I saw an ad posted on Craigslist by Penn American Motors for a 2004 Hyundai Elantra. Had numerous lines of disclaimers and said the vehicle ran good, etc. The ad also gave the cost for the title in Pa and out of Pa. Said the price of the vehicle was firm and a cash price. I read the ad in its entirety- twice. I admit there was so much info that I thought I might have skipped over it. Upon reading it the second time , I still did not see a price listed. It did say they have cars from $2500-$10,000. However for that specific car, no price. I emailed asking the price and got a 3 word reply. READ THE AD His response after I said the price is not listed. WE HAVE A GOOD AD. SIMPLE. Really? That is how you treat a prospective customer? Even if the price was listed, say it again so there is no confusion. It's all about good customer service. Which this person totally lacks. I will never purchase anything from this business and will tell anyone who is in the market for a car to look elsewhere. I have to select 1 star or I can't post the review, otherwise it's No stars. read more

Highly recommend this place and here's why. These people will tell you how it is and it's refreshing. They want you to be happy with your purchase and it shows, they will give you suggestions even if you don't buy from them. It's about the person not the transaction and I witnessed this multiple times. It's a family company and they drive their own cars. I was impressed how clean, caring and easy to work they are. I have recommended them to all my family and friends, so far we got 5 cars from here and will continue to do so for years to come. They have a website and you can call them directly for assistance. If you need an affordable, clean and reliable car, I got this place for you! read more

Great Dealership and Great people with decent used cars. Ready to work with you in all ways, always willing to assist customers in getting a great deal on cars base on budget. Good hospitality management, Nice people with a lot of patience with customers. Have good auto payment plans, Great Customer Care. The first point of contact (KATE) makes you feel you are at the right place and with the right dealership. I bought an 04' Chevrolet and had a good deal. I definitely RECOMMEND this dealership to all. Thumb Up!! read more

Although not everyone may have a great experience, I can say i did. The owners are super helpful and make it so theres no pressure. I never bought my own car before, but they made the experience really easy and i learned so much. I ended up going back after much thought and purchased a Jeep Liberty from them. Ive had no problem since. Thank you Kate and Mehmet! Definitely recommend, especially if ur a first time buyer! :) read more

Really impressed with the customer service and quality of the cars. The car wasn't quite ready to be sold but the dealer had it checked over for me and detailed while getting my paperwork done. I had this car for over a year and just got the inspection done without needing a thing done. read more

Got an amazing car for a great price , no hard sales patter , all paper work done simply no hassle , great customer care , couldnt do enough for us , got the car within a week , a great experience . Would highly recommend to anyone , will certainly be going back , thank you . read more

brought my first car here! I've had the best experience for 2+ years. car still runs great and a big thanks to Kate for all the help ! they have some really good vehicles that are affordable & reliable. Best experience I've had especially for a first time buyer ! thank you. read more

I've been searching for months on end for a used car. A friend of mine recommended penn american motors and im glad they did ! I really appreciated the time and effort they put in to be able to leave with a car . You guys ROCK ! #loveit read more

Fantastic customer service throughout. Matt was easy to contact and friendly at all times. He answered all my questions in a clear way, making the whole process clear and simple. We have already recommended them to friends and family. read more

My wife and I were in a bind for a car. Their communication was excellent. They helped us every step of the way they gave is us a reliable car. I would recommend them to everybody in anybody in need of a car. read more

Very satisfied customer here. Owner and staff were friendly and accommodating. No aggressive sales tactics. No BS fees. Reasonable prices. I'd happily recommend this car dealer to a friend. read more

The owners do a great job getting you exactly what you need with fair pricing . Had a great experience here . Great customer service . Would go back and recommend . read more

The owner was wonderful, easy to work with and waited for me many times. I really appreciated the patience and professionalism of the lady and the owner. read more

Very patient and great service. I found my first car here and definitely recommend this dealership. Props to the owners for so much help!

Great and honest people. The owners are very friendly and knowledgable on what they're doing. Def a place to come back to!!

I love the staff, the owners are amazing. Friendly and super helpful. Great prices, i reccommend to everyone. Love it !

friendly and helpful team, great prices and awesome service. Thank you Penn American Motors! :)