Decided to rent with Penske for my move from Lincoln to Omaha as it was recommended by others and their website was very helpful in making the reservation. For our *very* full apartment, I decided to rent a 22' truck (the 2nd largest) with 3 doz furniture pads and a cart. A full 48 hours of rental and unlimited mileage were included. Their web special prices are very good, and you could even save another 10% if you're an AAA member, which I wasn't. :( The place was a bit far out of the way because its waaaaaay down on the north side of west O St, but it was easy to spot once we were close. They had the truck all ready to go in front of the building and it was fairly easy to get going. The check-out employee convinced me to add the $34 "Limited Damage Waiver" since it seemed like a good idea since I had with my first time ever driving something so large and into the middle of Omaha. I would easily recommend this to anyone renting a large truck and I'll explain why in a bit. I didn't even realize it at the time but we were even upgraded for free from a 22' to 26' truck. The truck was in great condition, ramp, brakes, lights, air conditioning, everything was working. After I got over being absolutely terrified of driving such a large truck, it was actually kind of fun! We had all day to pack up the truck in Lincoln. We could have been faster, but we were still packing a lot of things as we were loading up. Driving on I80 that late afternoon went fine, just wish it wasn't as hilly. Went and picked up some second-hand furniture that an aunt was giving to us and realized we filled up the truck. All the comments of 'holy crap that's a huge truck' during the day no longer happened. :) Driving westbound on Center St in Omaha, literally a minute away from the new apartment, there was an overgrown pine tree that knocked into the passenger side mirrors, smacking it against the door and cracking the lower right-side mirror. Oops! We took our second day to take our darn time unpacking the entire truck since we didn't have anyone else helping us. The following morning we gassed up the truck and returned it to another Penske location only a couple blocks away from the new apartment in Omaha (much more convenient locations there). The check-in rep confirmed we were all covered for the damage and I couldn't have been more thankful. Best $34 ever spent. Overall, I would recommend renting from Penske over any of the other moving rental companies. I'd also recommend moving during the middle of the month and in the middle of the week like we did, since everyone seems to move in between months and on the weekends. You'll also get the cheapest rates. I'd HIGHLY recommend with a large truck getting the basic accidental insurance for obvious reasons: saving yourself the worry. read more

The truck I rented was nothing but trouble. I rented a 26 foot truck for a move from Nebraska to El Paso, TX. I had to have three of the four rear tires replaced. One tire went flat within 6 hours of picking up the truck. I had to go back to the Lincoln location to have it replaced. I made another 200 miles or so and had to call roadside to have the right side tires replaced because the rubber was comming off. The windows leaked air so badly that my wife and I had to yell to each other to be heard over the noise. The engine was so underpowered small hills still slowed the truck down to 50 or less. The worst part was that they registration in the truck was expired. I had to have them email me a copy of the registration in case I was stopped by the police. This was the worst truck rental I have ever experienced and to top it off, no one at the pickup location, customer service, the drop location or the area management at the drop location cared about the issues. Penske has droppped in their quality. Both the equipment and customer service are severely lacking. read more