Telephone number is dis-connected. This place must be out of business. Last contact was several…read moreyears ago andJeff wanted cash or check made out to him and wrote a receipt on a peice of tablet paper and did not use company name on anything.

Please note: This is all my opinion - based on thought, text messaging, voicemails, & actual verbal…read morediscussion. I am sure I am in no way fully innocent either and do not claim to be. Just wanted to prevent other potential frustrations. Request response: "...2 options...cut the pipe and use a rubber coupling or try to remove it from the wall which is the better way but would take longer" - quoted price $400 or less. 6.8: Jeff came to install. When leaving, asked if pay was cash/check, discount with cash. Price dropped $50 - he didn't have correct change, he increased charge to meet his change. Didn't have receipts on hand, wrote an artificial one on another company's paper, stating he'd drop one off that night - never dropped off, told it was going to be 'tomorrow'. 6.9: Still no receipt. "Promise"(d) to drop one off Sunday. 6.11: Jeff at our neighbors house, said "hi" while there - didn't leave a receipt for us, stated he didn't have any more, he would pick some receipts up & mail one "today." We continued to inquire about the charge as only rubber couplings were placed, not actual new piping - what the $400 quote was for - less if he did the couplings. No response. 6.12: Message resent. Response - he didn't know what we were asking. Reminded, still no receipt & questioned charges. No response. Message resent & asking if he would meet us on a pricing point. 6.13: Multiple messages sent, no response. We requested to meet at $250 - "absolutely not." We asked to meet at $300 as the more expensive option was not done, no response. Reported to the BBB, was told we needed to get it down or threatened with attorney involvement. Stated he already offered reimbursement. Explained we were never told anything about any reimbursement to date. We reminded him again that we paid cash & he stated a receipt was already sent, then was told no receipt had been sent. Inquired about the charge, with what I feel, a not so pleasant voicemail. 6.14: Requested to have all communication texted so no one could 'lie'' as accused. Again asked for clarification on job done and price. Jeff's response "open the bottom of the cabinet." Not being plumbers, we requested explanation. Continued to inquire for clarification, we resent a copy of the original receipt, still no updated receipt. Again asked what the job was, to confirm a receipt and $60 were in the mail. Jeff's response, "...all of your neighbors who I do work for on a regular basis will be surprised by the way your treating me...". We again asked what we had been - what job was done, confirm our receipt & $60 were placed in the mail. Received, what we feel, a curt response. We noted that if he couldn't confirm or follow-through, we would update the BBB as they'd requested. He stated he was unclear what we were asking. We again noted the prior. Pics were then sent by us showing him the job he'd done & the areas on the wall that would need repair (Never divulged to us). We again inquired about the job for clarification & that the rubber coupling was supposed to be the 'cheaper' option (& cash = discount). No response. 6.18: Jeff was at our neighbors home, we requested a receipt & our return of funds ($60). Jeff met with us, told us his short life story & what he did (we think based off the pictures we previously sent). I tried to explain what our thought process was for our frustration. Jeff walked away, didn't want to hear our thoughts, he "didn't care," & he'd write up our receipt & give us $50. Confused - we agreed on $60... Receipt left = interesting, in our opinion. More detailed & new total overall charge = $312.90. Why were we charged $400 on the day of completion? Paying cash = discounted rate - quoted $400 (the day of, for a job I'd come to realize wasn't done), discounted to $350 (same day, paying cash, he had no change, charge increased to $360), new receipt now shows overall charge of $312.90 - if we were originally given a discount of $50 (paying cash - we thought it'd be the same = a total discounted charge = $262.90), were reimbursed $50 = bringing our total that we physically paid to $310 - with an end "cash discount" of $2.90. At one point, lying was discussed, I have done my best not to. If you would like any proof of any of this, I have receipts, voicemails, and text messages to prove it.

If you can't get the initial contact/outreach right, I can't recommend you, because it means you…read morelack the necessary fundamentals to do a good job. In a world of phones and text messaging (which are not acceptable for conducting real business) maybe they're fine, like texting a buddy. But their form for booking appointments (which is what REAL businesses use) doesn't work properly; it allows booking times they're not open and they claim they don't get the email until 4 hours later (the truth is, they didn't CHECK their email for 4 hours, because they're too busy trying to get text messages). So either the other review is a fake, or that person happily texted these guys and got a better response. So maybe, if you like texting, you'll have success, but if you're an adult that needs to do adult business, I suggest avoiding them until they get their act together. - Fix their form schedule - Stop lying about the fact that you just don't check email timely - Prefer the FORM for scheduling (so it automatically adds to calendars and booking), not your cell phone (which does not).

