Great service and the worker was excellent they handled my stuff well and everything went wellread more

Arrived at 9:26 a.m. started charging at 9:15 a.m. Broke…read morelimbs off of a tree parking the van in the driveway and did not clean them up. Did not work together. We had three people doing our move-in. They were all doing separate things and none of them seemed to know what the other person was doing. Did not have the proper tools to break down the bed. I had to show them how to break down the hospital bed. Did not load the truck properly. I instructed the company no less than three times that my son was in a power wheelchair and we would need to have room to load it last after we put him in the car and unload it first once we got to the new house. I reiterated this again when they arrived. They didn't even finish loading all of our items and informed us that they would have to go to the new house, unload half the truck and then go back for the rest. This meant that we had to leave my disabled son at the first house until they could return to load the rest of the items along with his chair. Because of how they stacked the items, everything shifted and fell as they moved. You can see in the picture that items had fallen on top of each other and boxes were smashed. There was plenty of room for all of our items IF they had loaded the truck correctly. Before they unloaded, they required payment. When I spoke to the office and explained the situation and asked them if I was going to have to pay for the extra time it was going to take for them to drive back to the original house, load everything up and drive back to unload it, the office apologized profusely and discounted the remaining time. Did not label boxes, pack properly, or place boxes in proper rooms. I packed 90% of the house before they arrived. Everything was wrapped, bubble wrapped and boxed to keep items from shifting. Every box was labeled on the top and side to indicate the room they belonged to and what was in the box. Fragile items were clearly marked. They did none of this for any box that they packed. There were boxes of shoes in the kitchen, studio stuff in the garage, bathroom stuff in the dining room, garage stuff in the bedroom, and bedroom stuff in the living room. My computer system was packed with kitchen chemicals and put in the garage. Broke a desk. They managed to rip the entire side off of the desk. They offered to buy wood glue and glue it together. As I was dealing with my mom being rushed to the hospital, I told them to just dispose of it. One mover got mad when I told him to take a box back to the garage and dropped the box which was clearly marked fragile and broke a candle holder, a ceramic angel, and six snow globes that I have had for over 20 years. Those snow globes have been moved 7 times and were never broken. Crushed my studio backdrop paper rolls. Broke a glass. Missing lid to coffee pot. Coffee maker won't work without it. We found it-not with the coffee pot, but with the chemicals and the computer. Stuffed the dryer vent hose inside the dryer, lint and all. Left parts of boxes, trash,wrapping paper and empty tape rolls all over the house. Left items in our closet that she was specifically directed to pack, including my son's baby book, jewelry and clothes. Dumped potting soil all over the driveway at the new house and left it. Crushed my plastic plant holders. Placed parts to our lawnmower in our trash can. Taped an empty box and loaded it on the truck. Packed a $1,000.00 gaming system with no protection in a box with chemicals from under the kitchen sink. Then put the box in the corner of the garage. In the heat. In the middle of the summer.

The guys were great! Friendly and efficient and very professional. I would use them again.read more

These guys (three of them) moved us through four years ago and it was the worst experience I've…read moreever had. we moved from one apartment to the next and it was basically a two minute walk between apartments. They took all day... 12 hours... And never finished...... plus they lost the most valuable and precious box of my children's artwork and the only reason I didn't take it myself was because I figured that it was only a two minute walk and it was a heavy box. The next day we had to hire another moving company to finish the job. I was just on the phone with the company because was transferred to them when I put in a request for movers to give me estimates. The woman, I was speaking with hung up on me when I told her about this situation.... that alone explains how horrible this company is. If I could give this company, no stars I would, but you have to give some so I gave it one.

Special touch is always on time,courtesy and professional, very reasonable. I recommend them on a…read moredaily basis.

Team did a great job! I reserved 6 guys for six hours and they did it in 4. Didn't mind paying for…read morethe extra hours to make sure they got it all done. I had an 8x10 and a 10x20 storage unit that had to get loaded into three PODS. They were on time and very courteous. A lot was riding on them showing up as the PODS were only going to be on site for 1 day and I was flying out the next day.

Dan possesses exemplary customer service skills and embodies integrity, dignity, and humility. I…read morehighly recommend his commercial moving services. Robert Steven White Jr. Owner\Operator LCTS LLC 2612 Dogwood Ave. STE H12

We have used Mover Dan three times and there is a reason! They are terrific! Today's move featured…read morethe delightful Antonio and Isaiah and it couldn't have gone more smoothly. Dan will take care of you in every instance. Thanks to Dan, Sheila and the team for helping our family over the years!

