Terrible. The truck I bought from these guys was f***** inside a month. The oil was so thick when…read moreyou got some on your hands and tried to flick it off nothing dripped. This was my first experience buying a vehicle off the lot. I learned what to look for......after putting several hundred dollars into this bad boy I am going to give up and buy a new motor....

I was recently in the great state of Texas (I live in east Tennessee) driving my brothers Honda…read moreAccord and a "check engine light" came on. The code came up as a fuel canister issue. I looked up the part on line and it costs $200 or more not counting labor would probably been another two or three hundred. So I took the car to Loving Honda and had them to check it out. Turns out there were some hoses stopped up and the mechanic simply cleaned them out and it was good as new. I was pleasantly surprised when I got the bill. It was at least three times lower than I was expecting. HERE'S MY POINT. We live in a society where integrity is almost a thing of the past. Most repair places would most likely have replaced the canister and charged me the full price for the job - and I wouldn't have known any different. But the guys here took care of the problem in a straight-up manner and only charged for what was actually needed, I applaud them for that! Having integrity in your business model can only bring more business and these guys have that! If I lived in east Texas this place would have all my vehicle business, and that's a fact! Kudos to everyone there!!

"I had a fantastic experience at this dealership! I meet Steven and he was friendly, knowledgeable,…read moreand went above and beyond to make sure I found the right car for my needs. He made the process as easy as possible and answered every question. I went to many different Hondas to get the best price for my money and Loving Honda was the best priced by far beating everyone out there and giving incentives. No matter where you live, they will work with you. Having my daughter's 2026 Honda Civic delivered to her was a wonderful experience that was greatly appreciated. Making a deal from the comforts of my home has made me a loyal customer and would recommend this dealership to everyone. What I got form Loving Honda: Great customer service, the best price, incentives, and no hassle!

Your should have a loan department on site.. 159.00 per hour…read moreand you have the balls to charge a shop fee of 38.00 on top of it. I had 4hr labor 200. Dollars in parts (twice the price of buying elsewhere) $1000.00 for 4 hrs work... I'm retired thats half my check for the month... Not everybody has or can afford Car Shield or an equal repair Insurance.. How do you sleep at night..? Car sales down so make up in repairs because we need our cars... Nice strategy... I will now just throw parts at my problem trial and error and will come out ahead of the game.. I will visit you for my recalls only... $38.00 garage fee is for the technician to clean his work area ... I've been informed. George Volianites

Good staff most everyone is friendly minus one or two but that's anywhere these days. Good deals…read moreon new or used vehicles

Pulled up to look into a second vehicle and before I stepped out our vehicle Russell was already…read morestanding there with a hand out in greeting. He took us around the lot and didn't miss a beat answering our questions or getting the keys for a test drive. Rolled out with a green Jeep Texas Trail model. My wife and I dress down most the time and it was nice not to treated differently because of our appearance. 10/10 would be again. In fact I'll be bringing both vehicles here for services in the future .

Was trying to get a 2016 ram truck i was doing a trade in and money down they took everything that…read morethey needed over the phone because i work offshore and a firefighter on my weak off want so aways busy working and next thing thwy would not call me back or text back left messages had peaple answer and they said they will have the owner call me to get and update on how things going for 4 days know they suck sales guy name was Washington

Had a 4:30 appt today to get a 2nd remote key for my Toyota Highlander. Also had an oil chg appt…read morefor 3:30. Upon arrival the service technician (person who checks car in) told me I had no appt at 4:30 for tec to program a key to my car. I showed him the email I had been sent. One for each service at time I was told to arrive.He informed me service dept didn't have the remote unit as they had said. So I had driven 82 miles one way for Loving Toyota to again prove to me they are a very poor service company. I stopped by Grease Monkey in Livingston got oil chg and tires rotation in 32 mins. No appt need. Loving Toyota I rate at -1

Tried to buy a new Sequoia and was told that they " could not order them". After a quick search…read morelocated one in Palestine. So, sales Now, for MONTHS of dealing with a small recall, they have knowingly installed the wrong color bumper hitch cover. And today installed the old one back on the car to have it hanging off before we even get home. Loving is giving the whole Toyota brand a sour taste. Buyers pay attention, there is a reason they are only 3.5 stars!

UPDATE HORROR! Brake Caliper Bracket Bolt come off Left front while driving!…read more CarFax don't lie, but Lufkin Ford DOES! Know the TRUTHS about Lufkin Ford First! Do not regret your $$$Thousand Dollar$$$ PURCHASE. I have Recorded and Documented Proof! Bought 2019 Honda Passport 12/2024. Driving it home, there was an incredible vibration in the front. At first, shop manager said it was the anti-lock. Finally he agreed and did admit that the car had been wrecked left front wheel. They Turned the front rotors, which were warped. And rotated the tires. None of the worked Lufkin Ford performed shows up on carfax, but when the car was wrecked, they took it to Loving Honda because the braking sensor warning light would still come on. WASTING YOUR TIME AND MONEY ON PREVIOUSLY WRECKED CARS AND NOT DISCLOSED, SHOULD NEVER HAPPEN. If you make a purchase from Lufkin Ford and you get taken for a Ride, Simply, LOOK IN THE MIRROR. TRUTHS MATTER, When God Matters Ezekiel 25:17

Not up charging customers with unnecessary diagnostic fees, or applying them towards repairs.read more

Devin White & the team at Wright GMC made my truck buying experience go so smoothly. Well mostly,…read moreto no fault of the team at Wright GMC. My truck ended up having a manufacturing issue. But Devin quickly put me in touch with Slade in the Service Department and they went above and beyond to help resolve the issue. Most of the purchasing process was handled through calls, text, and emails because I live 2 1/2 hours away. And before getting in touch with this dealership, I dealt with several "scammer dealerships". I knew the value of the truck I wanted and I knew what a fair asking price was. I didn't have to deal with any of the nonsense working with Devin and Wright GMC. And because of this I will forever recommend this dealership to everyone. And highly consider it for any future vehicle purchase.

Offered me 4 years of free oil change, I go too get my oil change done they say if I keep coming…read morefrequently they will have too take my next oil change and charge me, now why offer something and then back track their word? If my miles say it's time it's time. Don't offer something you're not willing too do. Poor service. I wouldn't trust a word they say. I travel for work so yes there's miles gonna be put on it.