Traveling from IL to CO, we hit a snag in Iowa. Due to the terrible roads, we hit a division and…read moresomething went wrong. Called Firestone, they said come on in. Got there at 5p on a Saturday night. Good news, we just snapped the metal band inside the tire. They had us in and out with 2 new tires in an hour. Not only that, thoroughly went through the suspension and undercarriage to make sure we were OK. They gave great advice, said be careful and sent us on our way with good wishes. All the while, they were friendly and helpful. Thank you guys so much for taking care of us!

I had a tire blowout and Ireland and Angelo (and mechanic crew!!) were terrific in helping me get…read moremy car road ready again so I could fetch my child from Omaha's airport, round trip 100 miles. Thank you, thank you! It happened on a Saturday evening and I needed to get to the airport by 2 pm on Monday. An (online) appointment, few calls and texts, and a trip in on Sunday/left there overnight Sunday for arriving tires Monday morning and it was done. They called at 8:30 am Monday morning to give me the status of tires and car, I thought. No, it was to tell me the car was ready to go!! They did everything in their power to make it happen--and it did. They are amazing!! Our family is enjoying my son's visit now. Love their free "courtesy checks" of the car, too. My next appointment with them will be a new battery soon. Firestone is my new "go to!!"

These guys have treated me well for over 20 years and i will keep them as my go to.They will…read moreprovide service if you can't drive n deliver your vehicle to you if needed.

I've been coming here for over 5 years for oil changes and maintenance, and they always deliver…read moretop-notch service. I really appreciate the digital check they do, sending pictures to show exactly what needs attention soon--it's honest and transparent. The staff is super friendly, and the new remodel looks fantastic! If you're looking for reliable service at reasonable prices, this is the place to go!

I have been taking my vehicles here for about 12 years. I would never go anywhere else! These guys…read moreare great mechanic, honest, fair prices. I have referred a lot of people to them and everyone has been happy with the results. Highly recommend Century Auto!

Friendly people, easy to work with. Completed my project in a timely fashion, at a competitive…read moreprice. Will go there for my next project.

I had unexpected car problems and didn't know where to go. They took me right away the next day…read more There was a problem with my bill, the customer service was exceptional. I now have a place if something happens to my car.

This is not an honest shop!!! Avoid or it will cost you, the mechanic installed a radiator for me…read moreat tremendous cost. The radiator went 140miles. No warranty at all! When he replaced it the second time he charged even more! Went back for another rather simple repair and he charged me three times the book rate!! When asked why the job took so many hours he blew up and asked me to leave and never come back. If you want to deal with the mentality of an immature child to get your car fixed this is the place!! I do no not believe any of the reviews posted, other than this one. Definitely not your friendly neighborhood mechanic.

Norm's always does great work. My air conditioning needed a recharge and Ian diagnosed it…read moreimmediately. Though my appointment was a two days away, Ian managed to squeeze me in a day early and complete the repair to perfection in time for 100° heat. I highly recommend this garage.

I've been a customer at Norm's for several years now. Honest feedback about my vehicle and quality…read morework have been consistent. They go the extra mile with customer service offering pick-ups when your vehicle is done

It all started with me making an online reservation for a simple oil change. I requested a phone…read morecall and didn't receive one in a couple of hours so I called the shop with a little hesitation. Online it said they would get back within an hour. Hmmm... Pete Gascon answered the call and immediately looked it up and saw that he accidentally sent an email instead of clicking for a phone call. His apology was sincere so I went in. When I got there I asked if he could take a look at the window washer which was filled with some strange anti freeze that had been put into the container and it was disaster. Also included were the little nozzles which were way off kilter and one side barely reached the bottom of the windshield. My question was: "How much might it cost?" He said he wouldn't charge me to check it out, no problem. Awesome! I'd contacted the Hyundai dealership about the water sprayer for the windshield a few months before and they said it would be something they would have to replace and it was about $175! I decided to keep pushing the pump button. Guess where I'm never going to do business... Back to the good story. A while later Pete asked me to come look and the gunk was gone 100% and water came through clear. They were still working on the "sprinkler system". OK, I'm not a mechanic and don't know the right jargon. So I watched and they went to battle. They were able after a few tries to blow out the stuff in the hoses/tubes/whatever they are and then they pushed the button and the water flew like the wind, covering the top of the car! From Mutt to Jeff... Then they worked on the nozzle placements and the power. The two of them worked like a smooth machine, a never give up attitude. GET THIS! No charge! Unbelievable! My wiper blades were getting shot so you bet, I bought them from Midas on the spot! And they were reasonable! Very reasonable! The service was way over my expectations and way over the guarantee to make me 100% happy. Pete also gave me the online coupon, by the way. We have a jewel of a Midas Owner here in Lincoln! And I have a shop that I can trust!

