Last year I opened a checking account with LCNB National Bank and was offered a complementary year…read moreof safe deposit box service. I was also offered complementary starter checks I believe. I never order checks as I have no use for them and never write them. In the past 12 years I may have written 2 checks total. I made the initial deposits into the account and when I went to check my accounts I was shocked to find out the account was closed, over drafted, and I had been charged for checks which were worthless because the accounts were closed. This all happened within a span of maybe 7 days. I contacted several employees of the bank who all had the attitude that I would pay and they could not careless about the problems. I even managed at one point to contact the "vice president" of the bank who also had the attitude that they could victimize me and there would be no consequences because they were a bank and I was just a lowly customer who had $50 in his checking account which they effectively stole. Today 1 year later my money has not been returned and I am receiving demand letters from the bank for the safe deposit box that was also closed a year ago. I returned the keys to the branch and the institution informed me the box had been closed because the accounts were closed. She openly laughed at me during the conversation and took great joy in the misery that she was calling me and laughed even harder when I informed her that I would be taking legal action against the bank. I would appreciate government intervention in this matter not only to rectify my situation but also to begin an audit on this institutions business practice to investigate if this type of treatment is common practice institution wide as this does not benefit consumers best interest and is excepable of financial institutions.

I left the Fifth3rd after Being with him all my life. I had several bad experiences with 5th 3rd…read moreand decided to move to my husband's bank which is Chase.. I've been with him now for 5 years and had nothing but good experience. This location is very convenient for me it's right across from my doctor's appointment and close to the grocery store in the in the interstate.. Everybody's always been very courteous And efficient.. It's a small bank bank which is not a bad thing bad thing. I've never had to wait more A minute or 2 to get weighted on.. I also like that they have bird feeders sometimes I come on days they're closed or after hours when I can sit in the drive-through it threw and take pictures of the birds. I'm a bird nerd.

This branch has always taken very good care of me. I would say of all of the chase bank locations,…read morethis one has caused me the least amount of stress. I get that it is a backhanded compliment... But you still get five stars from me.

Very rare customer experience, they truly care about their customers! They're always very helpful…read moreand personal! Would highly recommended anyone to bank here

I've always had great service from a friendly staff. The facility is also kept clean and well up on…read moreboth the out and inside. The hours of this location are a little difficult to work around your schedule when you have a typical 9 to 5 job but I still come to this location since it is nice and the closest to where I reside.

Used to be a part of WPCU but the lines seemed to be growing and their service wasn't keeping up…read more When I switched to Day Air I was relieved when the lines were short and their service was awesome. They even have a play area my son could play at while I took care of my finances. Don't be fooled by these huge credit unions out there. They are no different than banks. Stick with smaller credit unions that provide quality service and support the community.

My mother passed away unexpectly and I wanted to keep her car and kept making her payments as to…read morekeep everything current until her life insurance came so I could pay off her loan. In June I made the payment early and went in and took her death notice and talked to a associate and explained I needed the pay off as to arrange a date to bring cashiers check in and pay for car. They gave me a pay off date and amount. I left there thinking all was good and woke up the next more to a man repossing the car!!! I was in shock and explained it must be a mistake and asked him to allow me to call them before he took the car. I did and this incredible nasty man gets on the phone with and says I must allow them to take the car and whoever I talked to was mistaken. I explained I was there day before and had a written pay off and the car was actually in probate so the title would be put in my name. He said I had 15 days to get a letter of authority from probate court and pay off the loan or they would sell it at public auction!! It added insult to injury after losing my mom and was still in shock. I thought I had done the right thing by keeping payments current and letting them no I wanted to pay off the loan and even arrange the date. They were ugly and nasty and made a already awful situation in my life even worse. If the payments had been behind, Then I could had understood this but being I was there in good faith the day before? I called my lawyer and he expeditied the letter of authority through probate when he found out they took the car. They sent me a certified letter and gave me the pay off and added 400 dollars for the repo charge? I go down with cashier check in hand and my letter of authority and then tried to say I owed 20.00 bucks more? I could not believe this? Then they release the lean and I drive to Huber Heights to collect my car and the repo guy told me when he took car tehre would no charge on there end for holding the car and find out they want 200 in cash only? When driving home I start to notice a strange noise? I discovered after taking my car to my repair guy that the noise was my tire and I had just months ago had all brand new tires put on the car. He said one tire had a huge dropping bald spot? When I asked what caused that, He said he had only seen this in repo situations where they drug the car off of trailer. So now, I have to replace the tire. My advice to anyone is avoid Day Air Credit Union as there not professional and there behavior was at best shady.

It's a really good Bank really helped me out before I get paid with cash advances and I would…read morerecommend it to anyone with my friends and family

Been with PNC 8 years ,went in for a signature loan,they told me my payments would be the same. Got…read moremy first bill and it was 62 dollars a mnth more than the lady told us it would be ,we went over this for a hour because Im disabled . They lied just to get the loan done & now Ill have to move out of my place because the people there are very dishonest ,make sure you have it in writing the amount they quote . I have always made payments 2 weeks or more early for 8 years....Very dishonest banking

I love this bank especially the Middletown office. They couldn't be more helpful or kind! I would…read moredefinitely recommend this bank. I've been banking with them 47 years! They have always worked with me and they are wonderful

Engaged with an iffy site and ended up the next morning waking to a call from the First Financial…read morefraud department. It was determined the best thing to do was void the card used and go to the closest branch for a replacement. I did (815 S. Breiel Boulevard branch) told them what happened expecting some attitude or Tsk-tsks and got, 'We'd be glad to help you'. They did; like another branch in town that helped with my mom's account a while back. Beware of First Financial Bank-- they'll spoil you.