I was looking for a place to take my daughter and her friend that was over by my parents since we…read moreplanned to see them afterward. We live in St Charles, but my parents are in Shrewsbury. The salon was very clean, vibe was so relaxing, staff were professional and friendly. The woman who did my pedicure was amazing. The girls were very pleased with their manicures.

I had the most awful experience at this salon…read more I have been a customer since they first opened, and for years the staff was friendly, welcoming, and provided great service. I'm not a high-maintenance person and have always enjoyed my visits there for basic manicures and pedicures. Today, I went in for a simple gel polish removal. While I was quietly chatting with the nail technician about our kids and everyday life, the male manager (I believe his name is Bebe) suddenly started yelling at me. Completely out of nowhere, he told me to get out. I had noticed the atmosphere had become more hostile recently, but I never expected to be treated this way. I was shocked, embarrassed, and left in tears. I didn't fully understand everything that was being said, but I understood enough to know that it was completely inappropriate and upsetting. I left with my nails unfinished because I wasn't willing to stay while he continued yelling at both me and the technician. In all my years as a customer, I have never been treated so disrespectfully. What should have been a simple appointment turned into one of the worst customer service experiences I've ever had.

Honestly the worst full set of acrylic nails & gel polish ever. I was in a hurry to get my nails…read moredone quickly before an event and just looked up the closest place to my office and didn't have time to read reviews. Big mistake. Each nail is super thick and she kept piling on the gel polish and a clear top coat. The nails are inconsistently shaped, some are even lumpy and as you can see from the photos the sides are not smooth or fully painted. The design I chose was too difficult for her so I simplified it for her and it looked just OK. Linda got gel polish on my finger and proceeded to use a nail file to file it off, hurting me and damaging my skin. I mentioned it to her and she said "I have to use the file to get the gel polish off your finger," and did it again! Ouch! I went immediately to dinner at my boss's home, and tried hide my hands as much as possible, it was so embarrassing. I made an appointment with my regular nail salon for this weekend to have this taken off and start from scratch. I was also surprised that she started my appointment and then mid-manicure, went over and worked on another woman. She did this twice while I sat there waiting for her. I won't be back.

Worst nail salon experience I've ever had. I'm not exaggerating. 1. Getting a full set took 2…read morehours 2. My natural nail beds were bleeding and completely ground to shreds with the electric file. 3. She glued herself to my hand. 4. My nails came off one by one within 2 days of the service. I called for my money back and she told me "No you come in and I fix it for you" .... excuse me? I decided to give her a chance to correct it because what choice did I have?? I came in and she fixed the two nails plus put 2-3 more unnecessary layers of the dip on top of the existing nails making them look too thick and gaudy. Two days later the same thing happened... the nails popped off one by one. I lost my money, time and spent the holidays stressed out and embarrassed because nails kept popping off and I had to just take them off revealing my ruined nail beds underneath. I am an easygoing customer... I always give a business the benefit of the doubt... this woman should not be in business. I've never been more disrespected or scammed by a beauty professional. I'm a hairdresser and I do manis and pedis 15+years so I know what professionalism is and this place isn't even close. RUN

great relaxing environment friendly staff, i always have a great experience here, i get a pedicure…read moreand manicure usually..this is from the full set and my first design and im in love!

This salon is under new ownership and it was a much better experience than the one I had here years…read moreago! I highly recommend this nail salon. Not only did they do an exceptional job, but they are super warm and friendly and seem genuinely interested in their customers. I'm so grateful I gave Top One Nails another try and was so pleasantly surprised by the services delivered by this new team.

If I could give zero stars, I would. I went to Summer Nails and had a really disappointing…read moreexperience. I told them multiple times that I wasn't a fan of the design and wasn't happy with how it looked, but they kept going anyway. The final result was sloppy, messy, and honestly rushed looking. The lines weren't clean at all, and the design just looked thrown together. On top of that, they were extremely rough with my cuticles and actually hurt them, which shouldn't ever happen during a nail appointment. I paid $50 for nails that I didn't like and that weren't done well, and then they tried to charge me extra just for the design. It was definitely not worth the money, and I left unhappy and uncomfortable. I won't be coming back

This place took over a different salon a few months ago. So any older review is for the other…read moreplace. Tore my cuticles up, made both my friend and I bleed. French tip was sloppy and cut my nails without asking ( every other salon ive been to has asked first) . Just would not recommend

Love Revenge. I see Lisa monthly and have always been very happy. Nice staff and pleasant location…read more Lisa always listens to what I want and then does it! No pressure for services you don't want.

I see Mariah and it's really maybe once or twice a year as I only get a trim and she is so…read morefantastic!! Listens to what I request and it's so nice sitting and having some girl chat while getting your hair done with the ladies around you. Everyone is so sweet, my husband goes there as well and always leaves satisfied.

Oh P'Zazz, oh how I miss you!…read more I have never had highlights as tight and precise as the ones Laura magically weaves! Her technique is flawless! Her skill with foil is matches only by her skills with her scissors. Best hairstylist ever! Raves about P'Zazz aren't complete without praise for Jen, my favorite manicurist. She is clean and precise with a great personality. I wish I could fly to St. Louis just to get my hair done!

Worst haircut I've ever had. "Stylist" asked what I wanted, I told her just a trim across the…read moreback. She said, we'll see about that. The hair cut is uneven, choppy, and generally looks awful. Never again.

Took my 87 yr old Mom back for a post Thanksgiving shampoo/cut by Amanda and again had a great…read moreexperience. Very caring and beautiful work - many thanks!!