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    Penske

    5.0 (1 review)
    Open 7:00 am - 5:00 pm

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    7 years ago

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    U-Haul Moving & Storage of Garner

    U-Haul Moving & Storage of Garner

    3.3
    (17 reviews)

    So, I scheduled a ubox pickup and they never showed up, I have to call another day to schedule a…read morenew pickup. I will now get into trouble with HOA for having ubox for too long. I spoke to someone and they said driver is sick and they are down two trucks. While I do understand a delay, I scheduled my pickup timeout a week and a half out. They are running a business , they are not doing me any favors. I am paying for a service. I would highly recommend you look elsewhere for you storage and moving needs.

    Their website is not accurate. And pick up sites are a complete inconvenience…read more I made a RSVP and in the process of moving. 10am the day prior, On the uhaul official website. It sent us to a pawn shop to pick up the truck. We went in and were told the truck is not back yet. (Very unprofessional in that place) They sent us to the official uhaul site up the street and stood in line while I heard many complaints about extra charges to their accounts that weren't accurate. While being respectful, I discussed the issue we ran into with their associate, and offered them to find me a small truck in stead of the one we need isn't back. There were many small ones in the lot. The associates response was, all of the trucks are RSVP, The associates weren't very much so about their customers in there.. and told us to call the 800 # to find a truck. He told us we can make a RSVP. . . Why? so the same thing that can happen again? I think it's a bit frustrating and unprofessional to run a uhaul MOVING supply company and expect people to RSVP a time to rent, then have them shift their schedules around, IN THE MIDDLE OF MOVING to find out they can't supply us with what we need. Hopefully they work on updating their website, and hold more professionalism at their work site. A little insane.

    Penske - truck_rental - Updated July 2026

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