So far, I have purchased four trailers here Great selection…read moreof inventory Very quick and simple warranty process for one of the trailers that I purchased they made it very easy for me I recommend this place any chance I get for anyone that's looking for Trailer or service Pictured is one of the enclosed trailers I purchased as well as having E track installed Ask for George or Dalton

I was in the market for my first trailer ever and I had no idea what I was doing. Caden was super…read morecool and suggested an appropriately small and easy to handle trailer for a newbie. I have a crossover, too, so it had to be sized right. It's perfect. Caden didn't try to sell me something I didn't need and I ended up with what I think was the cheapest trailer on the lot. No hard sell. That's integrity. I was somewhat of a pain in the arse because 1) I didn't have a pin for my hitch, and they happened to be out of the smaller one I needed, and 2) I had the wrong size ball on my hitch. So I had to leave the lot twice to go to a nearby auto parts store to get the right pieces. Caden and the guy who does set-up on the lot (regrettably, I forget his name) provided stellar customer service, even though the latter was expecting a new baby any second at the time I was there. I had a great experience at The Trailer Zone. 10/10. Would recommend.

Absolutely terrible experience. The customer service was unprofessional and dismissive from the…read morestart. What should have been a simple process turned into a headache because nobody seemed willing to actually help or explain anything. They refused to accept my payment method without offering any kind of solution. Instead of working with me, it felt like they just didn't want to deal with it at all. On top of that, the communication was horrible. I wasn't getting straight answers, and at one point the employee just started speaking in another language mid-conversation, which made the whole situation even more frustrating and uncomfortable. Overall, this place seriously needs to do better with customer service, communication, and basic professionalism. Definitely not the experience I expected.

Jose and staff were great. They have a new clean yard and…read moremy truck was ready to go on arrival. Plus a fair price made it worth while. I will definitely use that location again.

The people I dealt with were the best. They had exactly what we wanted, a tow dolly to tow my…read moredaughter's car, it worked great!

If I could not give this place a star, I would! I am absolutely LIVID with this location! My…read morecontract was to drop off the tow dolly at 2pm. I clarified with the employee yesterday if they were open until 2pm and he said yes. I showed up about 1pm and the place was closed. I called the number and it forwarded me to representatives, not onsite. The first representative confirmed that due to Easter Sunday the place closed at 1pm! That infuriated me considering 1:) it's Easter Sunday and 2:) I confirmed with the guy, not once, but twice of them being open to drop off anytime before 2pm!!! As I was waiting for the representative to get a manager on the phone, the call was transferred to another representative, which forced me to have to re-explain the situation! The 2nd representative tried to assist me to drop off at an alternate location or to leave the dolly outside the gate. The representative could not confirm for me that if I left the dolly there that I would be released of any liability if it got stolen outside the gate. What customer in their right mind would leave it if they would still be held accountable for an equipment worth a couple of hundreds of dollars. At this point, I'm already furious by being in this situation and to add to it, had been on the phone for about, if not over 40 minutes just to wait and see if they can get a manager on the phone, only for them to tell me that all the managers aren't in on Sundays! Now inconvenienced to have to come back to the location the following day to return, and have to take some time off in the morning from work because I have to be at work at 8am and of course they aren't open until 8am. ABSOLUTELY AN ANGRY CUSTOMER!!!!!!

Since I cannot respond directly to the "business owner's" reply to my previous post, I will respond…read morewith a new post here. First, yes, I was your tenant. My RV was stored under my wife's name. Next, NEVER did your staff endure obscene language from me. There were times when I was rude, BUT ONLY WHEN you and your staff were rude to me first. I'm your customer I expected better from you. On the day when you ABSOLUTELY told me to drive through a partially opened gate, I had to stop myself, several times, from responding in kind toward your rudeness to me. In the end, it was YOU WHO DROVE ME AWAY AFTER NEARLY TWO YEARS OF SATISFACTORY SERVICE. You are an intolerable young lady. PS - I noticed your troll Lyn S (or was it you directly?) left a GLOWING review ONE DAY after my original post. How convenient.

One of the worst storage units I have ever used. In the time I was there they raised their rent…read morethree times. I started out paying 112 and then a year later it went up to 132 and then a few months after that it went up to about 147. And they won't tell you they are raising the rent they secretly do it. I confronted them about it the first time and was met with your address isn't correct, so I made sure to correct that. However, they had my email and my phone number which never changed. They wouldn't send me a notice when the rent increased but if you were a day late with your payment you got a phone call AND an email. The lady that patrolled, I believe she was the manager, wasn't very friendly either. I would seriously avoid!

