"I had a fantastic experience at this dealership! I meet Steven and he was friendly, knowledgeable,…read moreand went above and beyond to make sure I found the right car for my needs. He made the process as easy as possible and answered every question. I went to many different Hondas to get the best price for my money and Loving Honda was the best priced by far beating everyone out there and giving incentives. No matter where you live, they will work with you. Having my daughter's 2026 Honda Civic delivered to her was a wonderful experience that was greatly appreciated. Making a deal from the comforts of my home has made me a loyal customer and would recommend this dealership to everyone. What I got form Loving Honda: Great customer service, the best price, incentives, and no hassle!

My wife and I were on a driving trip when our Acura had a mechanical issue. We were to far from…read moreany Acura dealerships so we stopped at Loving Honda in Lufkin Tx. The car was not drivable, and we were about two and half hour from home. The service manager, Chris Watson was very helpful. They were not able to repair the car, because they didn't have the necessary Acura parts. Chris, contacted an Acura dealership near our home for us that could do the necessary repairs. He also called 3 tow companies, and provided their information. After we chose which tow company, he contacted a tow company that would tow our car and give us a ride. Chris went above and beyond to help us, and didn't charge us.

Roberto is one of the absolute best sales guys I have ever worked with. Loving Toyota was the…read morefastest buying experience I have ever had. The whole team there is great.

Had a 4:30 appt today to get a 2nd remote key for my Toyota Highlander. Also had an oil chg appt…read morefor 3:30. Upon arrival the service technician (person who checks car in) told me I had no appt at 4:30 for tec to program a key to my car. I showed him the email I had been sent. One for each service at time I was told to arrive.He informed me service dept didn't have the remote unit as they had said. So I had driven 82 miles one way for Loving Toyota to again prove to me they are a very poor service company. I stopped by Grease Monkey in Livingston got oil chg and tires rotation in 32 mins. No appt need. Loving Toyota I rate at -1

If I could give zero stars, I would. This dealership operates like a scam--repossession after just…read moreone week of a missed payment is outrageous. When I called to resolve the issue, the manager was not only unhelpful but downright rude and tacky. Their customer service is appalling, and their policies feel designed to trap people. Do yourself a favor and avoid this place. There are far better dealerships out there that treat customers with the respect they deserve

Outstanding customer service. I was dealt with patiently and kindly, and they put a lot of effort…read moreinto explaining everything to me and providing a detailed estimate as well as excellent work. I emphatically recommend anyone looking for a mechanic to come here. Especially those who don't know much about cars - they are very honest and do not take advantage of people. As a woman, we usually have to bring a man with us to any mechanic so as not to be lied to. That's not the case here and that is so rare. I can say with confidence Family Auto is the absolute best you'll find in the Lufkin area.

A great car buying experience for wonderful Genesis cars.  I purchased remotely, but they held my…read morehand virtually every step of the way.  In particular, my salesperson, Seth, was fantastic. He was very responsive and caring.

Doug and the crew are GREAT...we have been to them twice now since we moved back to Lufkin. Worked…read moreon our 1994 Ram 350 and have done a FANTASTIC job. We highly recommend them to do your auto service and it's at a very reasonable price. Go see Doug at the front counter.

Went to ABC on Timberland and am very happy. We were told from other mechanics that it was a more…read moreserious and more costly issue. ABC said it was a blown fuse only, even though we told them when we dropped the car off that we checked the fuses and didn't think that would be it. 5 stars for honesty and getting our wiper blades working again! Plus free drop off and pick up at house and diagnostic fee applied to repairs! Shout out to manager Doug! Very nice and helpful!

We drive 2 hours to Tipton Ford to purchase a vehicle we saw on their website that met our needs…read more We were greeted with great customer service from Alfredo, Sales. He answered our concerns. Debated over veterans discount and trade in value. Douglas, Mgr., helped us resolve our concerns. We would highly recommend this dealership. In addition, Veronica, Finance, was very helpful explaining documentation we were signing. Thank you for a very nice experience. Please go to Tipton Ford for your next vehicle.

The BEST service department I have ever dealt with !!! Ronnie Coates and his service staff were…read moresuperb !!!

Thanks to Greg and his entire crew at Herrmann tire. This is our third trip to Herrmann tire with…read morean RV country coach and they gave us great great service. Thanks to Sergio and Ray for all the great maintenance and new tires. They were great to work with communicated very well and costs were very reasonable if you got an RV this is where you wanna go to get tires?.

