i have been going to Dr. Lucas for years, but sadly, i will have to find another dermatologist…read more 2 weeks ago i talked to her and the medical esthetician (Mary) about creating a skin regime (now that i'm 30) for me and i left with purchasing $250 worth of serums, creams and sunscreen. after trying all of them, the sunscreen did not work for me. it was like schmearing cream cheese on my face and left me looking like a kabuki character. yesterday, i attempted to return the sunscreen (i had purchased 2 b/c they were on special) and i was not allowed to because i had not had an adverse reaction to the product. the only way you can return products is if you have a reaction to them! i am a hairstylist and i sell people professional products everyday. how would you feel if i sold you some shampoo that you didn't care for and i would not let you return it b/c your hair didn't fall out? that is absurd, especially since professional products are backed by the manufacturer. i cannot support a practice who rips off their patients. PS - the questionable sunscreen is La Roche-Posay Anthelios SPF 40. its like cream cheese!

Let's just say that I don't think I've ever left a doctor's office more stressed. Also, let's say…read morethat Dr.Roberta Lucas is a quack. Again, I'll say that their billing department is so stupid that they sent me a bill for 300 dollars since they forgot to ask my birth date which according to them makes them unable to bill my insurance. I made an appointment here to get facial acne and some warts taken care of. I left without having gotten rid of either. When I told Dr. Roberta Lucas about my acne problem she launched into a LONG rant about how pasteurized milk, unfermented soy, and sugar causes acne and "according to her theory" warts. So she told me I could not eat any sugar, dairy or unfermented soy. Before I conformed to this lifestyle changing diet I did my research. None of what she said was based on ANY credible research that I could find. So I went the place SHE told me to look for information which was Weston A. Price Foundation. The Weston A. Price Foundation is headed by a PhD nutritionist (doesn't sound bad) and a woman with a Master's degree in...English. LOLOLOLOLOLOLOLOL Wow, I thought someone who had gone through Medical school would know a little bit more about the scientific method and scrutinizing sources of information. To top it all off, when I told her I didn't want children she stared at me and told me that I might change my mind. Ah, I love me some judgment in the morning.

I've been going to Dr. Dan Perazza for many years. Originally, I saw Jose, and he was wonderful. I…read morelove seeing Dr. Dan--he's honest about what he sees, what he can do, and he is thorough and helpful. He has given me great care around facial scars, possible cosmetic procedures, and has checked me for moles and any cancerous spots. He is always friendly, and takes time for my questions. The offices are immaculate, tasteful, and the staff is pleasant and efficient.

VERY UPSET WITH PERAZA . I made an appointment at least 3 weeks in advance of the date. I received…read moretexts and emails asking me to confirm my appointment which I did. I turned up today and was told they had 'double booked my appointment' and as my credit card was not up to date they had canceled me. The receptionist said whoever took my appointment should have asked for my credit card details at time of booking. They had 3 weeks to text, email or call. I did receive a voicemail last night but it was too late to call back. I was treated like TRASH.

Even with a doctor's referral for my skin diagnosis at Dartmouth, I'm still forced to buy a…read moreconsultation? Really. Where else asks for that? This place is a scam, and I also see that other clients were charged much higher for injectables. Hard pass.

BA surgery has been amazing with Dr. Waldman. Seriously a magician with his hands in the operating…read moreroom. Highly recommend. The picture I provided is only two weeks post op so they continue to settle and look more natural over time but they already look amazing in such a short period of time!

I recently had surgery at Dartmouth Hitchcock Hospital in Lebanon. I had the most professional and…read morecaring discharge nurse. I don't know her name, I know from her accent she is Brazilian and worked at 4W. I am 77 years old and have been cared for by many good nurses, but never one that cared for me like I was a member of her family. I hope others will as lucky as I was to be discharged from the hospital by such a professional!

Great doctors, nurses, staff etc. Horrible Patient…read morerelations and care review The hospital is defaming me in my medical records in a way that will harm my healthcare for the rest of my life and they dont care. Its clear they never bothered to look into the case and just tell me the same thing over and over- your case is "resolved" Of course its not resolved and they are defaming me but they do not care. I have caught every supervisor in lies and they do not care. I figure this must be how inmates are treated when incarcerated. I cant say enough bad things about the patient relations team above the lower level workers- who are nice and just doing their job The supervisor? Atrocious

Wonderful experience with both staff and Doctor Sands. He makes one feel comfortable and has a fine…read moresense of humor, which is what I needed/

I was treated for spider veins in my leg. First, I was told that it wouldn't be covered by my…read moreinsurance. Fine. Not only could it have been covered, I found out later, but the office overcharged me by $150. They just didn't accept the insurance and didn't want to admit it because they were supposed to. Also, after paying several hundred dollars, my veins were worse.

