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Penley Precision Installs

5.0 (1 review)
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Updated 1 month ago

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Services - Penley Precision Installs

New installation

Glass door installation

Glass fixtures or furnishing installation

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Glass shower enclosure installation

Mirror installation

Glass and window repair services

Glass repair

Glass and window replacement services

Glass door replacement

Glass fixtures or furnishing replacement

Glass shower enclosure replacement

Mirror replacement

Curtain or drape installation

Valance or cornice installation

Skylight installation

Window treatment installation or replacement

Window treatment removal

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Glass Drops

Glass Drops

2.0
(2 reviews)

Let me premise this with letting you know I am 75 y/o…read more I clearly asked for a custom satin finished (frosted) glass shower door with a 'clear glass' (stationary) area in the middle the size of a port hole so that my husband and I could check in on one another without opening the door. I made this very clear to the 'estimator', even saying not to leave a space larger than 2" at the top for ventilation because we get cold. The day of installation I just let the young men do their job. When it was completed I was SHOCKED to see a 'hole' in center of the door. Not a clear glass viewing area but a literal HOLE! The manager, or owner (I don't know) insisted I had ordered a hole and that they "wouldn't have even been able to do what I wanted anyhow". (Btw: This is a 'custom' place.). Thus, all of their paper work indicates I ordered a 'hole'. Me, being of sound mind, assumed my long description of what I wanted actually meant something. Apparently not! They would not replace it or negotiate a price for another door. They said they would contact me the following week and never did. As an aside that doesn't matter much to me since I already have an unacceptable door, but there are specks on the door that are clear, having never made it through the 'satinizing' , frosting process. I'm sad to say they have NO INTEGRITY.

We had 5 companies all saying something different was required structurally, but Glass Drops was…read morethe most cost competitive and able to provide the look we were after. They were very responsive with answering my questions about the structure and always very polite and professional. If you are well versed in the industry or have been through renovations before, they will do a great job. However - I would have appreciated more guidance through the process as they are the experts and this was the first bathroom we have done. On the initial visit I was told choices of glass are clear, frosted, rain effect etc. I requested clear because "I don't even want to see it." After it was installed, I was very confused to see it was so green! I verified they installed the clear glass and only then did I hear there were two choices for clear glass: clear and pure clear. The standard clear has green that is more prevalent on lighter tile which we have and would have been helpful to know on that first visit. We never saw samples. They said it wasn't their standard to walk customers through each sample individually since they have samples available for self-review in their office. True. To me, it's also perfectly reasonable for them to mention there are two clear options, and that standard clear is green. It is a failure of the industry terminology and unfortunately I learned this too late so am stuck with my aquarium.

Penley Precision Installs - glassandmirrors - Updated June 2026

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