Jason is kind, honest, prompt, and has *GREAT* prices. He truly helped my family out of a bind…read moretoday when my Suburban went off an embankment and needed to be winched out. I cannot recommend him highly enough!!!

From the owner: Our business specializes in roadside assistance. We strive to make your experience pleasant with…read morereliable and friendly service!

Absolutely seamless service! Both from Jose whom set the tow up, and Jose who fetched our tractor…read morefor us! Very professional, courteous and took care of our new tractor and got it home safe for us. Would recommend them in an instant! And will use them again in the future if ever we need it!

Very prompt--showed up in within the half-hour they said it would take them, on a rainy day when…read morethe other co's I had called just never showed. The Manzueta driver arrived in a well-maintained flat-bed and drove me and my ailing car many miles home. It takes skill to drive a big clangy tow truck gracefully on the highway -- which he did, and was also a super pleasant person to talk with after a long, frustrating day. If you need a tow truck in their area, I would certainly recommend them highly!

This place is down the street from my house, so I came here to see if they had any availability for…read morea car inspection. I went inside, saw a man having a conversation with someone in the backroom. Didn't acknowledge me, okay cool. Maybe he's not the person I need to talk to. Then a lady comes out, the one the man was having a conversation with, sits down at the computer and also didn't acknowledge me and continues to have a conversation with the man still. As if I am not standing at the window. It's giving micro aggression and racist. I am trying to be a new customer to a location that is down the street from my house and no one gives me the time of day? Very unprofessional.

Made an appointment online to have a set of TIMBREN SES ( suspension enhancement system) installed…read moreon the front of my Jeep. Scott called and we talked about what these are. I brought them to the shop the day of install and they went on no issues. This was the first time I used their courtesy ride from the shop after drop off. Mike, the driver, was a pleasant courteous driver. Once again, I can't say enough, I had gotten an estimate to have these installed at a plow install shop. I was quoted 3 times what the Auto clinic charged. If you need repairs Scott and his crew are honest hard working people you can trust with your vehicle.

It rain horribly and our car got stuck. Called AAA and they sent EB transportation. They came…read morefaster than it took to make the call to AAA. AAA said it would take 2.5 hrs, but EBT came in 15 mins. The guy was nice and got our car out. No hassle, no rudeness just quick service and pleasant to deal with... AAA on the other hand was a totally a different situation ( completely incompetent).

Very UNSAFE company. These people almost hit me in a residential neighborhood. When I honked at the…read moredriver, I was accosted with 'fuck you' and the truck WITH someone's car ON IT sped away. I called the company to report the incident and was greeted with the same kind of disrespect and told that I MUST have been in the wrong. So sir. I was not in the wrong. Do not do business with these nasty people who really do care about your car, your neighborhood or your neighbors. Thank you. Cynthia D.

Matthew helped me out when I was in big trouble. I was trying to replace a motor mount and ended up…read morewith a cross threaded bolt. If you have never been in this situation it's pretty bad. You can't move or even tow your car to take it somewhere to get fixed because the motor is supported on one side by only a floor jack. Matthew inspected the threads and said they were fine they just needed to be cleaned up, arranged for me to acquire a tap to clean the threads, and then helped me reassemble things correctly with the new mount. The car now drives nicely and the motor feels solidly mounted.

Had a cat catastrophic failure on my RV rear axle search yelp by Mathews phone number gave him a…read morecall. He came right out with the truck fully loaded very friendly very knowledgeable. Had to find unique parts in the area new right where to go took care of my problem very friendly Very affordable. He's actually a really great guy. I am going to use him in the future for maintenance on my RV absolutely recommend him for any repairs that you need also has a top notch crew that came out at 1 o'clock in the morning to help him finish and clear my situation. Use him. Never regret it!

Precision auto is the place to get any of your car needs, they fixed fixed my car after a major…read more acciden and it came out even better it was before ! the owner is such a great person always on top of everything making sure the customer is always happy ! I highly recommend this place.

From the owner: At Precision Motors Inc, we provide a carefully curated selection of quality pre-owned vehicles,…read morebacked by a commitment to reliability, transparency, and exceptional service. Our team offers tailored financing solutions for all credit profiles, including ITIN and passport approvals, making the buying process smooth and accessible. With a full in-house service facility, we ensure every vehicle meets high standards and continue to support our customers with professional maintenance, repairs, and warranty services. Proudly serving Worcester and surrounding areas — we also speak Portuguese

Just had a tow from Joes booked through my roadside assistance company. Driver was super friendly…read moreand helpful. I wasn't with my car and figured everything was set after speaking to him but he went the extra mile to send me a pic of my car at the repair shop after he dropped it off. Really nice to have such kind and thoughtful service.

