My go to for Travel needs Letting them process my car rental thru Hertz an easier process and they…read moretake care of getting me thru the process efficiently and insuring I get all the Discounts.

Had an unfamiliar car and ran out of gas on 81 South near Wertzville exit. Called for what I…read morethought was 24 hour roadside assistance only to find that they say Cumberland county does not have anyone on standby for service. Going on 1.5 hours and still no help has been found in the middle of the night. Not the service I would have expected from AAA, very disappointing

I'm in town for the night visiting family & let me start this rating with the 10 out of 10…read morecustomer service. If I could rate it higher I would. Taryn at the front went so above & beyond I almost wanted to cry. It's a Sunday & I had some confusion with the adjustment on my booking. She completely went the extra mile to help me when it was really something out of her hands and to be honest, didn't have to do at all. Mind you it was late evening on a holiday weekend. Taryn reached out to the general manager Andy. they worked together over the phone to get my booking corrected and got me in a room in no time. Thank you both a thousand times over. The hotel was soooo clean. From the lobby, the pool, to the room. Even the elevator smelled nice. The dinning area is up to date. The breakfast is delicious as well. The fruit wasn't old & the cereal wasn't stale. Ima waffle girl & had fun making them (thought I was a chef lol). The rooms were very clean. I alway wipe rooms down whenever I arrive to a hotel & the disinfectant wipe was not dusty or filthy at all. Under the toilet seat was clean with no wet spots. The towels & the end of the toilet paper all were folded so cute & symmetrical. Loved it. I'm so glad I got to stay here. I had a great experience and they helped make my trip go a little smoother. It's definitely a nice family (pet free) hotel with plenty of near by food places & a target. I hope this review reaches the hire management team because this was a great experience and Taryn & Andy definitely deserves recognition for the 5 star customer service on short notice. I will definitely be staying here again when I come back to town.

We stayed here for the location. It was close to an event we had about 20 minutes away. Everything…read morewas fine about the hotel. The evening desk worker was very nice! Easy check in. The room was clean. The few downsides were no vending machines so bring your own drinks! And the walls are pretty thin. Someone was knocking on the room next door and I sounded like it was our door. So if you are a light sleeper bring some earplugs.

Nice hotel with big spacious rooms. Love that they have Bravo channel on tv…read more Bathroom had a handheld shower along w the regular but big like rainfall shower. Really liked the soaps they have there. Gilcrest Soles I think it is. Woodsy scent. Big fluffy pillows too. I liked my stay there - it was cozy, fantastic ac. And they do a wake-up call. Good signage cuz lobby on 3, gym on 10. Refrig was very cold. A great stay experience

My wife and I usually stay at the Fairfield Inn by the airport, but they wouldn't let us use points…read morefor both nights--only one. So we gave the Sheraton Harrisburg Hershey a try, and overall, we're glad we did. When we first arrived, we noticed there's a lot of construction happening. There are clear signs at the front and back entrances asking you to check in before unloading your car--which we appreciated. We parked under the awning and walked in to find even more renovations inside the lobby. Right away, we were greeted by a staff member offering complimentary drinks--a nice touch. Check-in was quick and easy, and thanks to our Marriott Platinum status, we were upgraded to a high-floor room overlooking the pool. The front desk staff was helpful and told us the best way to reach our room was from the back entrance, which made the walk much shorter. Our room on the 9th floor looked recently renovated. It was clean, well-kept, and featured a king bed and a sleeper sofa. The view of the pool courtyard was great. However, there was one major issue: the heating/AC unit had exposed wires hanging out from underneath. That's a serious safety oversight, especially if you're traveling with kids. I cant believe that the electrician that tied in this unit left it this way and then who ever was the inspector going back and checking the work did a poor job and the lady that cleaned the unit should have also caught the problem. For this reason is why I gave 3 stars. The pool is both indoor and outdoor, connected by a small pass-through. It's heated, though honestly, it didn't feel very warm. There's a food and drink area by the pool, and in the evening they had live music. While I liked the idea, the sound quality wasn't great. I was sitting near the singer and could barely understand her. Thankfully, I recognized most of the songs and could follow along. Our stay included the breakfast buffet, which was held in one of the ballrooms during renovations. While it didn't have a typical restaurant vibe, it served its purpose. Made-to-order omelets and eggs were available, along with standard buffet options. Not fancy, but filling. I had an ice pack I needed to keep frozen, and the front desk gladly stored it in their freezer. I also chatted with the staff and learned that all floors, the lobby, and the restaurant are being renovated, and a Sheraton Club Lounge is being added for Platinum members and higher (or for an additional fee if you're not elite). We plan to stay here again, I will also make sure that I ask for a room with a balcony. It's a short drive to Hershey, and the rates are much better than staying in Hershey. Hopefully, once renovations are finished, everything will look great--and fingers crossed they don't raise the prices too much afterward.

Ryan is an excellent driver and he made our trip a pleasant and enjoyable experience. The stretch…read morelimo was great!

Ryan was amazing. I would recommend anyone to use his services. Got my wife to the venue right in…read moretime. AMAZING!!!!

Motorcoach Operator Ahmed Abusief drove my group from Maryland to Cape May and Atlantic City, NJ,…read morein December 2024. In a word, TERRIFIC best describes him! During the 3-day trip, Ahmed was personable and fit in with the group members and interacted with them when he wasn't driving. But most importantly, he was a very safe driver that I could relax with from the front seat. The motorcoach was very clean and well-maintained, and when we got some rain, Ahmed made sure to cover the steps into the bus to avoid slippage. The company is top-notch!

Our agency recently traveled with Innovative Coach from Harrisburg and Dee as the driver on a…read moreweek-long trip to Northern Michigan. There are not enough good things we can say about this driver and this company. Our agency has been taking motor coach tours throughout the country with a variety of motor coach companies since the late 1970s. I cannot speak of the tours prior to 1992, but, in the last 30 years, I do not believe we had a better bus driver than, Dee or a better motor coach. Dee showed superb driving skills with the ability to get to destinations in a timely manner without sacrificing safety and security. While driving Dee was able to provide a safe and comfortable experience for our travelers. She helped the passengers in all aspects of the trip, even when our chaperones were ill and were unable to go along on some spots on this trip. Dee went above and beyond when the hotel our group was staying at let us down. Dee was polite, courteous, and showed a professional manner with all passengers at all times. She was also outgoing and had a personality that kept our tour lively and fun. In past trips we have had very good drivers and drivers that were very personable, but, Dee provided the best combination of outstanding driving and great customer relations. We hope to use Innovative Coach and Dee in the future, Thanks!

Booked our ride from Alexandria cruise port to Giza...very good communication..driver amazing...was…read moreon time..stopped and bought us bottled water and gave us fresh dates as a snack...only miscommunication we had(if you are on a cruise)...that you have to cross the bridge and go outside of the port area to catch your ride...wasn't a big deal..once we figured it out...some locals explained how the system works...was use again.

Excellent service I needed a ride fast.I don't use public…read moretransportation or the free service of Red Rose Van Service because I like to travel in style;that's exactly what this service provides and it a most reasonable prices. That cannot be said about Uber and Lyft( both dangerous rip offs)

First rate place from top to bottom and very convenient. Made it very easy to park, have my car…read morewashed and even maintenance done while I was away. Great people to deal with.

Very easy, close to the airport. The shuttle runs continually. Friendly staff and a very efficient…read moreprocess!