very happy to say that Mark's service today was top notch and I highly recommend a call to him for…read moreany computer assistance. thanks Mark and Alex his able assistant.

These guys are awesome. Super helpful, quick to respond, and they actually know what they're doing…read more They made a stressful tech issue way easier to deal with. Definitely my go-to from now on.

There have been nothing but issues with implementation and migration of tenants. They do not…read morecommunicate.

I recently had these guys do a remote session to fix some problems on my computer. The problems…read morewere fixed correctly, and reasonably quickly. We had a minor problem when the technician started closing my browser windows. Fortunately, I knew how to restore them. I will use these guys again when I need computer support.

Do not come here for any sort of custom PC repair I went there to get a diagnostic for my build as…read moreit was not working properly it was $75 for the diagnostic. They notified me four days later that it was a problem with the motherboard. Even though the CPU debugging light was on. They try having me pay $600 for them to repair the motherboard. Not even replace it. they were going to actually mess with the motherboard. And the math wasn't really making sense. My motherboard is just under $230. I did not proceed with them with my build and when I got my build back, it was missing screws throughout. I'll recommend before proceeding with them with repairs if you still have warranty under any of your components, go through the manufacturer use your warranty To get the component replaced

All I can say is WOW! Went here to upgrade my MacBook Pro. I bought it in 2012 and it was running…read morelike a dinosaur. Everything would take forever to load and I was thinking of getting a new one. Took it here to get it serviced and with their recommendations I added a TB of memory, changed out the HDD for an SSD , and upgraded the RAM. Saved myself a solid $1300 . These guys know what they're doing and they are super professional. Highly recommend.

Dmitriy has all of the technical skill and know how of some of the best in the IT Industry. In…read moreaddition, he has genuine "people skills," to boot! Through 'Yelp' my request for a quote on repairing my laptop was promptly responded to by Phoenix Technology Support. When asked to clarify what the initial service visit covered he gave straight uncomplicated, direct answers. Not only was the initial problem resolved, Dimitriy gave advice should I wish to change my old hard-drive. I opted for a new Solid State Hard-drive which was installed, up & running in minutes. I'm looking forward to an extended IT relationship with this company. BTW, his prices are extremely competitive and fairly priced based upon time involved. And, he does make "house calls." Thanks! Cloret South Boston

From the owner: Don't stress over the hassles of taking your home computer to a repair shop, leave your computer…read moreright where it is and let us come directly to you! The best place for help with your connected technology. Basically, we can install, repair or teach almost any technology that you own. We make your electronic life easier with friendly, reliable, easy-to-understand support in your home. Let us take care of all of your computer repair and tech service needs! Thanks for letting us serve you! We also provide comprehensive technology solutions for 1-20 employee small businesses, along with those working at a home office full or part-time.

I needed a couple of parts for my son's gaming pc. I called them and they recommended what i needed…read morebased on the cpu I had. I put the parts on last night and got the pc up and running. They were professional and knowledgeable and took the time to show me how the parts go in.

When my girlfriends gaming PC broke I didn't know why or what to do. I showed up to FM with no…read moreappointment at 5:30PM and they ran tests immediately. They explained the problem in detail and provided my options and a quote. Not only was the price super fair for the labor and new parts but they had it done THAT day. The shop closes at 6 but they worked after hours to return it to me by 7:30. They were super communicative over the phone and honestly I wouldn't trust my hardware with anyone else. The two gentlemen have been in the business together for 30 years and are very knowledgeable of their craft. Definitely try these guys out for any repairs. You won't regret it. I'm happy knowing that if I ever have any future issues with my hardware that I'm in good hands and covered right around the corner.

Best experience in a computer place ever. From the moment we walked in Sean knew what we needed…read moreeven though we didn't. I would highly recommend Refresh Computers for all your computer needs.

Stopped by for some quick advise today... Sean was professional and helpful. Everyone o have been…read morehelped by here this year has been great. I bought a rebuilt computer here and it works great.... If you need help, this is your place...

