The best bank in Louisville! Family owned with great service!…read more We have had nothing but a good experience with Home loans and construction loans.

I love this bank. I have been banking with King Southern Bank for 2 years and they have the best…read morecustomer service I have ever encountered in a bank. I would suggest this bank to every person I know and do for that matter.

This credit union has really thought through the Covid-19 requirements while insuring safety for…read moretheir employees. When you park to go inside for service there are reminder signs at an easily noticeable height that remind you not to forget to wear a face mask. There is one door designated for entry to the branch. Once you step through that door you will be greeted by an employee sitting on the opposite side of a plastic table who will instruct you to pull your facemask down under your chin and look up at the security camera mounted in the corner overhead. After following that procedure you will be asked to use a pump of hand sanitizer and proceed into the bank for your business. When leaving the bank you will be asked to exit from a different set of doors. I'm quite okay to take these extra steps to insure everyone's safety while taking care of Credit Union business.

I applied for a mortgage online with Commonwealth Credit Union. I received a Mortgage pre-approval…read morefrom loan officer James Williams. My wife and I found a house we liked and put in an offer that was accepted. The purchase and sales agreement required us to lock in financing within 5 days of the date of the contract. I provided the Purchase and Sales agreement to Mr. Williams, who then requested more financial documentation to process the loan. I provided the requested documentation and reached out to Mr. Williams again for status of the loan and next steps. Mr. Williams then informed me that because of my wife's bankruptcy in 2018 (due to chronic illness) that all the paperwork would need to be resubmitted in my name alone and the process would need to start over. By this time, it was 10 days after the sales and purchase agreement was signed, and the sellers would not wait any longer and put the house back on the market. Not only are my wife and I out $425 dollars for a home inspection, but because the home was for sale by an owner who did not want to pay realtor commissions on the sale, we paid the realtor $1000 out of our own pocket for her help. Jaynel Christensen (VP of Lending at Commonwealth Credit Union) has admitted to the mistake of not catching the bankruptcy at the initial application stage and offered to compensate us for the home inspection but not what we paid the realtor, and suggested we ask for that money back from her. I explained that I was uncomfortable with that, because our realtor had worked for the money in good faith, and the payment to her was not part of any contract that she didn't fulfill. The misconduct was on part of Commonwealth Credit Union, not our realtor. I told Ms. Christensen that I would not accept a partial reimbursement and that they still owe my wife and I $1425.

Great customer services nice every time I go to the credit union they are so polite and always…read morethere to help when there is anything that you need or want to ask always curious and I have been with Centra credit union for about 24plus years and like it when the clerk knows you by your name and always has nice smile and tries there bet to help you with anything that you need help with and if they can't figure it out they get you the help find you someone that can assist you with transactions

There are hundreds of banks in the surrounding areas that would probably all be capable of securing…read moreyour hard earned money and even give you a little bit back in interest. Pretty much it's going to come down to a convenient location, friendly staff and and that little bit of extra that draws you in. At the beginning of 2017 I left my old bank which was a few miles away from my house and that I had been at for 12 years, to come to Park Community. I will say that this branch isn't the most convenient bank for where I live. For the extra little travel time it is for sure worth the 15 minute drive to become a Shepherdsville Park Community member. The staff at the Shepherdsville Park Community Credit Union is more welcoming than any bank I've ever been to. Coming into the bank you will not find a speck of dirt anywhere. A very warm and comfortable atmosphere greats you coming through the foyer. It's nice to be greeted by your name as soon as you walk through the door. There is rarely a long line due to the knowledgeable tellers. They are able to process your transactions quickly and accurately, all while projecting a positive, friendly and energetic attitude. They are quick with a "happy birthday" on your special day and just might have something for you! That little extra that they give you. Most days something is happening. They're is always coffee and some sort of snack set out for members. Around any holiday you can count on the staff to be dressed for the occasion and have extra treats available for you. If there is a problem they are quick to solve it. If you are looking for the best bank around, this is your place!!!

horrible service. how do they stay in business? waited 30 minutes on hold, then they alleged…read morethey couldn't hear me.

Great bank! we have been with Republic Bank for about 10 years now and have never had a problem!read more

Really like the republic bank branch here, and I went to several others before deciding to use…read morethem. Not 100% perfect but close enough. Most are really friendly and they have whatever products you may need. Good location.

How can you beat a 1.49% interest rate?! I almost fell over when I saw how little I paid to obtain…read morea car loan. The application process began online and I only had to answer a few questions by phone to be included on the loan with my husband. It was approved quickly - and like that, the car was mine! The LG&E credit union enrollment was available to me because my Dad is a retiree and and sat on the board for several years. Keeping an account open has been an easy process, even though we actually use our primary bank for most all other payments. If you have a connection to take advantage of using this credit union I encourage you to do so.

Great company credit union! I love that it's only open to employees and their family members! All…read moreof the staff go above and beyond any time we need hemp with anything.

Deven and his team are fantastic. We had our mortgage refinanced a few years ago and I have never…read morehad a better experience. Dealing with house finance issues is always a stressful ordeal. Deven made the process fast and simple. Instead of pushing us into one product or another, he took the time to find out what we were trying to accomplish by refinancing our home. He walked us through each step of the process and told us what we could expect along the way. Just like anything else, we had a few issues pop up that could have derailed the whole thing. Deven was patient and keep the process going until we were ready to sign the documents. If we ever need to refinance again or buy property, we will be sure to use Deven.

Brandt consistently reminds me why, while doing business with friends can sometimes be tricky,…read moreother times it's absolutely fantastic. Working with him has been one of those great experiences. He's always just a quick text or phone call away whenever I have questions or run into a problem, and every single time he offers solid, thoughtful solutions that give me peace of mind. What sets Brandt apart is not just his professional expertise, but also his genuine care for people. He takes the time to explain options clearly, makes sure we understand our coverage, and helps us choose what's truly best for our family. That kind of attention and reliability is hard to find. I can honestly say I would recommend Brandt Davis Insurance to anyone, anytime. Whether you're shopping for coverage, need help with claims, or just want an insurance agent you can trust, Brandt is the person to call. I'm not only thankful for my friendship with Brandt, but also for the way he has guided my family through all of our insurance needs. His combination of professionalism, accessibility, and personal care is unmatched. If I could rate higher than 10/10, I would--I recommend 10/10!