Andre responded quickly to our request for service. He was patient with us as we searched for the…read morebest product to install. He can to our house on time. Did a good job. He cleaned up. His price was fair.

He's always there for us in an area where it can be hard to find an affordable handyman.read more

One guy service did work on my garage in November 2021 insulation Sheetrock and sanding he did a…read moreterrible job and I paid him in full $1300. He told me he will come back to finish the job never showed up he told me he has 20 years experience a person with 20 years of experience does not do unprofessional work I am attaching pictures of the garage he worked on extremely unprofessional job.

A few weeks back we gave up a perfect fall weather weekend in WI waiting for Nick to show up to…read morestraighten our carpet. He didn't show up on Friday when he said he would but called to say he was running behind and then said he would be leaving shortly. Even got a text saying he was in transit. Only to get a call an hour later asking if he could come tomorrow morning between 9:30 and 10. We agreed. On Saturday when he didn't show by 10 I sent him a text. He didn't respond but I figured he was doing a job. And since we were waiting, we decided to help him out by moving the furniture ourselves. In the afternoon I sent another text and a voicemail as well and never heard back. We even had to change our evening plans because we just keeping thinking he would show up. BTW giving 1 star was required. Save yourself the grief and anger and give Tony at Flooring Concepts a call at 414-202-0035. He is professional, reliable and will get the job done!

Read the review prior to mine (Amy) SAME EXPERIENCE. Nick was super friendly initially and…read morescheduled us easily. The day of service, Nick did not respond to texts until 2.5 hours AFTER he was scheduled to come. He said he was waiting to get paid, then coming. NEVER CAME. Around 5 pm he called, apologizing profusely saying the guys "took his phone in the truck" and he couldn't contact me. Practically bended over backwards to schedule us the next morning at our convenience. Fool me twice, Nick, shame on me. Zero texts or calls the entire day. Kept his phone off, in fact. DO NOT USE THIS SERVICE.

Ben's plumbing work is of excellent quality (no cut corners). There is no hidden costs, and price…read morequoting is very accurate. Ben is timely and very honest in all the work and dealings with me. Highly recommended.

After all of the rain we have received in the Oak Forest area we had issues with our sump pump…read more VINCE came to our rescue and was able to replace the pump and is going to assist us with our water issues we have surrounding our house! Forever grateful! Thank you VINCE, STEPHANIE and FLOW RITE!

Our air conditioner broke down during the hottest weekend in the summer so far! Brett showed up…read morewithin a half hour of my leaving him a message. It was fixed and up and running quickly and at an incredibly fair price. We were very thankful for this service so that we can get through these 90 degree days!

I called John to get a quote for a new water heater as mine was failing. I sent him pictures and…read morehe called to make an appointment to stop over to look at the job and give me a quote. He came over and looked at the job and left for home and promptly sent me a quote specifying all the particulars along with all the model numbers and costs. I was also working with other plumbing contractors to get quotes. John was not the cheapest of the bids nor was he the most expensive but it was hard to compare as he handles Rheem Pro series (contractor grade) as compared to big box store units. The reason I chose John was because of his friendly demeanor in explaining my options and his knowledge of not only the product he was selling but plumbing in general. He was supposed to install the unit the following afternoon after finishing another job however that job got delayed and ran over, but he did call to let me know he couldn't make it and would do it the next morning. He showed up as advertised the next morning and did the installation while I watched (I asked and he didn't mind) and he used all the latest techniques and tools in making the connections and I felt it was a quality installation without any problems or wasted time. It was also very informative talking with him throughout the process. While here he also fixed a faulty gauge on another pump for me. I would recommend John for any of your plumbing needs.

Hell no!!!! Spoke to…read morethe owner on Wed to have him come out on Friday after 3:PM said he would fit me in. Sent him pics of the faucet I wanted removed and address as per his request. Called Thursday and left 2 VM to call me. Also sent many texts...here it's 4:00PM on Friday and nothing....I should send him my bill for leaving work early to be here. Screw you!!!