to have him representing your store.

    Quality/Quantity - I am not familiar with this brand. It is very similar to Macy's and Kohl's, etc…read more Unfortunately I am not a customer (any more) with any of the above brands. But lucky for you, my wife is a customer. Well, she shops everywhere, lol. Decent brand names, but not many that I purchase. Maybe except Tommy Bahamas. Atmosphere - Huge location. Neat and organized. Very few customers, well at least when I was here. Plenty of mall parking. Open 7 days a week from 11am to 8pm; on Sundays from noon until 6pm. Service - Good, the employees seemed friendly. Price - Reasonable. Owner Comment - Congrats on your success since 1938 with your 267 locations. Wishing you the best.

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    Dillard's
    Dillard's - Born... clearance..

    Born... clearance..

    Dillard's

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    lululemon athletica - 4/20/24 FYI. Exterior. Entrance

    lululemon athletica

    3.2(67 reviews)
    0.1 miSouth Reno
    $$$

    Very very friendly staff…read more Lots of selection of items. I like the new color theme of the current season items too. Nicely decorated and huge store. Value was great. Normal priced items. Small sale rack: only one of them. Plenty of parking spots. Will come again!

    Very Disappointing Experience - Reno Location…read more Living in Hawaii, our Lululemon stores have a very limited selection, so when I travel to the mainland I always make it a point to shop at larger locations. During my recent trip to Reno, I was excited to finally visit your store after finding some great pieces at other mainland locations. Unfortunately, my experience completely changed the moment I walked in. I had just finished a large coffee and urgently needed to use the restroom before shopping. I saw a customer come out of the bathroom and approached an employee to ask if I could use it. The associate looked at me and bluntly said, "Sorry, we ain't got no public restrooms." The way it was said felt dismissive and rude, especially considering the circumstances. I wasn't asking for special treatment -- just basic courtesy and kindness. Instead, I felt embarrassed and unwelcome, so I left without making a purchase and took my business elsewhere. This was not the welcoming, elevated experience Lululemon is known for, and it left a very negative impression. I hope management takes customer service more seriously, because this visit was a major letdown.

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    lululemon athletica - 5/23/25 Not a fan of the new design. Texture, etc.

    5/23/25 Not a fan of the new design. Texture, etc.

    lululemon athletica
    lululemon athletica

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    Pendleton - menscloth - Updated May 2026

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