They canceled on us three different times. Usually on the day of cleaning. Not reliable at all.

I requested a "move in" cleaning for my son's apartment, which was to follow after some construction including walls and floors was done on the place. The crew showed up bright and early, had no issues with the lockbox, did a professional job cleaning the flat, and left the place spotless. My son was very happy with their results, and we highly recommend them. read more

Excellent communication before, during and after appointment. I used their services for a move out deep clean. Would def use again.

Some areas not cleaned or could have been cleaned better. My place has a musty smell like dirty water was used to clean the floors and the rugs were not vacuumed. I'm having company and now I'm trying to get the odor out, embarrassing. The bath tub could have been cleaned better as well as the area around the toliet. I failed to do a walk through but they rushed out very quickly. Don't feel like this was a deep clean at all. Very disappointed. read more

We used Chicago Maid Match to clean our new apartment before moving in. They did a fantastic job! Everything was cleaned well and as promised, ensuring our home was spotless and ready for move in. The price was also very competitive--I've paid much more for lesser quality. Would absolutely use them again! read more

I really like their booking system. It's transparent and easy to use. Our cleaner Katie did an amazing job! She worked hard and was detailed. Would definitely recommend this company. read more

My first time using this company and using a cleaning service. The staff was friendly and addressed my needs promptly. Some areas were cleaned to my expectations like the appliances in the kitchen. However several areas were missed and/or not cleaned to my expectation. I priced other businesses and although this was the most expensive I still choose it with the hopes that it would meet my needs. I did however receive prompt feedback throughout and partial refund for their shortcomings. read more

Absolutely great experience. Coordinating with Steve was easy and pleasant, our cleaner Janette was top-notch. We needed help with a poorly-cleaned move-in, and the difference after Janette finished was night and day. read more

Janette was very nice, efficient and did an excellent job on my apartment. I was very pleased with the results and would definitely use her services again!!! read more

This was my first time getting my apartment cleaned at it was such a good experience! Katie took care of all my concerns and was so nice. Booking the appointment was incredibly easy, I booked my cleaning the day before online and at a really fair price. read more

AMAZING serve. Katie was kind, communicative and so efficient. The job at hand was very tough, and she over-exceeded my expectations. Steve's communication and flexibility was top-notch. So affordable and WELL worth the price. Will recommend to all of my friends and will be a repeat customer. read more

3br 2bath. Service was fine for a while, but then the cleaners would arrive further and further outside of the scheduled window...then, apparently, because they were behind schedule, they'd do a rush job and leave... Honeymoon period was great, but service was not consistent. Moving on. read more

Chicago Maid Match was easy to schedule an appointment. Had good response time. Jeanette arrived on time, was professional, paid attention to detail, and left my apartment clean and shiny. Also very impressed with the owner checking in and following up to make certain all was good! Would schedule again and highly recommended. read more

Steve was a pleasure to speak with and Ruby, our lead maid, did a wonderful job hitting every nook and cranny in our home. I am so pleased with how spotless the team made our home. This was our first time hiring a maid service and we couldn't be happier with the result. read more

Amazing service!! Very quick response times and handled with care. My home was immaculately cleaned and they didn't hesitate to take the time needed to make sure even the baseboards were dusted. I highly recommend this service. Haven't found one better in the city. Thank you guys! read more

I paid for a deep cleaning, including a $10 fee for having a dog that doesn't even shed, plus a $35 fee for the "deep" cleaning. A woman came and she took the entire time to clean the kitchen and the bathroom. Then, apparently her boss told her she was running late and needed to leave immediately. She told me that her boss was making her leave even though she wasn't done. Initially, I was to pay $195 for two rooms, while my living room, dining and bedroom were left untouched! The owner (manager?) gave me a partial refund (I paid $115), which I guess was okay, but I asked to book someone to finish the job and he told me to find another service because he wants to avoid future hassles!! I've never been more insulted. read more

Our usual cleaners were unable to come last week and we needed last minute cleaners. We found Chicago Maid Match through Yelp and from there, the process was great. Booked on a Wednesday night and they came Friday morning. Got a quick quote through Yelp, booked online through their website, got a call from the owner to chat about details, got a text the day of to let me know the cleaners were on their way, and finally, the cleaners were really friendly and did a great job cleaning our place. I highly recommend them for last minute cleaners! Excellent customer service and cleaning. read more

Had two bathrooms remodeled and pulled up my carpet and put down flooring. My bathroom contractor was good but he was very messy. Kenesha was amazing. She arrived on time and was very pleasant. She got here and went straight to work and all I had to do was direct her a few times and she cleaned my entire place. Even shared her magic furniture formula for getting everything clean and some of her other tools of the trade. My only issue was that I didn't realize she was supposed to leave at six and she stayed until seven. Had I known that I would've had her focus on the things that I couldn't do as I have a leg disability. Instead I was having her wipe off plastic plants, which I could've done. However, I was very pleased with her work and compensated her nicely and then found out that the company had also charged my credit card additionally for the extra hour. It never mentioned in their website what the parameters for the hours of service for my job were. read more

