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Peninsula Battery

4.0 (38 reviews)
InexpensiveBattery Stores
Closed Closed
Updated 3 months ago

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12 days ago

Easy to work with! Awesome guys over here. Steve, the manager, was super helpful with everything I needed.

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11 months ago

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10 months ago

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1 year ago

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1 year ago

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1 year ago

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2 years ago

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3 years ago

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3 years ago

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Peninsula B.

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5 years ago

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3 years ago

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7 years ago

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5 years ago

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8 years ago

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13 years ago

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11 years ago

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8 years ago

The owners easy to deal with and stands behind the products he sells. Good prices, not bad hours.

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9 years ago

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7 years ago

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9 years ago

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9 years ago

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16 years ago

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8 years ago

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14 years ago

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16 years ago

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7 years ago

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11 years ago

Great products excellent customer service. Even helped unload all the cores I returned. Will be doing business again !

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10 years ago

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13 years ago

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11 years ago

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16 years ago

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9 years ago

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17 years ago

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13 years ago

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11 years ago

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15 years ago

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14 years ago

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Review Highlights - Peninsula Battery

I bought a car battery at AutoZone and returned two before I got one that was not defective.

Mentioned in 4 reviews

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SquareTrade

SquareTrade

1.7
(1.8k reviews)
1.1 mi

This is an Updated review from 9 days ago. There doesn't…read moreseem to be a way for me to edit the past review. I am changing from a 1 star to a 3 star because they finally fixed things and let me talk to a supervisor AND gave me a tv option. They should have e given before.

I am filing a formal complaint regarding the handling of my refrigerator repair claim, which has…read morenow gone unresolved for nearly two weeks despite my active warranty coverage. About a week ago, I contacted SquareTrade and spoke with an associate named Miriam regarding issues with my refrigerator not maintaining a cold temperature. I explained that I had already completed all troubleshooting steps, including cleaning the unit and performing the paper test, which showed no resistance. I also explained that the compressor did not appear to be working and that the refrigerator was still not staying cold after troubleshooting. Miriam advised that she would not assist further until troubleshooting was completed, despite me clearly stating that those steps had already been done. She then told me she would schedule a repair appointment and asked whether I preferred an appointment window of 8-12 or 6-12. I selected 6-12. However, she did not provide a repair ticket number, confirmation number, or any appointment details. When I later contacted Samsung on April 30 to follow up, I was informed that no appointment had ever been created. After learning that no appointment had been scheduled, I called SquareTrade again and spoke with another associate whose name I did not receive. Since then, I have spoken with several SquareTrade associates, all of whom stated they understood my frustration and would pass the message along or escalate the issue to a specialist. However, despite these assurances, no one has contacted me, followed up, or provided any meaningful resolution. Since then, I have been without a working refrigerator for several days. I later spoke with another associate named Tiffany, who advised that we needed to contact Samsung. A supervisor then forwarded us to Samsung, but Samsung stated that we would need to pay out-of-pocket and contact Costco instead. After relaying this information back to Tiffany, we explained that the refrigerator is covered under a five-year warranty. Tiffany attempted to contact SquareTrade or Samsung but stated they were closed and advised us to call back the following day. When we called again, we continued to receive conflicting information. Each company directed us to contact another, creating an endless cycle of referrals between SquareTrade, Samsung, and Costco. We have repeatedly been told to pay out-of-pocket despite having an active five-year warranty. We have already provided receipts, photos, and supporting information, yet no meaningful assistance has been given. SquareTrade has been unprofessional, unhelpful, and unwilling to properly address this claim. The intake associates appear unwilling to recreate or escalate a repair ticket despite repeated requests and confirmation that troubleshooting has already been completed. We have now been without a refrigerator for over 10 days, which has created significant inconvenience and hardship. I am requesting immediate escalation of this complaint and expedited resolution of this warranty claim. A repair appointment or replacement should be arranged immediately under the terms of the five-year warranty coverage. Timeline of Events: 04/25/26: Spoke with Miriam, who stated I would need to pay out-of-pocket and did not assist with scheduling a technician. She falsely stated that she created an appointment for 04/30/26. 04/30/26: Spoke with Tiffany, who confirmed that no appointment had been created. She stated the issue would be escalated and emailed us instructions to follow up. 05/01/26: Spoke with Oshna, who stated someone would contact me within 24 hours. She also stated that Samsung claimed they were not responsible and that Allstate was. She advised me to pay for my own technician and seek reimbursement instead of creating a repair ticket or forwarding the case to a specialist. 05/01/26: Spoke with Renee, who was informed of the issue and complaint and stated it had been forwarded and escalated. 05/04/26 (6:47 PM): Spoke with Jobanny, who again stated I should pay out-of-pocket despite the active five-year warranty. He claimed to be contacting Samsung, despite them being closed at that time. He did not review the case notes and referenced a Home Depot warranty, which is unrelated to my claim. 05/04/26: Spoke with Ann, who stated there were two options: (1) a technician would be sent out, or (2) reimbursement for the refrigerator and spoiled food. I only received an email regarding food reimbursement, which I cannot fully document with photos due to the delay exceeding 10 days. 05/04/26: Called back and spoke with Oshna again. She laughed and stated she remembered me, then said she would review the notes and send an email regarding food reimbursement. She stated the email would be sent between 8:51-8:58 PM; however, no email was sent, and no assistance was provided.

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Peninsula Battery - batterystores - Updated July 2026

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