We had a. n appointment scheduled between 10-12 today for an estimate on a roof replacement. As it neared 12, I called the secretary back to get info. As they knew, we have a tenant who has a day off today and needed to go out and my husband needed to leave for work 12:30. She reached out to the tech 3x. At 12:15 I heard from him insisting he is on time. He arrived by 12:25. He was far from on time. My husband took him quickly into the tenant's empty attic to show a concern. In the interim he left me 3 color charts, which were quite similar. He went up on one side of the duplex w a ladder. We offered water, soda..... . It is a cooler day. When he came down I showed him quickly two gray colors. All he said was when you get your estimate there will be a figure from Cambridge and a figure for the color you choose of IKO. I asked him to explain this and said we are on a tight budget with me being downsized 6 years ago and pushed into early retirement. He focused on one book with an adhesive under the shingle. I asked, is that how the shingle is held down? HE YELLED AT ME saying I said shingles are nailed down. Being polite and having worked 40 years with professional NYC attorneys I bit it. I asked him bear with me because I I am nervous with a Sloan Kettering Consult next week. He yelled at me I AM NOT INTERESTED IN YOUR PERSONAL PROBLEMS. He had some looks to give my son, who was leaving from lunch from our home that wasn't even addressing him. He entered short on patience walking across our lawn both ways. He never went to the back of the house nor did he measure anything. He was unprofessional, rude, obnoxious, waste of our time and I told him he was rude to me and he defied me arguing. I put his books on the table near him. He left them. Penyak, if you want your books come get them. I left 3 messages with the secretary that if the owner or manager wasn't going to call us today, that I was going to post the story. He should be fired. read more

My experience with Penyak recently was horrible.i had a estimate on my roof and tried to set up an appointment to do the job.i called a number of times and was constantly told they would let the schedule manager know and get back to me.this went on for almost 3 weeks.i gave up and got someone else immediately. read more

I had a roof put on by Penyak roofers 6 years ago. 3 weeks ago a wind storm came through Carteret. I lost a few shingles by the Chimney. I thought for sure I would have an issue with the repair but I pulled out my paperwork and I realized I had a 10 year warranty. When I called I figured they would say their not responsible for an act of god. Well I was greeted by a very nice professional woman on the phone.She had someone at my house in 1 day. They didn't just do a patch job, they remove many shingles and did a wonderful job. Thank You for standing by your warranty and for the quick fix. Laura Peticca Carteret, NJ read more

I'm writing for my mom who is 88 years old. Penyak did an excellent job on her roof. Amazing customer service. My mom said they did a great job explaining everything. And worked swiftly. My mom Dorothy Paradiso highly recommends Penyak roofing read more

i highly recommend the Joe Penyak roofing company. i ve had multiple contractors try to repair/ replace my roof on my commercial building with no success. My tenants would call me after a reasonably hard rain and complain , and rightly so, above the inevitable roof leak. It wasn't until I called Joe Penyak did I feel assured the roof leak woukd finally end. I remember asking Joe " do you guarantee that I will not have any more roof leaks?". Without hesitation Joe said " Yes I guarantee it"! For the last 3 years both my tenant and especially me couldnt be more pleased! sincerely JM read more

They did a first Street job from the time I made contact. They called back after my initial message within a day, sent an estimator out soon after calling and to scheduled the job in a very reasonable amount of time given the weather and the current pandemic, about two weeks. On the day the job was done, they arrived at 7 AM and proceeded to lay down protective tarps and immediately got to work finishing in about four hours (small house, 3 bedroom ranch). The roofing crew was huge, nine people, and they work feverishly and constantly doing all the needed jobs. By the time the roof was done the area had been completely cleared of debris and put in their dumpster truck to haul away. I even witnessed one worker coming through bushes on the border with my neighbor making sure he got everything that may have blown into the shrubs. The price was reasonable: $7200 for the job on a simple 975 square foot ranch house. They also offered a discount for cash which I waived. I was deeply concerned about hiring a roofer, but they came highly recommended and certainly lived up to the reputation they have built among my friends and Metuchen. read more

Short review: DO NOT USE THIS COMPANY! SAVE YOURSELF THE HASSLE AND USE ANYONE ELSE!!!!! THEY DON'T EVEN DESERVE THE 1 STAR I'M FORCED TO GIVE THEM. Long review: Terrible customer service! We had our roof done years ago and it has recently starting leaking terribly. When we called them to come look at it, it took MONTHS for someone to actually come out to our house. They didn't go on the roof and decided it was our chimney while standing in the driveway. When we called a chimney company, they went on the roof and told us the chimney was fine, but showed us where they felt the flashing was not done correctly. When we tried to get Penyak back, they again would not send anyone to come on our roof and just sent a worker to "fix" the flashing. After this, the leaking became so bad that water was pouring into our attic which then resulted in holes in our family room ceiling with enough water dripping in to ruin the sound bar on our TV. When we AGAIN called them back, Mr Penyak himself was supposed to come take a look.... That was in February.... We're still waiting. He decided (from his couch across town I suppose) that it was not the flashing but the chimney.... How he can make that determination without actually setting foot on our roof is baffling to me. He said his guys would come wrap our chimney in plastic (I guess to prove a point).... They were supposed to come on a Friday...shockingly didn't show up. When we again called to complain they randomly showed up the next day without warning. They wrapped the chimney (along with half the flashing) and miraculously it seems to no longer leak. Now, again without ever being at our house, we're told we need a mason. We called another roofing company who sent someone who physically went on the roof and he too said the flashing is not done correctly and are charging us thousands to fix Penyaks mistake. So unless you want to go through the hassle of hiring lawyers and finding other companies to do the job correctly, save yourself the trouble and use ANYONE else. I've never heard of a roofing company that refuses to actually go on your roof... read more

