I recently had a checkup with my new doctor. Although I was very happy with my old--oh, so very…read moreold--doctor, I am equally happy with my new one. When I was younger, I needed far less medical attention. As I've aged, however, I've needed more, and I've now seen Dr. Spira in action. I have been delighted by his thoroughness and the attention he gives to all my slings and arrows. Dr. Spira reaches deep into his bag of tricks, suggesting analyses and treatments in areas that are new to me, all with the goal of helping me stay on my feet. I was quite content before, but as the systems inevitably begin to fray with age, they require ever more attention. I feel fortunate to have such an excellent practitioner guiding me.

I highly recommend Dr. Eric Weiss to anyone looking for a doctor with a good personal touch and an…read moreextreme focus on extra layer of care. I have been seeing Dr. Eric Weiss for several years now, and I have always been impressed with his dedication to his patients. He takes the time to listen to my concerns and to explain my treatment options in a way that I can understand. He is also very responsive to my questions and concerns, and he is always available to answer my calls or emails. In addition to his excellent medical skills, he is also a very caring and compassionate person. He genuinely cares about his patients and their well-being. He is always willing to go the extra mile to make sure that his patients are comfortable and satisfied. For example, when I was going through a particularly difficult time and diagnosed with aggressive skin cancer, Dr. Eric Weiss acted with extreme urgency about my concerns. He offered me support and encouragement, and he helped me to develop a plan to manage my condition. He also made sure that I had access to all of the resources that I needed as quick as possible. In my case time was of the essence and without his prompt response, I am sure my outcome would have been different. My children are also cared for by Dr. Phillips who is amazing with the kids. She has that extra high touch of care to help like a family member with the emotional support and guidance they need at these formative years And it goes without saying all the nurses and staff at the Village Doctor are top notch! Thank you for all that you do. I can't imagine life without the Village Doctor team.

Dr. Smith-Spangler has been my primary physician for 11 years, keeping me out of the hospital the…read moreentire time. She is always responsive, compassionate and knowledgeable. I was recently hospitalized for 8 nights and sent home with an extremely difficult list of meds (old and new), oxygen, and a nebulizer. I had never used insulin before this incident so also had to learn how to do that. Dr. Smith-Spangler saw me 3 days later about alarms going off on blood glucose monitor. She went over everything carefully with myself and my daughter, making a couple of tweaks in dosages along with timing. I have recommended Dr. Smith-Spangler to several of my friends through the years, and those who took my advice were very happy.

Dr. Crystal M. Smith-Spangler works at Palo Alto Medical Foundation (Sutter Health), and in my…read moreexperience is a very good internal medicine doctor. PAMF is a large non-profit medical practice with a wide variety of doctors. I've always had good luck with doctors at Urgent Care as well as over the years with primary care doctors, although I've never done anything beyond routine checkups or flu/cold type visits. The PAMF experience is overall quite good -- it's a well designed facility, with a pretty efficient process for registration and billing. My experience with Dr. Smith-Spangler has been very good so far -- she was running about 15 minutes behind schedule, but had extended hours on Mondays, so it wasn't like I was missing work, and there's free wifi in the waiting area. Check-in staff, the clinical assistant who took vitals, and Dr. Smith-Spangler were all friendly, polite, and efficient, and communicated clearly. My office visit was thorough and lasted as long as it needed to to address my concerns. The doctor ordered a comprehensive set of tests based on issues which were raised, and I was able to have them done the next day at another PAMF-affiliated facility closer to my office (I hadn't been fasting before the initial visit). I got test results back in a secure online portal within a couple days. Overall, it wasn't a very complicated or challenging visit, but it went perfectly. I wouldn't hesitate to recommend Dr. Smith-Spangler to anyone looking for a general internal medicine doctor in the area.

Dr Dang and her team are absolutely amazing! I'm so thankful for all they have done to help me. Dr…read moreDang is an outstanding doctor and surgeon, I'm so lucky to have her. My surgery was complicated, included 3 areas of my foot, ankle and shin. It has not been a painful at all and is healing very well. Unfortunately, I couldn't walk on it for 6 weeks, which was very inconvenient but necessary. I used a knee scooter and found it much easier than crutches. I believe Dr Dang and her team are the only all female team in California. The team are caring, supportive and outstanding follow through, I really can't say enough good things about them all. I highly recommend Dr Dang!

I just can't say enough about this group. Every single person I have dealt with was wonderful. From…read morethe check In receptionists to the absolute great nurses, PA, and Doctor Dang. Marcella, Mardella and Dr Dang are so caring. If you ever need surgery on your ankle I highly recommend them! You won't be disappointed! They are the BEST! I also want to acknowledge the two people who put on my casts! They were great!

They continue to provide our whole family with great care. We just love Dr. Cynthia Leung.read more

I agree with previous comment by someone named Elena and Linda, avoid this place because my…read moreexperience was same and they apparently to habituated overcharging with opaqie billing, here is my review "Bait and switch"-ed during billing. Saddled with surprise bill amount with no explanation with Items showing combination of 0% coverage and somehow still in network. I see they billed outlandish several thousands with just 30 mins of visit. While i can understand medical bill gems to be high, there seems no limit to how much greed this place has, siphoning as much as possible from patient and insurance. Treatment did not go well, there was no targeted diagnosis but just try various things which has become a money pit for me. This unscrupulous place along with uscf med. should not exist and should be shuttered.

I had some angina Chest Pain up in my neck , went in for an Stress Echo which was positive, so I…read moregot an appointment with Cardiology at Seqouia Hosp. They connected me with Dr St Claire for a heart cath. I was 95% blocked in the Left main artery of my heart,, This doctor opened it up with 2 stents end to end. I am 2 months out & feel great -- no more angina, only a little dot in my wrist where they entered my artery. I feel safe & confident in his work. Plus, where do you think all those Atherton people go for their heart care? Sequoia Hosp of course. I was so nervous & worried prior to going in but He made me feel so safe & comfortable I would go in again with all confidence.

