This place is out of this world! We are always searching for good gluten-free pizza, and this place is totally one of the best! The crust is great texture, the red sauce is the best we've ever had, and the toppings were tasty. The sausage is delicious! The house salad is tasty too. Our server was prompt and friendly. Chill ambiance with a couple TVs and open layout. Totally recommend. Cannot wait to go back! read more

We placed a simple order for two pizza pies on a Tuesday and were quoted a 15-20 minute wait time, which seemed perfectly reasonable, for what appeared to be a slow day. To pass the time, we went to Walmart and returned about 27 minutes after the initial order was placed. Upon arriving, the staff at the front offered no greeting, no smile, and no sense of hospitality. Their demeanor made it clear that customers were more of an inconvenience than a priority. When I asked where to pick up my order, I was simply pointed toward the bar. I gave my name to the bartender, who also offered no greeting or acknowledgment beyond taking my name and money. At this point, I waited another 11 minutes (all verified with maps history). Meanwhile, my teenage kids were sitting in the car in the heat and humidity. I had turned the car off because I never expected a "15-20 minute" order to turn into a 37+ minute ordeal. I eventually had to leave just to restart the car so they wouldn't be sitting in unbearable conditions. When I returned, another employee asked for my name again, and only then, a few minutes later, was my order finally brought out. The most frustrating part? The restaurant was not busy. Staff members were standing around, and the hosts appeared more focused on their phones at times, than on the customers in front of them. As for the pizzas: the good news is they use real mozzarella and the sauce had good bold flavor. Unfortunately, that is where the positives end. Portions of both pizzas were missing cheese and toppings, and the crust was noticeably undercooked. After an excessive wait, poor service, and obvious lack of urgency, it is hard to understand how the food itself still missed the mark. For the high prices, this experience was nowhere near worth the price. My takeaway: save your money. Perhaps this was just an unusually bad day, but first impressions matter, and this one was terrible. When a business shows so little regard for customer service or the customer experience, it raises serious concerns about leadership and management. Employees typically reflect the standards of those who hire and lead them, and this experience said a lot. Quite honestly, unless management makes significant changes to its approach, I do not believe this business will last another year. It says a lot when my entire family would rather have Little Caesars, and for the same price, we could get six pizzas, instead of two here. That comparison alone should be a serious wake-up call. read more

Universal Pizza - Ham and Pineapple (lack of cheese) - Pizza Near Me - Clinton, Tennessee

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Heading back to KY on I-75 yesterday and decided to stop for lunch. Stumbled upon Universal Pizza and so glad I did. I sat at the bar and had a beer while I decided what to have for lunch. I ordered The Big Bang pizza. It was one of the best pizzas I have had in awhile. Light crunchy and slightly chewy crust with plenty of toppings. The service was great and the staff were very friendly. I learned that have just been open a little over a year. They have a full bar and a glass wall that separates the dining area from the kitchen. You can watch them preparing the food. If you are local, definitely check this place out. If you are traveling, it's just off I-75, so I highly recommend stopping in. I have friends who go to Norris Lake a lot so I have already told them to put this place on their radar. read more

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I ordered three pizzas to be eaten in the restaurant and explained we would get there 15 minutes before closing time. They said that was fine to come on over. The pizzas were thin crust and delicious! The food and service were excellent! Next time through town, we will stop by again! read more

Delivery took a bit, but the food was fantastic! Will be ordering again, next time I'm in town.

Excellent pizza and NFL games on the Bar TV. Good on tap beer selection. Very good service

The place is nice and clean. The service was great. The garlic knots were just ok but their pizza was amazing. It was not oily at all. read more

Universal Pizza - Pizza Near Me - Clinton, Tennessee

Stopped here on our way home to Kentucky, will add this to our places to stop on future trips. Amazing food, quick service! read more

Universal Pizza - 1/2 supernova, 1/2 pepperoni - Pizza Near Me - Clinton, Tennessee

Universal Pizza never disappoints! Fresh ingredients, perfectly cooked crust, and great service every time. Easily my go-to spot for delicious pizza! Very nice inside the restaurant as well! Stop by and try this restaurant. You won't be disappointed! read more

We really like this restaurant. This was our second trip and both times have been great. Friendly staff. First time, we had pizza and it was great. This time we split the BLT and Rocket Salad; both were very fresh and delicious. The BLT is like a gourmet sandwich as it has pesto and arugula which adds tons of flavor. This will be a regular stop for us. read more

I have gotten a pepperoni pizza very soggy. The chicken Caesar salad tastes like it came out of a bag.