Dr. Lucas is the utmost professional, and she really cares about her clients. I came in worried…read moreabout a past injection, and Dr. Lucas really took time with me to address my concerns without advising me to get anything else done. I was so grateful that she did not just take my money. Her course of treatment worked perfectly and I didn't spend a dime! She offers free consultations and is in this profession to really help people. Will be returning in the future!! Thanks so much :)

Somebody pointed out that they don't make enough effort for new patients to see primary care…read moredoctor. As I have just moved to the area, I have been trying to set up an appointment with primary care doctors over last 8 months (I actually want to visit a specialist that with my insurance I should be able to book without first visiting primary care doctor, but in this particular hospital they want you to have it). For a long time, they were saying they will have new opening over summer. Last time I called, the lady said she will check if there is primary care doctor available, came back 10 minutes later, and started to inquiry about all my symptoms in detail, check my history in their system (I was once in ER) and what I want to see a doctor for (fresh results indicating pancreatitis). Then she has put me on hold for another 10 minutes, and came back to tell me that unfortunately there is no primary care doctor available in the area, and she can put me on the wait list. Given that, I have an impression that this hospital has some type of DISCRIMINATING policy/strategy that SHOULD NOT BE LEGAL.

A present for the dermatology department…read more Tag: Kids practicing medicine Pros: Got an appointment super fast, clean facility, good parking Cons: Holy crap where do I start 1. They gave me a resident. Ok I understand this person is learning but this person seemed to be more concerned with getting me out of there and heading on his vacation to Europe. Kid word of advice, "If you can't keep your mind on your job when you are 27 years old because you need a vacation perhaps this is not the right job for you." Very quick patient assessment, he missed parts of my body on his scan on my skin, was too concerned about documenting his findings, fought with me about the prescription the last experienced dermatologist gave me the last time, filled it, gave me the wrong prescription, gave me no instructions, forgot to have me pay for the skin tag removals and walked out of the room 2. I went to the front desk because I knew I had to pay for the cosmetic stuff, but they said, 'No you are OK" 3. 3. The billing department called me obsessively the following Monday (I had the work done on Friday) twice a day everyday till I called them back. They called me on my cell during work while I was at a client. Sorry kids not dealing with you. Word of advice to billing, "When you F up and don't collect send the patient a bill first. If they don't pay send them to collections then have collections bug the crap out of them. However, don't try to cover you own behind by unprofessionally calling literally one hour after the fact (I left at 4 PM on Friday, they started harassing me at 9 am on Monday)" Word of advice: Have the attending come in after the fact and check everything. Dartmouth you did a crappy job I would recommend avoiding the residents.

Olivia Tasho, PA was incredibly professional and knowledgeable. I was pleased to have the option of…read morea female provider. After meeting the practice lead physician briefly, his respectful approach and interaction was much appreciated. Had I known his demeanor- I would have been in for an appointment 18 months prior, when he first began. I am sad I did not recall his name. I was fit in after being placed on a cancellation list. I appreciated that Olivia asked this physician into the room to double check an area on my face that was questionable for skin cancer. I was comfortable with their explanation and appreciated the education provided to make an informed decision to go ahead with the biopsy. The office is beautiful, clean and comfortable. Front desk staff were helpful and greeted me upon arrival. The entire experience was nothing less than positive. Free parking across the street was a real plus! I question the other review listed from 5 years ago- from a person who evaluated this practice residing in California??- that seems like quite the distance, however, I would recommend another visit with this new team of professionals who deliver exceptional patient care. Keene is fortunate to have this team of dermatology specialists and Olivia is a gem !

Did not address my concerns, gave me useless information, was against changing my medication that…read moregave me bad skin. Do not go here.

Life Screening is the best preventative medical procedure there is. When one has to ask about pain…read moreit's usually worst than preventing it. The technicians they use are certified nurses and the results are read by a 8 year licensed medical Doctor not a NP who has atleast 6 years less training. Just wish medical insurance would accept this extreme method of preventive medical treatment. I love it use it as my healthy up grade.

Went in for a DOT physical. As I am not a patient, I paid a 50% premium, which is just fine. The…read morepersonnel I was in contact with were nice. The entire procedure was complete within 1 hour, which, again, was very good. The issue arose after I got home and I carefully reviewed my medical card. There were 2 issues that were incorrect. I returned a couple weeks later to inquire. I even wrote out my inquiry, as the PA was busy. An answer was promised. That was 3 weeks ago. No contact from Keady.