A belated but pertinent and VERY positive review, and shout out, to Joe's Auto & (more…read morespecifically) Towing, to both the woman who answered my emergency call and to Andrew, the fella who saved the day, and evening, for me. On 11/7/20, I played 18 up at Butter Brook Golf Course in Carlisle. After finishing, I spent a few minutes talking to my Lexington-bound before he hit the road. It was near sunset at that point. As I walked toward my car a departing female employee walking toward hers asked if I owned the white 1998 Volvo up ahead. At that point, there were only three other cars in the lot--hers, another, and my Volvo. I nodded, and she said, "You're tire exploded!" I'm, like, huh? But, as I get nearer to my car, there it is--a flat right front tire. "Yeah," she added. "It just popped! We all heard it." Knowing I had a fully-inflated spare in the trunk, I told her I'd be on the road in less than five minutes. By the time she pulls out, I'm the only one left in the lot. I instantly discover that the single-socket 12" long lug nut wrench supplied by Volvo was ridiculously ineffective and despite heroic efforts I couldn't budge one wheel stud. Not. One. I had no leverage. I tried so hard I bent the damn wrench handle! So then I'm thinking, because I DO live in Dorchester and I DON'T know ANYONE in the Carlisle area, I'm...dead in the water. I make two quick phone calls to the nearest auto repair places, one has no tow truck, the other cannot help--no driver that day. I expand my search and dial up Joe's. A very pleasant and busy but patient woman answers and advises that their one tow person has "like ten calls going right now." I provide my phone #, my location and add that all I need is a one-minute pit stop: loosen five lug nuts. The woman says, "I'll see what I can do." Two minutes later my cell phone rings and it's Joe's tow truck driver, Andrew, an amiable kid who listens to my quick story and decides, on the spot, while driving to his next destination, "I'll be there in ten, you're in between where I am now and my next stop." Ten minutes later, Andrew wheels into BB-GC's parking lot just as the sun begins to set. Knowing what's needed, he hops out of tow truck, grabs the pneumatic air pump, and hits the studs. Then he wheels over a portable hydraulic lift, jacks me up and leaves me to handle putting on the spare while he writes up the bill. He replaces his pump and jack, hands me the receipt, agrees that Volvo's worthless lug nut wrench might come in handy as a paperweight, accepts my $20 tip, and zips out of the lot toward his next emergency. 1. The woman could've told me, "We're too busy." And hung up. 2. Andrew could've just blown me off, and never called. Both refreshed my belief in and of "paying it forward." My Dad was a mechanic. He taught me how to do the simple repairs that keep cars on the road. Over the years, I've probably pulled off road and helped at least a dozen or so people who were stranded on roadsides, either changing their flats or giving them a jump or, at the very least, getting them to where they were going to be okay. What comes around, goes around, folks. Do the right thing. It'll come back to you, and it'll go forward. My thanks to Andrew, and the kind woman who answered my call. It is no surprise that the majority of Joe's reviews are positive. Happy Holidays!!!

***** TEN STARS ***** -…read moreMike at Andy's Auto is a godsend. - My car was in an accident, and while a local body shop completed the body work, they couldn't manage the mechanical issues. I found Andy's Auto on my own, and I am super thankful that they exist. This is your local auto shop that really knows what your car needs and can diagnose and resolve all kinds of mechanical issues. - My car wasn't shifting, and it was making weird noises. Check engine light was on, the whole deal. Mike took care of it all. While my crummy insurance company didn't help at all, Mike resolved all of my car's issues and did a heck of a job doing it. - Mike has extensive experience working on cars, especially Subarus and turbocharged vehicles. This was especially awesome to learn, given that my car is a Subaru Forester Turbocharged. Mike knew his stuff. He showed me all the things that needed attention and broke down the cost. He didn't make any repairs until I saw and authorized them. He showed me parts that were worn, explained why they needed to be replaced. He even does tires and balancing. It cost me a bit to have this work done, but Mike isn't going to screw you over. He's passionate, energetic, and truly enjoys his work. And as an added plus, he brings his awesome dog, Clifford, to work. Clifford is a Rhodesian Ridgeback and super super friendly. I am a dog-guy; I was more excited to see the dog than my car. - But yes, this is the type of place that I wholeheartedly recommend. It's the type of place that makes me grateful for a place like Yelp where I can spread the word about such an awesome mechanic. Mike is now my guy, and I'm taking my car back there when it needs it's next oil change (and timing belt replacement!). Thanks Mike!!!!

Let me start be saying that my poor Hyundai has 266 THOUSAND miles on it. Whenever it acts up,…read morewhich is to be expected, Andy's is the place I trust. Honest, realistic and fast. When my starter went during the last big snow storm I had AAA tow it to Andy's and they called me back right away with a diagnosis and very reasonable estimate. Highly recommended!

We can't say enough good things about First Priority Automotive & Towing. They've come to the…read morerescue for our Mobile Health Clinic more than once, and each time, their service has been nothing short of exceptional. Just recently--on the eve of a holiday and near closing time--they still showed up without delay to help us get back on the road. Their customer service is top-notch, their work is completed promptly, and their pricing is always fair and competitive. It's rare to find a company this dependable and committed. We're incredibly thankful for their support and highly recommend First Priority to anyone looking for quality, honest automotive or towing services.

Had a 2020 Ram 1500 starter fail while out shopping with my wife. Contacted our insurance agency…read morefor a covered tow. The truck that arrived couldn't pick up due to the traffic in the parking lot. Lyfted our way home and started calling other companies. Reached out to 1(a)st Priority and planned to have the truck picked up after business hours so there would not be an issue with traffic. The representative I spoke with said I should call back around 7:00 p.m. I tried about 20 minutes early and was connected to the company's voice mail. I called back at 7:00 pm...and 7:05... and 7:10. I was ghosted by 1(a)st priority. Can't speak to the quality of service because I never got any. If you're stranded and need help on a Sunday afternoon, don't call Last Priority.