Great massage! Nice place for a monthly massage. Spa was clean and staff is very friendly.read more

My husband bought a Groupon for me for a one hour deep tissue massage and a one hour facial. I…read morethought my massage therapist was very nice, however I didn't feel like I received a deep tissue massage. It was more like gentle touching, which is not what I'm looking for in a massage. It was not worth the time or money. The facial was also not worth the money. She seemed to avoid extractions, which I was in need of. At the end the woman at the front desk asked for me to leave a tip. I had already left both people very generous tips in their rooms and had even gone so far as to tell the esthetician that her tip was in the room while she was standing next to the front desk lady. I found it very rude to be asked about tipping at all but especially after making it known that I had already tipped. It comes off very low class.

This is my second time coming here, and I can honestly say I've finally found someone who truly…read morelistened to what I wanted and delivered perfectly! Thank you so much, Courtney!

Yes, as you said it was some time ago, and I appreciate the response with regard to those services…read morenot being done by people that knew what they were doing in a professional manner to charge for those special services. What's baffling is that no restitution was ever made, nor offered for any of the substandard services received at that time or since. The only stylist that I would ever allow to do my hair would be j.J and I don't know that she's the stylist still left at your salon. Otherwise, financial restitution would be the only thing that would satisfy a person who experienced services and felt as awful as I was made to feel. I was told it was only important that I was happy then, all I wanted was my hair done correctly.And I would have been, instead, I was blamed and still no restitution was made. I too am sorry that I couldn't continue to be a client of your salon.But when you don't do the right by the public you make restitution. This is, unfortunately, an epidemic within the salon community not sure. If it's only in Richmond Hill, or it's down south in general, because of the way that stylist do booth rental, rather than they're an employee of the salon, then there seems to be some kind of responsibility. And some kind of ownership that the salon has in regard to their stylus and to their clients. But that seems to be lacking, because the clients are generally linked to their stylist and not so much. The salon, it's a real shame because what that amounts to is no accountability whatsoever. A dedicated client's hairis done wrong and it is left that way, not fixed , no responsibility taken, no apologies are even made. Instea, blame was made- no restitution for it and the client is told,." Oh, sorry, but we just can't seem to make you happy, you will need to go elsewhere for services."?? It's wrong. That's still not the way to do business, no matter how much time passes.

Wax & Wane Waxing Salon is where you should be going for your waxing needs! I have been a client at…read moreWax and Wane for a few years. I suggest it to friends, or anyone who asks about waxing in Savannah. The salon is located on Bull street. It is next door to Foxy Loxy cafe. Sometimes parking can be difficult to find. So, plan to arrive early to give yourself time to find parking. Wax & Wane is in a renovated two story house. There are multiple rooms, a small lobby, sitting area, two bathrooms, and small shopping areas. It is warm and cozy inside the house. When you walk in it feels inviting. Every staff member is incredibly kind. I don't have a favorite technician. Because everyone is always so nice! The staff does their job precisely and efficiently. They are happy to answer any questions you may have. They take great care to make sure every room is clean and sanitized before and after every client. When you walk into the salon hand sanitizer is on your left as soon as you open the door. The prices at Wax & Wane are generally less expensive then at most waxing salons. Because all they do is waxing. All of their pricing is listed clearly on their user friendly website. Wax & Wane Waxing Salon is female owned. It is also a locally owned business. Two more great reasons to support this already fantastic business.

I went in today for the first time after a friend recommended this place to me a while ago. I've…read moregone to EWC and Waxing by Claudia, and this place is the best experience I've had! I felt super welcomed coming in, and I love the little shop. Carla did my underarms, and I appreciate attention to detail and friendliness! The front desk staff is also friendly, and I the interior is super clean. I'm not sure what hand sanitizer they use, but I'm even obsessed with that as well! Woman owned business and locally owned, so I can't wait to continue to patron this business. I didn't have an issue with parking, but I know that I lucked out because of the weather - plan to get there early to find parking!

This place is a Barbie dream house. You walk in and everything is pretty and pink. My aesthetician…read morewas Madison and she was great. I haven't been sugared in a while and Madison did a fantastic job. The difference between waxing and sugaring was so drastically different. Thanks for all the wonderful words of affirmation during the session Madison :)

Found this location by following through Instagram. Always was wary of doing something like this…read moreespecially as a guy but wanted to use their services to remove hair from my back and shoulders. Met Kelsey and have been hooked ever since. She is amazing and makes my visits fun and enjoyable. Takes zero time to get appointments and the services are awesome. They have so many things for ladies, but them servicing guys is a treat. Highly recommend them for your hair removal or beautification needs. Please try them out. Sugaring is much healthier for your skin than waxing.