Dr. St. Claire has provided excellent care over the past 15 years. I appreciate that he doesn't…read moreimmediately jump to the most drastic/invasive approach to a medical issue. He is willing to consider the patient's preferences and discuss options, without compromising your health. He is thorough and kind, but it would be nice if the appointment didn't feel quite so rushed. It's best to have questions written down when you arrive. In any case, he is an excellent doctor. Also, his nurse, Yolanda is superb. She responds to questions quickly, thoroughly, and patiently. She and Dr. St. Claire make an excellent team.

I have been coming here for years. My doctor, Jessie Jacob, MD, is phenomenal…read more I have both an annual mammogram and breast ultrasound (the ultrasound six months after the mammogram). They do take insurance, but there additional fees. One is a concierge fee. They have a new 3D ultrasound, which isn't yet covered by insurance, so there was a charge for that as well. The fees don't bother me a bit. Everyone in the office is kind and thorough. It is a long appointment for a mammogram, but I get the mammogram and result in the same day. I actually sit down with Dr Jacob to review the images together. This is above and beyond my prior experiences of getting the mammogram one day, waiting for the radiologist to review, and getting informed of the result by mail or phone. The 3D ultrasound involved a lot of pressing, but is not painful like a mammogram can be. For people with dense breast tissue, it's an added tool to visualize something it can be hard to get a good picture of with mammogram alone. I highly recommend NCWIC. They have moved and are no longer on Welch Rd. They are on Park Blvd in Palo Alto now.

Wow. This place has really gone downhill. For more than two decades, I saw Dr. Guthaner and she…read morewas wonderful--slow moving (3+ hours for a mammogram!), but very thorough and very kind. Then she sold the practice to Dr Jacobs and things started to change. It got harder to make appointments and there were "concierge fees" that were nothing but a way for her to make more money, since you didn't get any extra service for paying this. The fee started at $100, but this year went to $450!!! That's ridiculous--especially since Dr. Guthaner is now retired and she was the reason I was still going there. Worse yet, I called to let them know I had been potentially exposed to COVID so THEY cancelled my appointment for the next day. Couldn't reschedule for 2+ months (so much for all that great concierge service). But here's the kicker--they tried to charge me a $50 cancellation fee for not cancelling with enough notice. Huh? YOU cancelled on ME! Sorry that I couldn't time a COVID exposure to meet your schedule (turned out I was negative, but I was being overly cautious in letting them know about the exposure). Charging people for cancelling because of COVID exposure is not only unethical, it's stupid. Makes people not want to be forthcoming about things like this, which is wrong. That and the $450 put me over the edge and I said I'm done. My PCP recommended WRI in Menlo Park. What a difference! I was scheduled very quickly and I was in and out for my appointment in less than 40 minutes. Furthermore, everyone I met there was pleasant and helpful and acted like they were glad to see me--not the cold shoulder treatment I got from Jacobs practice, where the feeling was I should consider myself lucky to actually be able to be seen by them. The other thing is Dr Jacobs seems to be annoyed when she can't find cancer. I've never seen anything like it--it's almost like she's frustrated she can't find growths. The doctor at WRI had a very different attitude. She looked at my prior films, saw what the potential issues might be, checked to see nothing had changed, and came in with a smile on her face and told me things were good--come back in 6 months. Oh, and WRI told me they didn't know anyone but NCWIC who was charging mamo patients a "concierge fee." They thought it was ridiculous and would never do that.

I've only had one visit with Dr.FOlan, but it was a very positive experience. I came in with…read morecold/flu symptoms, and he gave me exactly the care I needed. From the start, he was very attentive to detail and took the time to really listen to my concerns without making me feel rushed. He asked thoughtful questions and made sure to fully understand my symptoms. He also explained everything clearly and in a way that was easy to understand, which I really appreciated. It made the whole visit feel much more reassuring. What stood out most was how caring and genuinely concerned he was about my well-being. It felt like he truly wanted me to get better, not just treat the symptoms and move on. Based on this first visit, I feel confident continuing care with this office and would definitely recommend him to others.

High primary doctor care quality, front office and service experience, excellent!! I would…read morerecommend Dr. Folan and Sutter Health San Mateo.

I had severe shoulder pain. The pain was so intense that I was afraid to move it. I thought I tore…read moremy rotary cuff and needed surgery, and intense drugs to survive the pain. My sister highly recommended Dr. Dirk who performed shoulder surgery on her 10 years prior with great success. Many thanks to his office staff for squeezing me in during this ordeal. Dr. Dirk surprised me. After spending time moving my shoulder, he determined that I did not need an x-ray or MRI. He was certain I didn't need surgery. He asked me to follow his instructions carefully, and in 1 day, the pain will lesson, without taking anything strong than Advil and Tylenol. I thought he was crazy! It is now a week later, I've had my follow-up appointment, and I can't thank him enough for his expert assessment and guidance. Thank you Dr. Dirk!!!

Dr. Diefendorf was the on call physician when I presented to the ER with a broken hip last summer…read more He was vey upbeat and friendly and really put me at ease in a tense situation, knowing exactly when and how to distract me from the enormous needle coming my way from the ER nurse. He fully explained to me the particulars of my injury and what to expect from surgery and recovery. His superb surgical skills and caring treatment mesh extremely well with my optimistic outlook and amazing healing powers. I followed his instructions to the letter for my recovery and I'm very happy to report that I'm back to 100%.