On our recent road trip through Nacodoches, my dad's tire pressure sensor lit up, indicating that a…read moretire was low on air. We drove to the local Firestone, but the wait would have been too long. The manager at Firestone suggested we try Herman Power Tire about a quarter mile down the road. I'm glad he did, because the fine folks at Herman Power came through for us. Despite the place being busy (a good sign), the lady at the counter assured us that the wait time would be minimal. She sympathized with our haste to continue on our trip and gave our case top priority. That was kind and unexpected. The lobby was homey and comfy with several leather recliners, a couch, a TV, a large freezer stocked with complimentary ice cream bars, and a table piled high with reading materials. I considered skimming the latest issue of "Good Housekeeping" but opted instead for something lighter: "The Holy Bible." Before I could finish reading about how I should be stoned publicly for practicing the occult and necromancy (Leviticus 20:27), the technician returned with some good news. He had found the culprit: a roofing nail imbedded in the left rear tire. He checked all four tires and completed the repair in less than thirty minutes. Even better: the entire bill was just $16, including tax! I seldom leave a review after just one visit, so I contemplated returning to Nacodoches next year, hammering a roofing nail into a different tire, and seeing if the service we received on our first visit was just a fluke. I really just wanted an excuse to try the complimentary ice cream and give it a scathing one-star review for containing carrageenan. My dad rejected that idea (stick in the mud), so I'll have to assume that the staff at Herman Power Tire are always so kind, helpful, and expedient. If you need your vehicle serviced in Nacodoches, then look no further than this place!

I am writing this about 4 yrs late but here's my 2 cents. I had some van repairs done at National I…read morehave always regretted it. There was more wrong with my van after they worked on it than before I left it there. These guys are either seriously stupid or the biggest crooks in town. Please take your vehicles elsewhere for servicing.

Id like to share my terrible experience with National Automotive Service Center in nacogdoches on…read moreUniversity Drive. I urge others to be cautious and consider these actions before entrusting them with your property. Approximately two months ago, I entrusted my vehicle to the National Automotive Service Center for repairs for a sound coming from engine. I was quoted $2,743 and then gave the okay to go ahead with repairs. They were the only ones I called with availability. On 6/25/24, I observed my vehicle parked at Fuzzy's Taco Shop on North Street. I saw the mechanic I previously seen at the service center sitting at the bar, where he was drinking. Upon inspecting my vehicle I discovered vapes and opened vape packages that were not there previously and keys left inside. I confronted the mechanic, instructing him to return my vehicle to the shop, because I didn't authorize the shop to use my vehicle for these purposes. Video evidence of him stating he knew what he was doing and it was illegal. I then reported the incident to higher management (Justin) who initially claimed that the vehicle was being test-driven. I explained that this was not the case, as the vehicle was at the bar with the mechanic. Which by his facial expression, didn't seem like the first time he'd known of this. But first time he got caught by customer. The manager then admitted that he had permitted the mechanic to take my vehicle to his home for lunch. Video evidence of that. The manager advised me to return later to speak with the owner. Both the owner and manager repeatedly (on video) justified their actions by stating that it was common practice for employees to use customers vehicles to run personal errands and obtain lunch. They additionally cracked the coolant case in my vehicle and engine light is on - that was not broken or on beforehand. I did instruct them to not touch my vehicle anymore. I did not trust them and was going to speak with lawyer. (So my vehicle Is no longer under warranty with me doing so). National Automotive also added an additional $300 + fee for machine shop which I was not aware of. Stated they fired employee responsible for incident. At first they did not offer any compensation for my bill for their employees misconduct. Then today (6/28/24) upon speaking with Erin Bailey (Owner) she offered a $100 sfa student discount off my bill and that to them was a satisfactory resolution ... because if I didn't pay the $2,961 after 30 days they'd began process of owning my vehicle. I have been taken advantage of for their negligence and unprofessional behavior. All I have received was attitude from Manager and Owner while handling this. Owner stated she is more concerned with paying her employees then honorably making this right. An employee at Fuzzy's Taco Shop confirmed that the mechanic, Rick Goehry, has been seen on multiple occasions using customers vehicles to visit the bar while on duty. I paid $2,961 to National Automotive for their employee to be intoxicated while joy riding in my property (no telling how many times) while "out for a test drive." But apparently is justifiable because my car no longer makes a noise. Such poor handling from this shop and I urge everyone to not do business here.