Came here round 4:00 pm. Ordered some sandwiches and everyone liked them. Dunno why such bad reviews. Maybe an off day? I would order extra meat next time bc of carb and insulin issues. However if I didn't have that issue the meat amount would be acceptable. read more

Penn Station East Coast Subs - Sandwiches Near Me - Clinton, Tennessee

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Ordered Cheesesteak Wrap and there were no vegetables. A cheesesteak normally comes with peppers, onions, mushrooms. Very disappointing as of late. read more

Penn Station East Coast Subs - Cheesesteak Wrap - Sandwiches Near Me - Clinton, Tennessee

The food was alright, but the service was terrible. Long wait, poor attitude, and not much attention to customers. The sandwich was decent enough, but the overall experience wasn't worth it. read more

I have always been a fan of Penn Station. I was excited to see one going in close to home. I ordered a Cheesesteak and My Wife ordered a Grilled Turkey Provolone. My excitement started fading quickly after I arrived to pick up my order. You see, I was disappointed in myself because I was almost 20 minutes late. I was worried about the freshness of my order. I waited in the line marked "order pick up" noticing that my sandwiches were sitting on the counter. After being ignored by all 4 employees for over 5 minutes (including 1 that was standing within 3 feet of me) I said something to get some attention. She politely explained that the fries just went down. What? I thought to myself. It was supposed to be ready 20 minutes ago. Oh well, at least the fries will be fresh, and it was, after all, partially my fault for being late. However, the Cheesesteak with extra steak and cheese will soon be a block of cheese just sitting there on the counter. What I didn't understand is why I was still waiting after the fries had finished cooking. All I could think of what that cheesesteak sitting on the counter. Another 5 minutes passed before I approached the counter again. The employee stepped up and explained that "it is almost ready." I said those fries are almost ready? Pointing to the full bin of fries that they just filled an order out of. She said nothing, turned around, finally filled my order, then turned back to me and explained that she had "forgotten all about me. I was 1 of only 2 people in the place at the time of that comment. At least she was telling the truth. The entire time I was in there I felt ignored and forgotten. Two ladies waiting on their order made it clear to me that they felt the same way....... Finally home and time to unveil the sandwiches and eat. The Grilled Turkey Provolone is described as "Oven-roasted turkey breast, provolone, lettuce, Roma tomato YOUR CHOICE: mayo, spicy brown mustard, honey mustard." I guess they misspelled the words "Your Choice" because it should have read "Their Choice." I say that because they decided to leave the lettuce and roma tomato off the sandwich entirely. While I was waiting for my order a guy came back in the store with his bag because his order was also wrong. They had given him toppings he asked to leave off. I think anything but meat and cheese confuses this crew. Toppings seem to be where they struggle. As mentioned above, I ordered extra steak and extra cheese on my sub. I had to look for the steak in this roll of bread. Glad I ordered extra because regular amounts would have led to a bread sandwich with the smell of steak at best. I have been to Penn Stations in four different states, and they were all consistent. Until this one. I don't even recognize this as Penn Station. If you would have handed me that Cheesesteak without me knowing where it was from and told me it was Penn Station, I'd have called you a liar. Disappointing meal to say the least. The service was terrible, and the quality control was nowhere to be found. This all points to a subpar staff which is usually caused by lack of training from poor management. This place is newly opened, and they need to get it together fast or it will be quickly closed. read more

Penn Station East Coast Subs - What you actually get! This is a Cheesesteak w/Extra Steak and Extra Cheese. No Joke...Extra Steak and Extra Cheese? - Sandwiches Near Me - Clinton, Tennessee

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After a bad experience at the Bojangles across the street I came here for a meal. I don't care if I have to pay more for good service. This Penn Station is an excellent example of a correctly run establishment. Thank you so much! read more

Penn Station East Coast Subs - a half eaten sandwich - Sandwiches Near Me - Clinton, Tennessee

I visited this place and tried their cheesesteak sub and fries. The lady that waited on me was friendly and the service was quick. The food was thoroughly disappointing and not worth the $15 I paid for it. Been there. Done that. Never again. read more

Consistently the slowest sandwich shop I've ever gone to in my life . We're not talking about one visit we're talking about six visits . I love Penn Station food but I'll never go back to the Clinton door just because they are ridiculous and it has nothing to do with them being busy they're busy because they're so slow that's why they pile customers up . Don't believe me go to some of the local manufacturing plants that have a certain time for their employees to eat lunch check the employee boards in the lunchrooms and see if it doesn't say eat where you want but Penn Station will take too long you'll miss your lunch break . Last time I went to give you an idea 39 minutes and I never got my food . After that I said forget it requested a refund which took 17 minutes to give me . When the manager finally did come up to give me my refund she said that she would move my ticket to the front ahead of the other three people that were there long before I got there . That is crazy I said no I'm not about to jump in front of people that have been here longer than I've been here . While I was waiting the 17 minutes for my refund my wife drove across the street to Firehouse got our entire order came back and waited on me to finish getting my refund . True story read more

The sandwiches are going down in quality. Chicken was tough and chewy yesterday and were not like that when they first opened. Ordered online. Still had to wait significantly past the ready time stated. Won't go back for a while. Price is higher than Firehouse, which has better quality food. Sad. read more