I delayed posting a public review because I wanted to give ownership an opportunity to address the…read moresituation privately first. I contacted ownership on a few different occasions but did not receive a response. At this point, after already bringing the vehicle back multiple times and still having unresolved issues, I do not feel comfortable trusting this location with my vehicle. On February 23rd, I brought in my Chevy Malibu after it went into reduced power mode and the check engine light came on. Later that day, Pete called and explained what he said needed to be done, including a turbo replacement and a brake/caliper service. The quoted price for the turbo replacement seemed high compared with what I would have expected from other shops, so I chose not to approve the repair over the phone right away. Instead, I picked up the vehicle and reviewed the written estimate at home so I could think it over. The written estimate was for $4,618.16 to replace the turbo. While reviewing it, I noticed the brake/caliper service Pete had mentioned when he called listed on the estimate as "Clean & lubricate caliper anchors, slides, and bolts" for $78.75 per axle. When Pete explained it to me over the phone when he called originally, he indicated that this service had to be done as part of the turbo repair, even though it did not appear related to the turbo issue. That raised concerns for me about why it was included on the original estimate and presented that way in the first place. After thinking it over, I ultimately decided to move forward with the repair because I needed the vehicle and the shop had availability. I brought the vehicle back for the repair. I picked it up on February 25th, and the caliper service was not included on the final invoice. While I was not ultimately charged for that service, it was still concerning that it appeared on the original estimate and was described over the phone as something that had to be done as part of the turbo repair. Unfortunately, later that same evening while driving back to Lincoln from Omaha, the vehicle lost power again, the check engine light came back on, and oil was all over the engine bay. I had to pay $389.48 to have the car towed back to Lincoln. The shop then told me a hose and banjo bolt had failed and replaced those parts. After that, the vehicle continued to have problems. I noticed a strong burning smell while driving and at idle, along with a small oil leak in my parking stall. I brought the vehicle back on February 28th to have those issues inspected. I was told they could not find a leak and that the smell was normal for a new turbo. Nearly one full oil-change interval later, the burning smell still occurs occasionally, and the same slow oil leak is still present. This leak was not happening before the turbo repair. Between the diagnostic fee, turbo replacement, and tow bill, I spent $4,843.41 on this repair, and the vehicle has more issues after the repair than it did when the process began. I have documentation of the estimate, final invoice, tow receipt, and my attempts to contact ownership. Based on the cost of the repair, the issues that followed, the unresolved oil leak and burning smell, the concerns I had with the original estimate, and the lack of response from ownership, I would not feel comfortable recommending this location for major repairs, if any at all. I would also recommend that anyone who has had work done at this location carefully review their estimates and final invoices to make sure they were not charged for services that were not needed, not approved, or not actually performed. If you do notice any, you may also want to consider contacting the appropriate consumer protection agency, such as the Nebraska Attorney General's consumer complaint office.

I chose my current car-Acura RDX- knowing i could continue to have the best automotive maintenance…read morecare in Lincoln. I just took it in for my 2nd oil change and preventative maintenance inspection. Maintenance checklist was used and now I know the condition of my car. Easy to make appointment, loaner car used, and maintenance completed ahead of schedule. George Witt Service values my time as much as I do.

Awesome people! He did a great job on several household projects for us and he was very…read moreconscientious.