We had to visit with our 3yr old twins while On vacation…read more Quick amazing staff and super nice Nursing staff on duty that made it so welcoming for them. Prescription also filled super fast just up the block. Everyone feeling so much better just a few hours later. Thank you soooooo much!

Every part of this appointment was easy! From scheduling, switching over practices, checking in, &…read more being seen! The front desk staff were very very friendly and prompt. We were seen on time. The practice seems like a well oiled machine. The best part? Seeing the nurse practitioner! He was so informative and took so much time to ease my mind with all my questions. It can be hard making decisions as a parent especially with all the easy access to misinformation you have on different social platforms. I didn't feel judged and felt confident in my decisions as I left with my two month old. I am looking forward to continuing my care at Blue Wave!

Horrible experience. Dr. K lacks empathy and bedside manner. She was condescending and…read moreunprofessional.

Switched to countryside peds after leaving children's medical center and what a huge difference…read more The entire staff is friendly and all smiles and interact with your children and you're treated like they matter.

I have been bringing my family here since 2008. I have had Dr. Cavanaugh for all four of my…read morechildren. I still have two children in her care that are now 13 and 11 and have been coming since they were newborns. I cannot begin to express my gratitude for this office. From the ladies who answer the phones, to check in to the medical assistants to the nurses and many of the doctors my children have seen here! I am grateful to have found this place! My kids have had to see a few of the doctors over the years as sometimes they need to come in for sick visits and ALL of them are amazing! The atmosphere is welcoming! The medical knowledge and care is AMAZING! My children who are 3 girls and 1 boy absolutely love the doctors here! I have never ever had an issue with anything! I am in the medical field so it's easy to pick up on things but I can say this place is amazing! Always clean! Never had any issues with getting in, getting forms, quick visits, knowledgeable and FRIENDLY doctors! Referrals when needed, med refills quickly! Love this place!!!

Overall happy with this practice, but the wait time in the exam room needs improvement!! Waited…read moreover 30 minutes on the Dr to come in the room with a sick kid. Also, it's sometimes hard to get them to answer their phones...

Brought my baby here for blood work and I was happy with the service…read more When my allergist scheduled for my baby to have blood work done the nurse mentioned to me that I should find out if my insurance covers All Children. She said when a baby is this young (he was four months at the time) I would want to go somewhere that specializes in drawing his blood instead of a normal lab like Quest or Labcorp. I'm so thankful she mentioned this. I found out that my insurance does cover All Children and this outpatient facility is closer to me than DTSP. When I called to schedule the appointment they were able to fit me in a couple days later. They even made sure I knew which entrance to go to (which I am so glad because it turns out there are a couple different entrances and a couple different buildings.) Parking was a breeze, there is a huge lot. They definitely do specialize in babies because there were four babies in the waiting room while we were there! Check in was a breeze. The one mishap was my allergist didn't sign the second sheet of the allergy testing so they needed that faxed over to perform all the tests! This was definitely the fault of my allergist. I called the allergy office and they said they would fax it over. The lovely nurses at All Children said they would take us to get the blood drawn anyways because the first sheet was signed and they would just harass the office if they didn't get the second sheet faxed over (luckily the fax came in while they were drawing the blood.) I really appreciate that they did that instead of making us wait in the waiting room with a rambunctious four month old. The actual blood draw was brutal, but that's because I'm a mom seeing my son in pain. They had three nurses there helping. The blood wasn't flowing fast enough from the vein in one of his arms so they had to switch arms. They also burrito'd him to help hold him down. They were as quick and efficient as they could be which I appreciated. Our appointment was at 1 p.m. and we were out of there by 2 p.m. It seemed to go by pretty quickly so I don't know where all that time went. If you have a young child, I would definitely recommend coming to an All Children location.

Been living here in Florida for the past three years approximately, looking for good pediatric care…read morefor both my children and we got recommended this office/location. We are pleased with the decision made. It's located in a very centric place, it's office is very spacious, organized and very well layout. Parking may look tricky but it actually has enough space for when it's "busy" like for those back to school forms/visits. (Summer Break) As far as Covid protocol they have always been following guidelines. From calling, texting, online check in and car waiting. Every staff member wears their mask, have their hand sanitizer, seats and section are identified with social distance stickers. Office is divided by section to avoids minors to be around others who are "sick" from those who need an other type of service (vaccines, check up etc..) Every staff member is very respectful, polite and humble. They talk every process and procedure with the adult/parent/guardian and even take the time to address it with the child to make the appointment easy going. Communication is a plus! They call, text, email and even communicated through their portal! Recommend them fully!

