I went in with little knowledge about changing and setting up my checking account and investments…read morebut was seated in an office rather quickly. Mr Michael Johnson helped me not only set up the account but explained how all of it worked, how I can get the best out of it, and answered all other questions honestly. His service something I see rarely and I felt treated with nothing but respect.

Outstanding Credit Union - Staff & Services... they truly care about each & every customer! Great…read moreRates on loans & accounts. They continue to improve service with strong growth in both new branches & growing number of members.

I was looking into different banking options for a better interest. I found an account with a clips…read morebank which offered up to 2% interest with a certain balance and with a certain number of transactions a month. I was able to open an account online, enable to get checks and a debit card in the mail. They made it very easy to open accounts, a customer service representative reached out to me to help make sure I had everything I needed. It was really easy and streamlined. I've gone into the bank itself a few times and have found it helpful it's very kind individuals. It's been a good banking experience.

Tommy Thomas is a terrible person. Once your loan is sold off to another bank he will tell you that…read moreyou can still contact him about the loan, but you can't because he will ignore any email you send him. How do I know he ignores them? He ended up including me on an email chain for an entirely different customer that shared a first name with me and then when I called him out on it and accused him of abandoning me and ignoring my emails for help from a week ago he proceeded to ignore me again once he realized he had messed up. All Eclipse does is sell your loan to someone else so why even get approved through them if this is how they treat you when your loan is sold off?

Do not use any tax refund service that offers refund advances from Republic Bank. It is a total…read morewaste of time and fees for the tax service. I was denied twice. I have NEVER been denied before. Reading online that a lot of people are being denied by Republic this year.

This location is where I go for my office, so I'm there 2 times a week. Within 6 months, I've…read moregotten to know the group of tellers who are just fantastic! Jackson is in charge of getting sweets for customer appreciation each Friday. Jill remembered what I got my parents for Christmas (tickets to a show) and asked if they had enjoyed it! The others are just as great.. Our office will be moving in the Spring, but I will continue to come to this Shelbyville Road location because of the friendly staff. All my deposits for the dozen accounts I work with are handled quickly and correctly. I've seen them interact with other business folks and am thoroughly impressed with the group. It makes running a boring errand fun! So, if you are thinking of banking local, open up an account at this branch of Republic Bank!

FSB is a great bank and wonderful place to work! They care about people and the local communities…read morethat they serve.

Excellent customer service!!!! Hollye was amazing. Knowledgeable, helpful, and went out of her…read moreway for us.

This is the easiest bank I've ever used. Any questions I have? They have answers. I'm having a bad…read moreday? They're smiling lil sunshine stars. Night deposits are super convenient, there are about a million atms all over the city, they notarize stuff for me no problem, have me tips on home loans and budgeting. I don't know what more I could expect from a bank. Thanks y'all!

Worst branch ever. Three weeks ago I sat in the drive thru and was not greeted by anyone for ten…read moreminutes. Called the republic customer service line who called the branch and let them know someone was waiting...more than seven minutes passed before she finally shows. I made my cash deposit and she never even said a WORD once it was made. Just threw the receipt in the tube and walked away. Last week tried to close account but had to make cash deposit to bring total to 0.00 because unexpected auto withdrawal was posted. Teller told me I had to wait 24 hours before she closed and guaranteed that I did not need to return to close account and that she sent herself email to do it following day. Ha. I'm back at the branch a week later because she failed to do her job. And now she's arguing with me from another teller location. Ridiculously unprofessional. I've never had issues with other branches but unfortunately this was nearest my new home. Avoid at all costs.

Whole searching for recommendations for a construction loan for our new house... Peoples Bank was…read morerecommended quite a few times to us. We met with Jeannie to ask our questions and see if this was going to be the bank for us. She was extremely helpful and knowledgeable. She answered all of our questions with ease. After we got our ducks in a row, we came back to do our application. It was seamless. Shortly after, we closed. The whole process was so easy! I would definitely recommend coming here!

Best for credit unions if you are in the market. I love the online platform and ease of use. ​read more

Navy FCU is a credit union serving all branches of the Armed Forces, plus veterans and their…read morefamilies. Since I've never served in the military, my qualification is my father was a World War Two veteran. One advantage to belonging to Navy FCU is their customer service is open 24/7. Additionally, since they have very few branches across the U. S., most transactions can be done on line or via the telephone with customer service. Additionally, Navy FCU has ATM agreements with many other credit unions which allows you to access your accounts locally. I've not had any experience with loans from Navy, but I can tell you in general their savings rates are among some of the highest in the country. Navy has several savings specials throughout the year that are outstanding when compared to local institutions. Once I became an established member, the customer service via telephone has been outstanding. If you live in the Louisville area, the closest brick and mortar branch is in Radcliff KY, right outside one of the Fort Knox gates. I have visited this particular branch twice. Both times the business I needed to conduct was handled quickly and efficiently. So far I am extremely happy Navy FCU. One final note: Qualifying and establishing your account with Navy can be lengthy and requires several documents. Their security protocols can be difficult to establish, but this should give you peace of mind once established.

I am very impressed with the customer service at this location. One hot and sunny day I had the…read moremisfortune of having to take a long walk from Paul's Fruit Market further down Taylorsville Road to get home. If you are familiar with the area, you will know there are no good places to stop along the way. When I reached the bank, the first business really to stop in to rest and cool off, an employee came up to me and asked if I needed anything. I asked for water and without even asking me if I was a customer he provided me a bottle. It turns out I am not a customer and am happy with my current bank but I am happy to leave a positive review for Republic Bank based on this impressive customer service experience and, if necessary, I would look into turning to them in the future.

Republic bank steals the bank through CD investment accounts. I had invested 10,000 or more I went…read moreto check on it and they said "it is gone". They are located in Louisville, KY.