My car failed smog despite there being no check engine light, I made an appointment to drop it off…read morefor diagnostic, Matt took the time to listen to my explanation of why I was there and then advised me until the check engine light activated the diagnostic couldn't be done, looked at the smog slip, explained to me it was a cold starts, since I recently replaced the battery the system had to do multiple checks before from a cold start (I thought putting a few hundred miles on my car would have been adequate) and recommended that if the check engine light wasn't activated after a month to go ahead and re-test it for smog. I really appreciate it when I come across a local business that operates and communicates straightforwardly.

I want to share my appreciation for the exceptional service I recently received at Valley Smog &…read moreAuto Repair. Now that my car is 10 years old, it has started to need more major costly repairs. Yet since taking my car to the dealer for these major repairs is costly, several good friends recommended Valley Smog & Auto Repair (since they were very happy with their vehicle repairs and repair costs), so I decided to give Valley Smog & Auto Repair a try. I must say that their customer service is exceptional! The front desk associates are so very super nice and friendly, and they seem more like talking with a good close friend who knows all about auto repairs vs. often dealing with drab/ordinary auto repair front desk associates. Best of all, when I was getting a quote for my needed repair, the desk associate volunteered and asked me if I was a member of the AAA Automobile Club, and I said "Yes.", so I was able to save even more money on my needed repair. Most auto repair shops would probably never ask you if you had a AAA membership so that they could charge you even higher vehicle repair prices. Then most of all, I sincerely appreciated that they never tried to do any up-sales for my repair. They politely quoted me on the work I wanted done AND they did not include any other suggested repairs. From start to finish during my car repair, the entire team was super nice, professional, courteous, responsive, and straightforward. I strongly recommend Valley Smog & Auto Repair to anyone seeking an AWESOME car repair service at a reasonable cost. Thank you very much Valley Smog & Auto Repair! :-)

Our family of four cannot thank Certified Smog and Auto Repair enough for the outstanding service…read morethey provided during what could have been a miserable travel day. We were driving home to Phoenix from Los Angeles on a very hot day when, about two hours into our trip, our vehicle's air conditioning suddenly stopped working. With my wife and our two young children (ages 8 and 6) in the car, we knew we needed help fast. AAA directed us to Certified Smog and Auto Repair based on our location, and we're incredibly glad they did. As a AAA-certified repair facility, they took us in immediately and began diagnosing the problem right away. Even better, they completed the repair the very same day, allowing us to continue our trip without an overnight delay or major disruption to our plans. A special thank you to Santiago and Pancho for their professionalism, urgency, and commitment to getting our family back on the road as quickly as possible. Their quick work made all the difference. We also greatly appreciated that they honored our AAA membership and applied a discount to the repair. Considering this was an unexpected emergency repair while traveling, the final cost was very fair and affordable. Thanks to their excellent service, my wife and kids were able to ride the rest of the way home in complete comfort instead of enduring the desert heat. We know every repair situation is different, but based on our experience, this shop absolutely earned a 5-star review from our family. Thank you again, Santiago, Pancho, and everyone at Certified Smog and Auto Repair!

If there were 10 Stars i would a just it to 10 .I have been receiving service on our trucks for…read moreyears and what I can say for sure is that my Husband and I are still driving and still happy with every thing that they have done for us both so far and just to let you know we do not live in Indio we live in Thousand Palms CA. Another example I had my truck towed there today and was not looking forward to what I was sure was going to be a disaster but I also knew that my truck was going to be in the right place with a company that knew after a while that between Santiago & Pancho it would be finished in the best of hands and it was..And that is the main reason I had my truck towed to Certified Smog and Auto Repair. And if you read the above you will know why you will be in the best hands with the Owners Santiago & Pancho in Coachella Valley and why i recommend Certified Smog and Auto Repair

I felt very good about taking my car to Cool Runnings. Great service and value and I will…read moredefinitely be returning.

One of the best experiences i've ever had a car repair shop. Fast. GREAT pricing. Never got the…read morefeeling I was getting taken advantage of.

Always great service Friendly atmosphere…read more These are my go to mechanics Trustworthy and reliable

We have been there 3 times and always excellent service Costco give a 15% discount there when you…read morecall costco ahead to get the authorization. Honest people, honest work done!

Sergio has been doing work on my 1984 Volkswagen Van. Sergio does an exceptional job. He explains…read morewhat is wrong and what needs to be done and the options I could have a different price points with different outcomes. I really appreciate the honesty and the time that goes into getting my repair done correctly. This is my go to guy in the desert.

Sergio's Automotive is reliable and trustworthy. I took my mom's old Ford Taurus here for years…read moreand now I take my Honda CR-V here because I no longer trust the UniCats Dealer Service Dept. The staff at Sergio's are helpful and kind. I recommend Sergio's any day!

I took my 2015 BMW 328i in for an air conditioning problem and was quoted over $4,200 to replace…read morethe condenser, filter, and drier (plus Freon). After checking with other reputable repair shops, every one of them quoted the same job between $2,700 and $3,000. That's a huge difference. When I called to pick up my car and mentioned I'd found a better price, they told me their quote was "negotiable." To me, that says a lot. A reputable shop should provide a fair, honest estimate the first time--not test how much they can get away with charging. I didn't move forward with the repair, so I can't speak to the quality of their work, but the pricing approach alone was enough for me to take my business elsewhere.

RUN !! They took advantage of my dad being older and Mexican . , I couldn't pick up my c63 AMG and…read moremy dad being older picked up the car they said the turn key column was broken it was 1,000$ alone to fix they could only help with the labor and charged me the part my dad being older agreed and paid for me , keep in mind the car was in their possession when this broke . I left with a bill of almost 2,000$ + when we agreed on 900$ . They broke their liable . Also rude to my dad So if they break something in YOUR CAR YOU WILL HAVE TO PAY FOR IT !!!!!!!!!!!!!!! What business is this

The best!! Great quality prompt service. Best there is at the work needed they do it all!…read moreDon

It took me a long time to find a quality professional trusting business like these gentlemen. I…read morehad the most positive experience in my Mercedes repai, and these gentlemen went above and beyond helping me with excellent service replacing my auxiliary battery. The job was done perfect and my car runs like a dream. I have found my mechanic that I trust finally in Coachella Valley. I will not take my car anywhere else but to this shop. They are trustworthy. Honest and very knowledgeable about all German Cars if I could give them more than 5 stars I would, they are the best,

A friend recommended this place after the Toyota dealer told me I need immediate (and expensive)…read morebrake work. On my first visit, Ramiro said my brakes were in good condition and that I could get another 10,000 or so more miles on them. He didn't charge me to look at them. So I returned a year later and he confirmed it was time to replace the pads, and did quality work for a very reasonable price. It's always such a relief to find an honest mechanic!

I called the day before to make an appointment. The owner specifically told me that he does not do…read moreappointments, it's on a first come first serve basis. I get that part. I told him I would be down in the morning and he told me see you tomorrow. I get there the next day when they open and they tell me they are slammed for the next two days to bring it on Monday. He should've told me that when I was on the phone with him the day prior trying to make an appointment. Now I drove an hour and a half early this morning and have to drive an hour and a half without an alignment back home. Seriously pissed, crap communication.