dr Vaughn is fine and does his job. he hires RN's instead of MA's to run his office, and they were…read moreall great. the one we loved quit though. was nice. however, the front office staff/reception is terrible to deal with. whenever i called about a concern, or simply to schedule an appointment, i got interrogated about my daughters symproms by the receptionist with no professional background/licensure. this lady acts as if she's a triage nurse and determines if your child is sick enough to be seen by the doctor. it is the most bizarre thing . I've put up with it for 2.5. years now, and Ibe finally had enough. will be switching to a different provider. I will sa

First time mom here- my son is now 7 months old and has received excellent care from Dr. Vaughan…read moreand his team. Being new parents, we always bring our questions to our appointments and we always leave with a better understanding to our concerns. Everyone from the nurses to front desk have been super helpful. There was even one time when I was having trouble getting an appointment for a specialist in another office (called for weeks and their lines never led to a person or voice-mail.) Within the same day, I was able to get a callback from the specialist's office manager to set up my appointment! Highly recommend this practice for your little one.

We had to visit with our 3yr old twins while On vacation…read more Quick amazing staff and super nice Nursing staff on duty that made it so welcoming for them. Prescription also filled super fast just up the block. Everyone feeling so much better just a few hours later. Thank you soooooo much!

Every part of this appointment was easy! From scheduling, switching over practices, checking in, &…read more being seen! The front desk staff were very very friendly and prompt. We were seen on time. The practice seems like a well oiled machine. The best part? Seeing the nurse practitioner! He was so informative and took so much time to ease my mind with all my questions. It can be hard making decisions as a parent especially with all the easy access to misinformation you have on different social platforms. I didn't feel judged and felt confident in my decisions as I left with my two month old. I am looking forward to continuing my care at Blue Wave!

This practice has taken care of all three of my kids and two of my grandkids! Dr. Greg is the…read morebest!! We have seen from Dr. Bennett The founder), Dr. Johnson, . Savel and present day Drs. My daughter is now expecting, there is no where else I'd recommend! Dr. Greg was the first face she saw when she was born!!! Very excited to continue the tradition with the safest, best drs around!!! As far as vaccines, if they felt they are unsafe it would not be given!!!

This is a wonderful practice. I would absolutely recommend them. This is where the local doctors…read morebring their own children. We usually see Dr. Greg, who has a ton of experience and always answers every question I have.

Been living here in Florida for the past three years approximately, looking for good pediatric care…read morefor both my children and we got recommended this office/location. We are pleased with the decision made. It's located in a very centric place, it's office is very spacious, organized and very well layout. Parking may look tricky but it actually has enough space for when it's "busy" like for those back to school forms/visits. (Summer Break) As far as Covid protocol they have always been following guidelines. From calling, texting, online check in and car waiting. Every staff member wears their mask, have their hand sanitizer, seats and section are identified with social distance stickers. Office is divided by section to avoids minors to be around others who are "sick" from those who need an other type of service (vaccines, check up etc..) Every staff member is very respectful, polite and humble. They talk every process and procedure with the adult/parent/guardian and even take the time to address it with the child to make the appointment easy going. Communication is a plus! They call, text, email and even communicated through their portal! Recommend them fully!

We used to love this drs office and have been going for the last 2 years for my toddler and my…read morenewborn recently was seen here. A few months ago they became part of a corporation and now have a call center that is so terrible, it has made me find a new pediatrician. You can't even call the front desk to talk to anyone, even if it's a quick question. Each call will take a minimum of 10 minutes as you need to go verify insurance, phone number, address, etc. each call. Oh and you have more than one kid? You still have to verify for each child in the same phone call. The straw that broke the camel's back was recently we tried to speak to the doctor about a small issue my newborn was having. It was after hours (around 530pm) and in the past, we left a message with the doctor and would get a call back. They now have a "medical advice" line that you are transferred to. I was on hold for the few few minutes when the lady answered to ask me hold again. I was then on hold for another 15-20 minutes. After that, we had to verify our insurance, phone number, address, etc. yet again (even through we just saw them a few days ago). After another 20 minutes, our medical advice was "you should see a doctor, we can schedule a tele-visit now for you." I thought this whole time, the lady was going to give me medical advice. Then, she tells me the tele-visit will be a "fee." I asked her if it would be a copay, she proceeds to tell me "no, it's a fee." When I ask what that fee is, she tells me she can't tell me, it's up to what the insurance pays. I read another person in the reviews got a $150 "fee." Another time I called because I forgot the dermatologist recommendation list the Doctor gave me. The call center wouldn't transfer me to the actual office and wouldn't provide the recommendation list for me either. I would have to physically go back in the office for it (the call center also wouldn't call them so it was ready for me). This place is literally a joke now; it's absolutely terrible. The doctors and staff are great but it's not worth the hassle. When I complained to the staff at the office, they all said "everyone is complaining about it, unfortunately there's nothing we can do" so clearly I am not the only one having this issue. Save yourself the headache and find a different pediatrician.