I just got a quick and highly efficient cateye gel x done by Lisa…read more For those who prefer good communication with a quick and efficient nail appointment, super helpful with tight schedules too! She's done my nails multiple times and can range from simple sleek designs (like this one) to eccentric and Pinterest detailed sets. Experienced in the business for years as well.

I made an appointment ahead of time for kids manicure and pedicures and confirmed both of my…read moredaughters' ages, choosing this salon specifically because they advertise kid pedicure chairs. When we arrived, their ages were confirmed again, but despite that, the girls were separated and couldn't sit next to each other during the service, which was disappointing since the experience was supposed to be something special for them to do together. When it came time to pay, I was told one of the girls would be $35 and the other $65. When I asked why, I was told it was because my older daughter got gel polish. I clarified that she did not, and another staff member confirmed she hadn't. Despite that, I was told the price would still be $65 because she is "bigger." I have no issue paying more based on age if that's clearly communicated upfront, but this was not the case. When I questioned the pricing, a scene was made -- multiple employees came over, speaking to each other and to me, which made the situation uncomfortable and unnecessary. To make matters worse, less than an hour later, the polish on my oldest daughter's toes was already peeling off. Overall, the pricing felt inconsistent and poorly explained, the atmosphere became uncomfortable, and the experience did not match what was advertised or expected.

Very disappointed with this establishment. I was clearly told ahead of time that painting my four…read moreyear old's nails would be $10 for hands and $10 for toes. I confirmed this multiple times before arriving and even confirmed again in person when I walked in. Only then was I told I was "wrong" and that the price quoted was only for a polish change, which was never explained at any point. The price was suddenly raised to $25. The issue is not the cost. I was fully prepared to pay. The issue was the attitude and the dishonesty. Instead of taking responsibility for the miscommunication, the staff repeatedly insisted that I had misunderstood, spoke to each other in another language while smirking and laughing, and made the situation uncomfortable and disrespectful. That behavior alone was enough for us to leave. Mocking or insulting customers in another language is immature and unacceptable. We wasted our time and left feeling disrespected. I will not support a business that changes prices after the fact and treats customers this way. To make matters worse, the salon had an overwhelming chemical odor that caused an immediate headache within the short time we were inside. Overall, this was a very unpleasant experience and I would not recommend this establishment to anyone.

A decent spot nearby, with friendly staff. I went in for a…read moredip manicure with 4 tips needed and a classic pedicure. I didn't feel rushed though it was a Friday and they were busy. I couldn't decide which color I wanted but my tech was very patient and accommodating. I enjoyed the leg scrub which I think lasted long for a reg pedicure. I've been to places where it's like BIM BAM BOOM next, so I enjoyed that. They don't give complimentary neck massages or drinks like some places but that's ok. My nail tech Elaine was super sweet and we shared conversation here and there. She also was taking her time shaping them and looking for imperfections until she had to do another service and had someone else finish my top coat. I wished they were a little rounded more instead of flat but I love the color and noticed more once I left. It's not a big place but decent, clean and nice. My service cost me $85.

I got a giftcard for my birthday. I have never been here before and it was such a relaxing…read moreexperience. I had a giftcard for a facial and I loved every second of it. The lady who was giving my facial asked me questions about my skin type and what I wanted out of the facail. It was a very personal facial and so relaxing. You could tell they wanted you to have a full relaxing experience. The second part I got some time of botox which was fun but I woudln't do it again due to the cost of each unit. But it was overall a fun experience and I can see me coming back every year for my birthday.

I love everything about Radiant Skin in Richmond Hill. From the moment you walk in Jen and her team…read moreare ready to greet you with a smile. I have been using Nancy and Jenn Ryan for years and they have always guided me in the right direction. They ask questions to make sure whatever service or treatment they provide is the right fit for you. I can't imagine going anywhere else.

I'm so glad I was able to trust Tasha with my hair and she was so transparent and honest. I told…read moreher what I wanted and she was sweet and listened. My hair looks amazing and she gave me products to help my hair stay this way.

I've past this salon for yeeaarrs but wasn't sure if they serviced all hair types but thankfully…read moreShanetra was recommended by my usual stylist. She's been a stylist at this location for about 7 years. She was kind enough to squeeze me in last minute and serviced me quickly. She was so sweet, professional and did an excellent job with my style that included a shampoo, condition, blow out, trim, braid down and clip in extensions and curl. The style came out better than I imaged and she worked fast! I was out in about 90 minutes. The salon is clean and cozy with a country home feel. Will be going back for all my extension style and more!