OMG! What can I say, they were so professional and did an amazing job! Daniel was amazing along…read morewith his crew. The office was on point if not available they call right back.. thank you for making my stressful move so much better.

Very disappointing experience. I issued payment in good faith based on the address provided on…read moretheir W‑9, and when it was discovered the address was incorrect (on their end), I reissued the check via overnight delivery. It was ultimately delivered and cleared. Despite this, the company charged my personal credit card multiple times without authorization while they were unavailable to accept the properly issued payment. This happened even while there was ongoing communication with their finance leadership. I've reported the charges, but there has been no meaningful response or resolution. Between providing incorrect information, failing to receive payment, and making unauthorized charges, this raises serious concerns. Proceed with caution.

You won't find a more professional, reliable, responsible and reasonably priced moving crew than…read moreElite Delivery run by Chris. Simply exceptional service! How can they help you? *household furniture moving-they wrap the furniture and take care not to damage *purchasing furniture from a store? They'll pick it up and deliver to you. My personal experience was a purchase of two swivel leather chairs from Home Goods. I purchased the furniture, and they picked the chairs up for me and delivered to the exact spot requested in my home. *they assisted a young female family friend needing help moving to a new apartment. They are my go to moving helpers!!

I can't say enough about Christopher and his crew. Not only was he the most economical of all the…read morequotes I received recently for a full house move, but he was also so responsive and professional before things even got started. He and his crew took excellent care of my furnishings and moved from one house to another and what has to be record time! I was so pleased with their work and I would highly highly recommend them to anyone looking to move. I don't think you will find a more professional and trustworthy mover in the city. Thank you for a good job well done!

They were prompt, knowledgeable, polite and quick. They were hired to move a washer/dryer from one…read moreapartment to another Everything went well. I used the unit the next day and it leaked. Called them, stated the problem and they agreed to come out the next day. Well these promises went on for three days until they finally stated they were too busy to come back. I than hired an appliance repair company who found the problem to be that the drain line was installed to deep and was fixed in ten minutes. I can't believe Ken and Marc were too busy for a ten minute fix. If they hadn't lead me wrong for three days I would have felt differently.

Ken and Marc were reliable, affordable, and did quality work. I will use them again and highly…read morerecommend them for anyone moving or needing light labor.

If I could have give 0 stars, I would have. I have used two men and a truck 3 times. The first…read moretwo times they were awesome. The lead guy and his helper on the first time were the best. The 2nd time was equally as good, however, when I moved this last time into my home, they sent 2 trucks and 4 guys. The one that I had requested, which I had the first time was not available that day so they sent 4 others out. The one lead guy did not stay on top of the others and they just did what they wanted. They were slow, careless and I ended up with damaged furniture, damaged doorways into my NEW house and not one did they have the curtesy to let me know. They put things in one room that I asked them to and ended up just piling things on top of other things to the point where I can't get to anything without moving everything out. They put the remainder of the stuff in the garage and it looks like a trash heap in both my one bedroom and the garage. It took them almost 8 hours to move me. I did have 3 storage units, however, it only took 2 hours to move into the biggest one and about 1 1/2 hours to move into the 2nd one. I moved myself into the 3rd one. That was with only 2 guys per unit. This time, it took over 4 hours to move out of the units. That is insane. I am sorry to say that I would not recommend to anyone if you value your possessions and your time and money.

We hired 2 Men & A Truck to move a small hot tub. They assured us that they had the necessary…read moreequipment to move the tub up 18 wide stairs, through our house, and onto our deck. We had taken photos of the tub before hand and after. Three sides of our hot tub were damaged. This 1-star review is not about the damage. This review is a result of their lack of professionalism in handling the claim. We paid them EXTRA for what they deemed "insurance" to cover damages, but then refused to use that coverage to cover the damages they caused. I was told by Dalton Duran that they would send someone to our home to look at the damage and then settle with us. But continuous attemps to reach him resulted in being ghosted. We are filing a claim in civil court as a result. Just a word to the wise. Always get pictures before and after and be prepared for the worst. They aren't professional enough to handle the mistakes they makes. I'll never use them again. You shouldn't, either.