We recently had new roof installed by Penyak. Their price was competitive and they finished the job in one day! Super efficient and professional and comes with amazing warranty. They answered all my questions and concerns and gave honest implementation plan without any surprises. Super highly recommend for any roof job. read more

Horrible service and the staff have limited info. Once the initial deposit was given, The scheduling for actual work was supposed to be on the holiday weekend so we changed our plans and reserved parking. But no one turn up and on Monday morning workers come line up as we rush to office. They took 7 hours and had to tell 3 times to clean the yard properly. These people just did the roof. Then someone else came a week later removed the gutters, installed rake boards. No one came for next few days to install new gutters. So many follow ups and the office says they will call back and no one calls back. For chimney cap, two times two different people came and finally decided we don't need to replace cap only the metal around it. They added aluminum on rake and fascia which was not even asked. we are still trying to explain to them as they completely messed up. Me and my husband even went to the office and explained everything. It has been a horrible experience. read more

Great workmanship at an honest price. Replaced roof in Metuchen home in 1998 and Edison home in 2013. Stand by their work and are Honest and Professional. read more

Penyak completed installing a new roof on my house in a very prompt and professional manner. From the first phone call I made to writing this review, I have been very satisfied with doing business with Penyak Roofing. Thank you for a job well-done! read more

After pricing out new roof and gutters with four different well known roofers in NJ, Penyak was my choice for several reasons. Their response time was quick, the office ladies always helpful, and their pricing fantastic. The shingles and dumpster arrived and they completed my roof the next day. It looks great. They were professional and quick. I would highly recommend them. read more

DON'T DO IT!!!! This is the shabbiest run business I've encountered in quite a while. They took a deposit of $2600 from my 81 yr old father on June 3rd. They delivered shingles a few days later, where they sat and sat and sat. After 14 emails and 12 phone calls from my father, and MULTIPLE screaming phone calls from me, the roof was done today....a mere 67 days later! The workmen were good, it appears to be a job well done. But NO professionalism or integrity. GO ELSEWHERE! read more

On February 29, 2016 I entered into a contract with Penyak Roofing to replace my roof, during this time the workers damaged my Gutters and Wrappers along with my Air Conditioner & Parts. An employee at the time Chris came out and observed the damage and he agreed the company was at fault and i could get a quote for damage. The total coat for all of the repairs was $1,264.70. On June 15, 2016 & September 14, 2016 i sent out certified letters to a Robert Smith at Penyak Roofing (who claimed to be the owner of the company.) I paid for the Labor & Parts on my Air Conditioner ($619.70) to which i still not have been re-imbursed. Two (2) years later on Septenber 5, 2018 Penyak roofing sent over Cavallari Gutters to replace my damaged gutters, this company put on the wrong size gutters to which i forward a letter to Robert explaining this. After numerous texts and e-mails over the past two (years) On January 23, 2020 Joseph Penyak texted"E-mail me i would like to know. i will correct issue. "Don't understand y this is going on this long." he don't understand he is the OWNER!!!!!. i sent him another certified letter on February 21, 2020 and I have not heard any response from him. This company and the owner are bunch of CLOWNS!!!! I have just filed a complaint with Consumer affairs and if this so called owner has any respect for his customers he will have someone come out and fix my problem or re-imburse me my money. I will not let him or his company get away with it. My next steps are court and to the newspapers and TV. STAY AWAY FROM THIS COMPANY THIS HAS BEEN A FOUR (4) YEAR NIGHTMARE. John Prudente 35 Steele Avenue Somerville, New Jersey 08876 908-229-8247 I rate this business as a MINUS TWENTY (20) read more

The service was prompt however it left me feeling totally manipulated. I called for service because last year a contractor siliconed part of my roof due to cracks and told me I may need a new roof. This company sent out an estimator. I told him of the other contractor's statement. He inspected the house roof and said there were cracks in the shingles and the vent pipes and flashing are in need of replacement. No new roof is needed yet. An estimate was sent to me which stated the vent replacement and mentioned cracked shingles on the front. I signed it and emailed it in That afternoon, a roofing guy showed up and worked on the vent replacement. Replacement of cracked shingles was a question mark. I could not see other shingles replaced. A second roof guy from the company came over and stated that the original section of siliconed shingles was not touched ( in back) nor were other shingles replaced (in front). I waited two weeks, never received s call that an appointment was cancelled, and ended up calling in myself for a new appointment where I was first in line for the day. This time I was told there was no reason to replace the cracked shingles. They were stuck on to the first layer and were ok for a little while longer. So my original intent of calling them was not serviced. The estimate said only front roof for cracked shingles. And cracked shingles replacement was later crossed off the list by the company. I will not be having them back. Communication is not good. Service was not complete and/or conflicting ideas in what needs to be done was present. read more