I used Chicago Maid Match for a full apartment move-out cleaning and would highly recommend their services for anyone looking for residentail cleaning. The booking process was easy and thorough, I was able to reach someone immediately to confirm my services the week of, and their staff was super helpful and polite...which honestly felt very rare and stood out these days. The price seemed fair. The cleaners did a fantastic job. Our apartment looks flawless and they even alerted us about items left behind. The cleaning crew also sent us pictures of the cleaning work since we had already left town which was very reassuring. I would absolutely use Chicago Maid Match again and recommend them to anyone I know. read more

Great and thorough deep cleaning. Very easy to work with. Very communicative. Look forward to using them next time I need a deep clean

I needed a deep clean of my apartment on short notice and was able to set this up easily with Chicago Maid Match. The cleaner did a great job and I recommend this service! read more

Cleaning service was great and management was extremely responsive to my emails making the process very seamless. Would definitely recommend and use again! read more

Booking was super easy and Kanesha did an amazing job deep cleaning and detailing my father's home. Rates were very reasonable for the quality and duration of the service. I would recommend to anyone who is interested in a home cleaning service but is overwhelmed by where to start. These guys are an easy win. read more

Very friendly and professional service! Booking was easy, communication was quick. Janette did a great job and Steve was very easy to work with. I will use this service again and recommend it! read more

We had such a great experience with Chicago Maid Match! We were looking for cleaners really last minute because our new apartment hadn't been cleaned at all. They were able to send someone over the next day for a very reasonable price. The customer service and cleaning staff were both very polite and friendly. The cleaning itself was very thorough and left my apartment spotless and smelling AMAZING. I was initially going to hire them just for this one clean but now I'm sold, I'll definitely be hiring them on a regular basis from now on :) read more

I needed a move out cleaning. Barbara and her team were super efficient, pleasant, and did a great job. Would 100% hire again.

I am impressed with their customer service, communication, and quality! If you are looking for a hassle-free scheduling experience, Chicago Maid Match is the company you want to hire. We were looking for monthly services and they made it so easy to book, understand their services, and costs. Their staff is super friendly and professional. We will definitely continue working with them. read more

My long term cleaning partner were not available for the next few weeks so I reached out to Chicago Maid Match. They were able to schedule an appointment for the same week. The scheduling process was amazing and they sent me a confirmation that the schedule was booked. The cleaning staff did an outstanding job and before charging for the service, the management reached out to me to make sure that I was satisfied with the service. The staff was efficient & friendly. I am going to be reaching out to them for my future services. read more

Finding a good/reliable cleaning company in Chicago is not easy. I used Chicago Maid Match for the first time today and was definitely impressed! Would recommend. read more

Absolutely fantastic to work with. I searched for months and couldn't find a good service. Happy to say I will never have to search again. Don't look just book! You'll be happy you did! read more

I got a deep cleaning today for my apartment and it's never been cleaner! Booked again for every 2 weeks, thanks!!

Our 4 bed 3 bath apartment utilized Chicago Maid Match for a cleaning and the experience and cleaner Kanesha was great! The company is very responsive and will communicate over text for ease of booking. The payment process was easy as well and can be done online, even tip. read more

Chicago Maid Match was great! Very communicative, friendly, and great service. Highly recommend!

Awesome service- from start to finish, everything was great! Online booking was super convenient. Steve called personally before and after the service to check in, make sure we were all set, and that we were happy with the cleaning. Barbara did a wonderful job cleaning our apartment, and really took her time to make sure it was done right. She was also very kind and personable. We were just going to do a one time clean to see if we liked it, but we will definitely book again. Thanks so much Barbara and Steve! read more

Ruby and Dani did a WONDERFUL job cleaning my home. I had struggled to keep up with cleaning for the better part of a year due to illness, but by the time they were done, you would never be able to tell! The floors and counters were pristine, and they clearly cleaned with an attention to detail. They were also very kind and courteous when communicating about what time they would arrive, and the scheduling process was straightforward. read more

Set up with the company was excellent but Barbara did a very poor cleaning job. She was ready to leave midday when I checked in but the bathrooms and floors were still quite dirty. As a move-out service, and relatively expensive, it did not accomplish what I had hoped. Although I told the company I was satisfied at the end of the day, when I looked around I found more and more problems. I have since had to redo all the cleaning myself. read more

First time using a cleaning service and everything from start to finish was professional and super easy. I called to schedule an appointment and Steve was amazing. He even called after the service was complete to make sure everything went well. Kanesha did the cleaning and she was very thorough and detailed. She identified a mold issue in our apartment that we did not even notice. read more

We had a wonderful experience from beginning to end. Great communication, flexibility, and service. We cannot say enough good things.