Solid bank located off Bardstown road shortly after entering the city of Mount Washington…read more I have an elderly relative who does not drive anymore who pays some bills through this bank so once a month I make the 10 min trip since i live close to Mount Washington and drop off there bills and checks for them. I usually always use the drive thru and the workers are always very nice and work with a quickness. No real complaints from me. They always deliver the services I need. They do have shorter hours and close early on a Saturday ( noon) but for a smaller bank in a smaller community I understand that.

This is a nice bank that does good business here in Mount Washington. It has been a staple out here…read morefor many years and it is very clean and nice on the inside and outside. They take care of their customers and they are very friendly and courteous

From the owner: Founded in 1870, WesBanco, Inc. is a multi-state, bank holding company. We are a diversified and…read morewell-balanced financial services company, with a community bank at its core. We've built a national reputation as a safe, sound and profitable bank holding company while we have maintained our community bank orientation. We merge technology with people to support our commitment to personal customer service. WesBanco's banking subsidiary WesBanco Bank, Inc., operates branches and offices in eight states. In addition, WesBanco operates a century old trust business, an insurance agency, WesBanco Insurance Services, Inc., and a full-service broker/dealer, WesBanco Securities, Inc. At WesBanco what matters most to you, matters most to us.

Mike is so great and helpful. everyone there is very friendly most off them remember you ny name …read more I think that is great to be greeted by your name. it's in a convenient location. and I like the fact that they are open until 5 pm I hope Mike never leaves there. Don't know what I would do with out him.

If you've been the one PNC Bank it probably been all of them this is the one up in the Mount…read moreWashington. Right on the corner next to the McDonald's it has nice people that give you money there comes out of your bank account of course and that's about it the good thing about this places they have ATM on the outside but they have one on the inside also just in case. I have no complaints really don't have a lot to say I've always done banking with them and everybody there is nice

They answered all my questions about my account I never have any issues with L &N they are always…read morevery nice.

Always helpful and reliable. I wouldn't have my credit Union account anywhere else. Have had them…read moresince the early 1980's.

There's a nice bank that I have gone into a few different occasions my mom has an account up here…read more And they've always been super friendly super nice and everybody's always been very helpful with all my banking expensive it's definitely worth checking out

Wish I could give them a zero star review. Absolute worse bank I have ever dealt with. These people…read moreare crooks and will steal your money from you. I recently had fraudulent transactions on my account and immediately reported it. Covering my transactions fifthird left the fraudulent charge pending on my account for server Al days causing me to receive a total of $296 in overdraft fees. Fifthird only reversed $74 of this fees in the provisional credit. I again immediately called the dispute team and reported that this was not correct. They then did a "courtesy reversal" in the amount of $111 and told me that I would receive the remaining $111 once the dispute was finalized. They LIED. The case finalized Feb. 4th and I was told that all overdraft fees had been reversed and that the remaining $111 would not be refunded. This is the way that you lose business. Keeping you customers in the dark and lying to them over and over again. I knew something wasn't right when the charge was never removed and overdraft after overdraft hit the account. I immediately stopped using the account all together to wait out the claim and see the outcome of it all. So glad I went with my gut instinct or they probably would have gotten me for much more.

This particular office of Chase Bank is like an upgraded ATM with two live bankers. Here they have…read morelet go of the teller role, which makes this old cashier nervous. But Alejandra reassured me that several of the other locations do have tellers - so I am thinking of this location as an ATM+. As Alejandra - one of the personal bankers - walked by me, I quickly shouted my question: "Is there any way I can get a new account without a picture ID?" Alejandra was just about as sweet and engaging as you can be when the answer is simply, "No". "How else can somebody send me money? I have lost my wallet and don't have any of my ID's or any cash!" There followed a maybe three-minute, very helpful brainstorming session between Alejandra and me and the young guy who she had come out of the office to help - who turned out to be another employee, Alston, on an off day. It was Alston who came up with the idea of using the Apple Pay on my phone. I think that is going to somehow play a role in solving my dilemma. Alston and Alejandra were both great at customer service and also very good problem-solvers. I would be delighted to have either of them as my cashier or my personal banker.

Holding deposits no call back from managers as promised . They need window tellers for handicapped…read morepeople .