My husband and I have both been to this restaurant several times and it has progressively gone down hill and we love the Aubreys chain! This visit, we were seated immediately as the restaurant was not busy and had several open tables with no wait. We continued to sit at our table for almost 15 minutes without anyone acknowledging us (because the back window is glass, we noticed a few servers walking around including ours who was on her cell phone.) My husband finally got up to ask the host staff if they had forgotten us. A few moments later our waitress came and stood beside us but never introduced herself. We ordered our food and drinks all together as it had been 20 ish minutes at this point. We had two pizzas, salad, wings, and spaghetti. Our food was great but due to the service, we will not be back anytime soon. read more

Was very impressed with the restaurant, a lot of options for pizzas and very creative with the names of the pizzas. The staff was very friendly, and the service was great. My wife and I split a 12-inch Supernova pizza (which is a traditional pepperoni, mushroom, sausage, onion, and green pepper) and shared a rocket salad (which was awesome). They also have the options of build your own pizza and calzones, as well as gluten free options, along with appetizers, and a few sandwiches (including a meatball hoagie). We also didn't realize until we walked in that they have a full bar and several beers on tap. Our impression with this place was already solidified before finding out that this was another creation by Randy Burleson. We will definitely be back. read more

First off I got a wonderful greeting when I walked in. I was definitely confused at where to go initially. They're making pizza behind a glass enclosure and there's not a clear hostess stand. The wings are really good. Got the garlic Parmesan and the flavor was fire! The pizza was ok. The toppings are really fresh, but there's something lacking in the sauce. Dough has a good bite and great flavor. read more

Universal Pizza - Garlic Parmesan wings - Pizza Near Me - Clinton, Tennessee

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seating was quick, waitress was punctual; however, don't know if the chicken wings come from tractor supply direct or if they are home grown and brought to the restaurant for slaughtering. Patron brought in a box of chickens from tractor supply and paraded them to the staff. Kitchen staff and barmaid handled the chickens, and afterwards, no hand washing. Overall, kitchen staff did not wash hands, nor did they wear gloves or have a utensil between their hands and ready-to-eat food. No hair net covering hair over 1/4 inch in length. Apparently, the staff do not comprehend the side effects of avian influenza A(H5) virus. Eat at your own risk. Had to pay for drink(s) not consumed as a result. read more

Wow unbelievable walked in hostess seemed clueless finally we got seated and our seat was wet and we wait and we wait for 15 minutes and they did not even NOTICE US never offers a drink or ANYTHING and the worst part is they saw us finally we left and through the window we see the HOSTESS PICK UP OUR MENUS AND LEAVE. read more

First visit to Universal Pizza and it was a smashing success! From the great service, pleasant esthetics to the amazing pizza.... It can't be beat! Manager was on site and engaged with the customers a great experience. Don't miss the chance to try it! You will not be disappointed! read more

Brought the family out to try it for the first time tonite. Seated quickly, very attentive server that got drinks fast and the app order. The cheesy bread with marinara was very good, the fried pickles were awesome! The Supernova and Big Bang pizzas were delicious as well. Very good, we will be back. read more

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The food was great, the fried pickles were so good. Our waitress was SO slow. We had to tell her we had not even gotten our drink order taken, after we watched her take 2 orders of tables who walked in after us. I had to ask for a refill after being empty for 10 minutes, she brought me one after another 10 minutes. We were in a slight rush once she had been so slow with everything, we told her kindly "we need the check because we have somewhere we have to be." She took another 20. minutes. bringing the check, we saw her just standing in the back. Then when she finally brought it, we told her "WE HAVE TO GO" and she said okay, continued to take her time and go around and did atleast 5 other things before even running the card. I have actually never had a server with less urgency to perform a good job. I heard another table (that was there before US), tell the waitress "we haven't even gotten our food yet" While 3 other tables already ate. Safe to say I probably will not return and would not go if you are in any type of "rush" read more

Had high hopes as it was a local place, the bartender said he thought it was better than another local competitor. But it just disappointed. I would rather go to the other place. I didn't like the crust nor the sauce. read more

The pizza is fantastic, the employees are great, and it's a cool spot. I've lived in Clinton for four years, and this is honestly not only the best pizza I've had here, but the best restaurant I've been to. It's so much nicer than everything else around here that it feels like I drove to Knoxville. I'm moving out of state this month and I wish it'd have opened sooner :) read more

The food and service is great here. However, it was so hot in the restaurant the entire family was sweating and it was hard to enjoy the food. The family beside us had to move to a booth as soon as it became open to be in a darker area of the restaurant out of the sun. Please consider shades or turning down the air. read more

They had the best pizza in the area and the service was great. I asked for thin slice, which they did not usually offer. They were willing to accommodate me and were able to stretch out the 12 inch pizza to a 14 inch. I ordered take out so I can not comment on the ambiance, but I will be dinning in there very soon as it looked like a very clean establishment. read more