Beware of this place if you are looking to not get scammed by un-announced service charges, almost…read morescam level pushing for a monthly service, and terrible attitudes. I came in with a Keyboard that had recently had milk spilled on it. Although it was considered resistant to liquid, it started acting up. I opened the thing to see the extent of the damage but found that I was out of my element when I saw just how far deep it had seeped. So I took it here for their Free diagnosis which was advertised on their website, where it stated that a diagnostic is free and then I would be contacted and talked about what needed to be done and how much it would cost. I set up an appointment for diagnostic only and would turn in my keyboard with all the necessary pieces such as screws I took out for them. Then I would be told to wait 3-5 buisness days to get a call, which I found to be pretty long for a simple keyboard inspection but didn't mind. I was contacted the next day, and although the Keyboard to them started working just fine. I assume that the liquid resistance feature of the keyboard worked and just needed a day to dry cause I was told there was nothing wrong with it. From there I thought it was a simple case of picking it up, however I was then told that the technician did a cleaning of debris and that I would be charged $49.99 plus tax for a service I didn't ask for nor was asked about. Although angry I decided to just go and pay and pick it up thinking that at least it was gonna be clean. What I found was that my keyboard did not in fact look as though it was touched at all and in fact looked in worse condition than when I brought it in. Screws looked rushed to be drilled in that they look out of place, if they were in it at all as some they said were "broken" or "bent" even though they gave them back and I was able to put them back in myself with no issue. The cable that would be plugged in for it was hanging out of the keyboard effectively rendering it's no bending feature useless, and the dial for volume was loose and would get caught on itself due to the plastic piece underneath never being fasten down by the same screws they said were broken (which I also put in myself). Little to say, I was very clearly upset however had already paid since it was the only way to even see my keyboard. I demanded my money back since from the way it looked, I basically payed $50 for someone to quickly and badly screw the thing together again and plug it in and see it work. As I was arguing this point, the staff all had scoffs and smirks that was very rude. I was basically being gaslit into believing that it worked because of the cleaning despite the call I had saying that it was working before they cleaned it. Either way, I would like to be informed BEFORE any work is done to know how much I would be paying. Something that again, is advertised on their website in the first place. Ontop of this, being told that instead of paying $50 I could pay for a monthly service of $21 a month where I wouldn't be able to cancel said deal until after 30 days is shady af. I'm glad I chose to pay with cash instead of giving any of them my card information or else things might've been a lot worse. Never coming here again, you're better off buying whatever you're going to pay to get fixed here instead.

This is the worst service I've ever gotten from a company…read more On August 11, I brought in an iPod Touch with a cracked screen and asked if they could repair it. They said yes but they needed to order the part. I came back a couple days later when the part was in and dropped off my phone. They said the repairs are usually done by the end of the day but they'd call me to let me know. About a week later, no word from them. So I called and they said that the screen broke when they tried to replace it. They said it was a "defective" screen so they needed to order another one. They also said then that the only guy who knows how to repair iPods doesn't work on Mondays and Tuesdays, so I wouldn't be able to get it until August 24. That was a red flag. Why is only one person able to work on it? And why didn't they tell me from the beginning? Well, August 24 came and went. No word from them. Then another week goes by with no word. And then another week goes by with no word. On September 9, I came into the store and asked what's going on with my iPod. Someone said that the guy who knows how to repair iPods got Covid and has been out for the last 8 days. But he was cleared to come in tomorrow and fix it. Obviously, the company has no control over him getting Covid. But they can notify me that there will be a delay. They could also have more than one person who knows how to do that job. They could have even sent it to another Asurion store to get it done. But they did none of those things. But I gave them one last chance. September 10 came and went. They're closed on Sundays and the guy doesn't work on Mondays and Tuesdays, so I waited for a call on September 14. None came. Nothing the next day or the next. Today, on September 19, 39 days after I came in for a repair, I gave up. Still having heard nothing, I came into the store and said I wanted my iPod back. I would take it somewhere else. They gave it back and offered no explanation or apology. When I picked up the iPod, it had a new screen on it, but it's not fitted properly, so the touch screen doesn't work. It seems that they just don't know how to fix it but didn't want to tell me. I am curious how long they would've gone without notifying me if I hadn't given up and come in to get it. I will never use this business again. The service is terrible, the communication is terrible, and I have no faith in their ability to actually fix something.