We used to love this drs office and have been going for the last 2 years for my toddler and my…read morenewborn recently was seen here. A few months ago they became part of a corporation and now have a call center that is so terrible, it has made me find a new pediatrician. You can't even call the front desk to talk to anyone, even if it's a quick question. Each call will take a minimum of 10 minutes as you need to go verify insurance, phone number, address, etc. each call. Oh and you have more than one kid? You still have to verify for each child in the same phone call. The straw that broke the camel's back was recently we tried to speak to the doctor about a small issue my newborn was having. It was after hours (around 530pm) and in the past, we left a message with the doctor and would get a call back. They now have a "medical advice" line that you are transferred to. I was on hold for the few few minutes when the lady answered to ask me hold again. I was then on hold for another 15-20 minutes. After that, we had to verify our insurance, phone number, address, etc. yet again (even through we just saw them a few days ago). After another 20 minutes, our medical advice was "you should see a doctor, we can schedule a tele-visit now for you." I thought this whole time, the lady was going to give me medical advice. Then, she tells me the tele-visit will be a "fee." I asked her if it would be a copay, she proceeds to tell me "no, it's a fee." When I ask what that fee is, she tells me she can't tell me, it's up to what the insurance pays. I read another person in the reviews got a $150 "fee." Another time I called because I forgot the dermatologist recommendation list the Doctor gave me. The call center wouldn't transfer me to the actual office and wouldn't provide the recommendation list for me either. I would have to physically go back in the office for it (the call center also wouldn't call them so it was ready for me). This place is literally a joke now; it's absolutely terrible. The doctors and staff are great but it's not worth the hassle. When I complained to the staff at the office, they all said "everyone is complaining about it, unfortunately there's nothing we can do" so clearly I am not the only one having this issue. Save yourself the headache and find a different pediatrician.

my daughter has been seeing Dr. Ernesto and his wife and I absolutely love them both. They are very…read moreprofessional and old-school and know a lot more than the new generation of pediatricians, I would highly recommend to send your kids here they are very front office they handle everything as quickly as they can. I've never had a problem.

My son has been seeing this office for a couple years now and they are always very professional and…read morekind. They always squeeze him in when he's sick and follow up to ensure he's doing ok.

This practice has taken care of all three of my kids and two of my grandkids! Dr. Greg is the…read morebest!! We have seen from Dr. Bennett The founder), Dr. Johnson, . Savel and present day Drs. My daughter is now expecting, there is no where else I'd recommend! Dr. Greg was the first face she saw when she was born!!! Very excited to continue the tradition with the safest, best drs around!!! As far as vaccines, if they felt they are unsafe it would not be given!!!

This is a wonderful practice. I would absolutely recommend them. This is where the local doctors…read morebring their own children. We usually see Dr. Greg, who has a ton of experience and always answers every question I have.

We have been bringing our son to East Lake Pediatrics consistently since the day after he was born…read more He's two years old now and not always in control of his emotions. Sometimes it escalates into breath holding. After a recent breath holding experience, we decided to inform his doctors so they could establish a record of it. Unfortunately, due to miscommunication between the triage nurses and doctors, it led to a very bad experience that put our family through a lot of heartache. Instead of clearly communicating to us that we needed to bring our son in for evaluation, they called Child Protection Services! Unfortunately, once you've been reported, you have to go through with a whole investigation. We had to have our son evaluated by the CPS medical staff, who agreed with our assessment of breath holding, but wanted to differ treatment to his regular doctor, and so we scheduled a follow up examination with East Lake Pediatrics. We met with Dr. Trudi Rash who was completely rude and unprofessional. She came into the room and introduced herself like she was a stranger who never met us before! She confirmed that she did receive the message about breath holding and that she was the one that directed the call to CPS be made.  We questioned why she wouldn't have called us first, or why the practice would not have reached out to us, prior to taking such a drastic step.  We have been going to this practice for two years and have a clear record of bringing our son into the office when needed and following the doctor's recommendations. Instead, Dr. Trudi continued insisting that they did contact us and that the medical note confirmed their version of events (she was unable to find the note, and it was omitted from the medical records when we later requested them). After examination, Trudi agreed that it was indeed a breath holding spell and our son did not need to seek further medical treatment. We have since received clearance from a neurologist, who also confirmed that our son has breath holding episodes. According to the neurologist, there is nothing to be done at this time and he said that we demonstrated the knowledge and ability to handle these episodes. We are appalled at how this was handled. We are NOT neglectful parents! We would certainly have brought him in. The practice took no ownership of the miscommunication, took no responsibility for casting aspersions on our parenting, and felt no remorse for failure to acknowledge the impact on our lives. Dr. Trudi was clueless about a patient she'd been seeing for two years, was defensive about how they handled it, rude and unprofessional, and uncaring about what we'd been through. In addition to the frustration, humiliation, and time off work for CPS meetings/appointments and medical evaluations, my wife, who is a teacher, was unable to return to work until CPS satisfactorily closed the investigation because her school understandably has a strict policy regarding employees undergoing CPS investigation. Our family has left this practice for another one where we receive more individualized care from a doctor who is more communicative and personable with their patients.

I had a bad experience with my child at this practice. The service is very impersonal and they…read moredon't seem to care for the kids. They once left me in a room with no toys for 1.5 hr waiting with my 2 years old to be seen. And they had no empathy for us. All they did was talk down to me, because my son did not want to stay in the room any more. After that I decided to change to a more personalized practice and when I did I found out that Eat Lake Pediatrics had put one of the only two shut I had my son done there in the wrong timing. So my new pediatrician told me it would not count and I have to vaccinate him again. That is unacceptable mistake. They only had to make sure there were 4 months in between shots but they didn't. To make matters worst they said their financial department was going to call me to give me back the money of the vaccine but they never called. No surprise there

When there is a problem with my child's health, I take them to the doctor. Well shame on me for…read morestaying with this practice for the last 8 years. I have received the same referral sheet every time I ask for help with my child's health. Copay after copay. Referral after referral. I'm frustrated and feel utterly defeated. The most helpful individual is Brook in bookkeeping.

We're on a second kid with Myrtle Avenue Pediatrics, they have a one a great job at giving the…read moreright amount of love, compassion and medical care. The only reason we'll stop going is because our kids will age out!