I have had many banks over the years and Navy Federal has by far been the best I have ever had…read more Customer service has always been exceptional and the services I have received from them(loans etc.) have been great.

I have no problems with the staff at the location but that atm is always "temporarily unavailable".read more

Karah Smith was very kind, professional, patient, understanding, engaging & willing to assist. She…read morewas thorough & showed care for me & my situation.

Needed to get visually impaired checks reorders for my mother. The teller that helped us going…read moreabove and beyond to get the checks for us. The service is exemplary and she has been banking with em over 50 years. Highly recommend. I believe the tellers name was Karen.

Eric Armstrong lied and miss leads by not tell the truth. My wife and I have been dealing with him…read morefor the past week. we asked Eric specific questions and come to find out today that he lied. When I confronted Eric in regards to the issue he completely back peddle and didn't have an answer. Then I asked him how he was going to correct the issue and the answer I get. "I don't know" how do you like that answer from a bank president. PLEASE.. do yourself a favor stay away from this bank

Just lost a customer of 16 yrs that a simple phone call could have saved. I used to recommend them…read moreto others, but no more. Paid off a loan and closed my accounts through them today. Totally disappointed in their lack of customer service and zero concern to make things right.

Had an account with first convenience bank. Which is like the little sister bank to this one…read more After depositing weekly paychecks for 10 years, they put a 5 business day hold on my paycheck. Which put me in a very hard financial situation. They did not care. Didnt do anything to help me. Highly suggest if you have this bank find a diff one like i did. Will close my acct today.

When I think of a Bank words that come to mind are customer service, reliable, professional,…read morerespect, but above all honest and trustworthy. Those words all mean something beyond the definition in a Webster's dictionary. These words are what define a good business from a bad one whether its a Chuck E. Cheese or Bank of America. When a customer walks into any one of those places of business, they want to see and feel those words in there. Whether you went to drop off your life savings or went for a bite, everyone wants to leave with a smile and that good warm feeling you get in your stomach when a deal went just as you where hoping or that meal turned out better than expected. It's that feeling you get when those words are carried out to perfection. Well if you live by those words you hope or expect it when your walking into an establishment. Well Sorry to say that at FNB,FIRST NATIONAL BANK YOU WILL NOT AND I REPEAT YOU WILL NOT FIND NOR WILL YOU FEEL a single one of those words. When I say this I mean the entirety of the bank not just a single branch. They stand for nothing but them selves so please do be careful with FNB/ FIRST NATIONAL BANK. I DO NOT recommend them to anyon. I have alot more to say regarding that establishment if anyone would like to know more check in again you have my word you will read nothing but facts.

No one at this bank can even help me. IVE BEEN STUCK IN ILLINOIS FOR TWO DAYS. Not a damn person…read morehas an answer. Leaving a service member out here for NO REASON.

Courteous personnel, but the tellers, excluding the supervisor, are not very efficient and need…read moremore on the job training before allowing them to go solo with working with people's money in any capacity. Example, I was withdrawing a large sum of money and the teller that was assisting yelled from across the room for confirmation, the amount I was withdrawing. Unacceptable conduct!!! Although it's very convenient for me to utilize this bank because it's never crowded, I've decided to take my business and my money to another establishment.