They are really good so far and pretty quick. I would say their prices are good also. Been there…read moretwice and no complaints so far thank God. Scooter living.

You must ask for David!…read more I came in to drop off my broken electric scooter. I haven't turned it on for a year. When i tried to turn it on, it didn't work. David was the guy who helped me and did a diagnostic test with the battery. Gave me a reasonable price $60 to test, and inspect my scooter. He said everything is still good. But the battery is dead. David offered to get me a new battery off Amazon and didn't spike the price. Dude is pretty honest and helpful so thank you, David for helping me out.

Very good customer service and good communication. Good pricing. Good location in the mission i…read morewill definitely come back for future services.

Very friendly and helpful. He helped me out a tire and didn't even charge me. I like that there is…read morea scooter repair shop in the Bay Area and that can be trusted. I ride this thing everywhere..

Andrew diagnosed the problem remotely and if he had bet me regarding his remote conclusion, he…read morewould have won the bet. Andrew is not your typical e-bike tech if there is such a thing. We did have some communication problems. Bottom line is that he fixed a BMS problem after I had already done an extensive amount of troubleshooting and after having a paid consultation with a rather well known e-bike mechanic on YouTube who missed the problem ENTIRELY. So, especially, if you have already delved into the problem with some basic electrical/mechanical knowledge/skills and done some research, as I had done, and are still struggling to get your e-bike going, then I would recommend Andrew. Save your judgments and you will probably end up saving some money too! And end up with an e-bike that runs like a champ!

My e-bike issue: the wires are exposed, no power when I pedal straight or turn right. Andrew fixed…read moreit. Highly recommended Andrew to everyone.

I had an excellent experience with SF Wheels for repairs on my e-bike. I called ahead to explain…read morethe problem it was having an ask if they'd be willing to take a look. The gentleman I spoke to on the phone was friendly and invited me to come in the same day. He greeted me on arrival and was reassuring that they could handle the issue my e-bike had. They only needed to keep the bike overnight. I got a phone call from the repair man explaining the diagnostics and cost quote. Within less than 24 hours turn around time, I had picked up my e-bike which got all the repairs and rides like a beauty now! They went above & beyond to give it a full tune up so it's ready for the burn. Will definitely recommend SF Wheels for e-bike repairs and I'll be back again next time my bike needs some TLC!

I had no reason to second guess SF Wheels services when my front tire got stolen at Safeway in…read moreDiFi. I use my ebike for my mobile business. I had to have a tow for services due to a tire theft. This was a big deal that SF Wheels basically kept putting a mountain bike tire replacement after I had told them I ordered the original tire from Velotric. The mountain bike tire wasn't designed for city street riding that could slip in rain on painted crosswalks, etc. I already had a broken shoulder from slipping on wet roads in 2014. The owner insisted to install the mountain bike wrong tire again I didn't want being entrapped without a choice. What I've revealed above was my second experience outcome. The first time they put used parts from unknown e-bikes with a used tire and rusty spokes without informing me of these details. I thought SFW was offering original parts on the phone with them. They charged $125 labor only so I provided a $40 tip. I took my bike home not knowing the real situation! When I later saw they used rusted spokes with a used tire, I contacted Velotric and ordered a new tire, tube, frame and rotor. I then let SFW I replace their old used parts with new ones with a new tire to install. This started in late February 2026 and in March 17th I still don't have the ebike done of the simple tire change request. Instead they caused these problems forcing things on me, giving me rusty spokes, never calling with questions like "are you okay with used parts from other bikes and an old rusty spoke used tire as well?" It's likely some type of misogyny crap over a woman forcing a tire on me I was too wary of for my safety.

Had the pleasure of talking with Joe in the bike store. He was patient and friendly with me as I…read moretook several bikes out on test rides, answered all my questions, and made several adjustments to height and angle of the bike seat. He even advised me on some nearby places I could donate my old bike (Bike Kitchen, Salvation Army). Only 4 stars because the repair shop two doors down was a bit curt with me. I brought my old bike in for repair and was immediately told I should just get a new bike, and I felt like I had to pry a bit to understand why. Fortunately I was able to step outside and call my cyclist friend who confirmed that what they were saying made sense, but my initial conversation made me feel like I was being upsold.

Luca went above and beyond to try to find what I was looking for, which was very specific. He was…read moreincredibly patient with my anxiety and stress, and understood why I had such strict parameters. In the end, after thoughtfully putting me on multiple test rides, he recommended a bike that turned out to be sold out, but directed me to where I could get it. Talk about classy! The entire staff was very supportive of the painful journey I put them through this past week. Huge thanks to all!!

My second time at in n out e-bike repair. I like them. Glen has been super nice and accommodating…read moreand fixed my problem swiftly both times. I'm going back!

Glen is a true gentleman, who knows what he's doing. He took the time to take a look at my ebike…read more(which would no longer turn on). I was able to drop it off within an hour of calling him, so he could diagnose. While it turned out the battery was dead (and couldn't be revived), he was really decent about it. Since he only charged, then tested and diagnosed, he did not charge me. I appreciate his work and honesty. He will be my bike mechanic moving forward. This guy has integrity!

I leave my bike with the valet service every day when I grab Caltrain…read more I recently asked about a tune up. They said it was $130, but that they'd first do a free inspection. I left my bike, got on Caltrain and headed to work. A few hours later they texted and said it only needed rear brake pads and a chain clean and lube, so it would only be $68!! When I got back from work the bike was ready to go. They did a great job and the convenience factor is phenomenal since I'd be leaving my bike there anyway.

I have used the Caltrain bike station for simple bike storage and for repairs. Both experiences…read morewere positive but this shop really went above and beyond when it was time for repairs. I had set the Caltrain bike station as the pick up location when I ordered a new set of handlebars. When my order arrived, I was dismayed to learn that it wouldn't be quite the easy upgrade I had hoped for. Michael called and emailed between bike manufacturers to find a solution. My bike looks fantastic. As soon as the pollen count drops, I look forward to zipping around town on my beloved bike that Caltrain bike station upgraded for me. I can't recommend them enough!

What a find! City Car Radio came highly recommended by my SOMA auto garage to replace a blown…read morefactory speaker on a 2000 Toyota Camry, yes, a 26yo car. Sprague might as well be the "speaker whisperer" because he quickly diagnosed the issue, came up with a novel solution to save me money, and spent just an hour or so making the repair. I drove off thoroughly satisfied that I found a very affordable solution for my budget. Plus he's a character and a pleasure to talk with -- he made me laugh more than once during our interaction. Highly recommended.

Sprague was fast and efficient. Installed a radio in a classic car from the 70s which required some…read moreminor metal work and interior trimming. One of the only shops in this part of the city that can do this type of work.