Horrible experience. Dr. K lacks empathy and bedside manner. She was condescending and…read moreunprofessional.

Switched to countryside peds after leaving children's medical center and what a huge difference…read more The entire staff is friendly and all smiles and interact with your children and you're treated like they matter.

I have been bringing my family here since 2008. I have had Dr. Cavanaugh for all four of my…read morechildren. I still have two children in her care that are now 13 and 11 and have been coming since they were newborns. I cannot begin to express my gratitude for this office. From the ladies who answer the phones, to check in to the medical assistants to the nurses and many of the doctors my children have seen here! I am grateful to have found this place! My kids have had to see a few of the doctors over the years as sometimes they need to come in for sick visits and ALL of them are amazing! The atmosphere is welcoming! The medical knowledge and care is AMAZING! My children who are 3 girls and 1 boy absolutely love the doctors here! I have never ever had an issue with anything! I am in the medical field so it's easy to pick up on things but I can say this place is amazing! Always clean! Never had any issues with getting in, getting forms, quick visits, knowledgeable and FRIENDLY doctors! Referrals when needed, med refills quickly! Love this place!!!

Overall happy with this practice, but the wait time in the exam room needs improvement!! Waited…read moreover 30 minutes on the Dr to come in the room with a sick kid. Also, it's sometimes hard to get them to answer their phones...

my daughter has been seeing Dr. Ernesto and his wife and I absolutely love them both. They are very…read moreprofessional and old-school and know a lot more than the new generation of pediatricians, I would highly recommend to send your kids here they are very front office they handle everything as quickly as they can. I've never had a problem.

My son has been seeing this office for a couple years now and they are always very professional and…read morekind. They always squeeze him in when he's sick and follow up to ensure he's doing ok.

I'm really surprised by some of these comments on here. I have always been treated with…read moreprofessionalism and compassion by all of the staff and doctors for many many years. I have known some of the staff for longer than I care to admit and have never been disappointed by any of the staff.

They wouldn't see my 6 month old because he has a religious exemption. Discrimination if you ask…read moreme. All because the doctors make money off each vaccination they give each child. Bonuses for as many children they can vaccinate. Money motivated practice here, not a compassionate place.

Having just moved to Florida several months ago, I needed to find a doctor for some basic refill…read moreneeds and have been so pleased to have found Dr. DiDonna at Dunedin Pediatrics--he and the staff at his office have been AMAZING! I have met with Dr. DiDonna on several occasions (pre- and post-lab work), and unlike pretty much every other doctor I have seen in recent memory, Dr. DiDonna has been the only health care practitioner to actually ASK me how I'm feeling as opposed to just reading results from a computer screen. And a special shout-out to Brit at the front desk who was super helpful in getting my insurance situation sorted out and was extremely efficient in scheduling my appointment and follow-up. She is so nice and helpful, I can only imagine her job is super stressful! Can't say enough good things about Dr. DiDonna and the crew at Dunedin Pediatrics--since my first appointment, I'm actually OFF of three prescriptions and have been feeling the best I've felt in years (I'm a 41 year old guy). If you want to see a medical professional who cares about your well being, definitely consider making an appointment. I know I'll be a patient for life (and if Dr. DiDonna ever moves, I'll be following him)!

Receptionist caused Doctor to lose out on a cash-paying patient! So snarky and uninformative before…read moreour first visit. Mom friends said they know exactly what staff member I'm talking about too! Wish I could have met the Dr because I've heard good things but had a bad feeling about the face of the operation. Unfortunate.

C-pap ordered by PCP, and called for supplies last week, but haven't received them yet. Called…read moreBaycare holding for some time was eventually reached another, that had to transfer me to another person in respiratory, that person wanted to transfer me to another department. When does the provider step in and help the patient? No quality of care demonstrated

I am astounded and disappointed at being expected to wait 11 MONTHS to get an appointment to…read moreestablish with any of the several female family doctors, GPs or internists at Baycare Medical Group/Bardmoor. The scheduling staff cheerfully blows by any objections I have to this with a "take it or leave it" stance that makes me think they are powerless to help. I am left with no option but to wait or forego care altogether, and that feels really disrespectful. I also think it's irresponsible to make patients wait so long that it's impossible to meet the recommended interval between health screenings and services. This experience leaves me with no confidence that the practice will take care of me if I ever get do sick. It doesn't matter how fancy the facility nor how good the quality of care, if care is inaccessible.