The move into storage was easy and went fantastic. The office was super helpful…read more They answered all my questions

Called at 7am to confirm hours of the enclosed units and was put on hold for 45 minutes after being…read moretold there was one customer ahead of me. I needed the information more urgently than that so I was able to drive down to the office and ask that question... in person... while still on hold. While not a SINGLE member of the staff was answering the phones. So when the Assistant Manager spoke to me the first time saying "there is one customer ahead of you" she knew full well they had no intention of picking up the phone again and were absolutely fine wasting my time. She lied directly to my face when confronted with this information. Wildly rude and unprofessional. Clearly once they have your money they do not give a damn about respecting you or your time. We will be moving our business elsewhere.

I had no complaints at first, but I've had stuff stolen out of my unit multiple times until I put…read morean additional lock on (one that StaxUp didn't provide). Now I'm finding out it's an issue across the entire complex, and other tenants have had rodent issues as well! The price for our unit has ballooned up to $359.00 a month as well. Leaving after this month.

The person that helped us was a nice guy and the price was good when we moved in. BUT. It's been 2…read moreyears now and this year, our unit and the whole area near us got broken into. Thankfully, from what I could tell nothing was stolen. They soon added keypad locks to the doors which was good. We are moving out now because the price has raised multiple times in the last year and I found somewhere better prices and better amenities. Also saw reviews about rats. Thankfully we didn't have that problem but today when cleaning out our unit, another one a couple doors down was left open and had tons of droppings!!! Beware

I rented a truck and drove hit, 13 miles, round trip and they charged me $73.50 for gas. Never ever…read morehave I experienced this. Now, that I am ranting. This place wouldn't even take cash.

This is my second u haul place to day and let me say it is night and day. The previous on in Perris…read morevalley was horrible. Its was a tow company and uhaul the guy was horrible never agian. This location was awesome. The guy helping us was great he literally had like 4 customers at once and not one had to wait long. Tony was awesome did a great job.

Great service. Definitely my go-to spot from now on. Next time i need a skip loader, here's the…read morespot to go to when in the area

There customer service has really taken a step in reverse. Ive been a repeated customer over the…read moreyears because they had great attitude and customer service. Id drive past 2 other rental yards to give them my business because of it. Today it felt like I was bothering the salesmen or wasting his time. He didn't even go over how to operate the piece of equipment or any safety rules . Just said here you go. His explanation was the lawyers tide there hands when it came to helping the customer. In my opinion they have lost that helpful home town service that wept me coming back over the years.

I requested a moving quote through Yelp and heard back from several companies, but Spartan…read moreimmediately stood out because they were the most communicative from the start. Since I live alone, it was important to hire a company I could truly rely on. The owner, Christie, offered to come to my home to provide an accurate quote, which I really appreciated. Their pricing was very fair. On moving day, the crew arrived right on time and had no issue making an additional stop at my storage unit. They were friendly, extremely hardworking, and incredibly fast. They also took extra care while loading and unloading, making sure my furniture and belongings were protected and handled properly. Even with a long day that included a three-hour drive to a rural location, they arrived on schedule and maintained their energy the entire time. Everything arrived intact and was unloaded exactly as requested. I was very pleased with Spartan's service and I would absolutely use them again.

Monica says to Rachel, "I gave you one job." - "Friends"…read more Actually, my move involved multiple jobs but arguably one of the most important ones Spartan failed at. Initial communication was very promising. They had a solid price (I obtained multiple quotes), could do it on the day I needed it (which was evolving because of escrow close) and stated they had their "A-Team" available for my move. We ended up booking them for a March move which involved moving a townhome plus a 3 - 4 bedroom sized storage unit (10x20 efficiently packed)! Originally they seemed to understand the requirements as they brought two trucks but one truck was a 20 footer which turned out to be a tad too small. We ended up making multiple trips in our car to offset. Team was on time and did a solid job with the first part of the move. So far so good. But, I think they realized after taking lunch they were a bit behind and so when they arrived at the house started double timing, not always efficiently. To be fair, taking apart the Murphy bed at the new house cost some time but we needed the space for one of the king beds. Boxes we told them to place in garage but we had to tell them to leave spaces to walk in between. First attempt was just placing all the boxes together like a storage unit. Upstairs, we noticed some scratches all the floor when I had mentioned all through the process starting with bidding that we had wooden floors and please have experience at keeping the floors undamaged. They put the furniture together, helped out with trash pickup and I gave each mover $80 tip. That was a solid tip for an all day, three location move. But it might have been too much. From the beginning the master king bed just felt "off". Lopsided almost. We thought it was the mattress, and that we had to rotate and move the mattress. Nope. The bed wasn't re-assembled correctly. The slats were not properly reinforced in the center and the wood bent, buckled, and finally snapped. See photos. So I waited on this review, until we opened all the boxes, and I am glad I did as our bed crashed. In the end, cannot recommend this local outfit. My national mover that brought me back to S Cal did a far more professional job, even these Murrieta movers said "Wow, those guys stacked your stuff so well in the storage unit". I wish I had used them again for this move. Not recommended.