If I could give this place a million stars, I would. I don't remember the owner's name, but he is…read morean incredibly friendly, honest gentleman. Years ago, a winter storm left our SUV windshield cracked. We called around and American Auto Glass quoted us the best price. When we went to pick it up, the total was less than he had told us! We later sold the car and moved to Seattle, but I always remembered what great service we had had. When our second car needed a new windshield, I called a few places in Seattle and out of curiosity, called this place to see if they were still open. They were, and the owner was as friendly as ever. We ended up making a trip to Wenatchee and dropped the car off. It was ready in a few hours, looked fantastic, and we were given a great price on a heated windshield. Totally worth the drive--awesome, awesome service. I cannot recommend this place enough. Honest, quality work.

Wenatchee Euro, what a Great place to buy a car! Very open communication, very up front about what…read moreyou're looking at and what you're getting. They provide complete documentation and information about the vehicles, they maintain them to a high degree, and the vehicles are very clean. We just bought a car from them, and they worked with us over the course of a week, looking at several cars. They even suggested several cars that were not ready yet, but were being prepared for sale. they worked hard to meet our needs. they even worked with us on days they were CLOSED! Me being a car guy, i have bought and sold many cars over the last 10 years, i have dealt with a large number of dealers in multiple states, and i have to say that THIS experience... was one one the BEST i have had, ever.

I was connected to a Dick's tow truck in a timely fashion. When I spoke to him on the phone, the…read moretower asked me what the problem was and as I described the issue he said it may not be necessary to tow my car! He arrived and took a look at my battery connectors, cleaned them up a bit and voila! My car started and I didn't need a tow and the cost was about half of what it would have been if I did! Thank you very much for the good, honest work!!!

After I damaged my car in an unfortunate incident at a parking lot, I got three estimates for the…read morework. Keep in mind that this is a brand-new car with a very unique paint color. Of the three quotes, Leonard Evans was the most affordable, and they provided an estimate that clearly showed, line for line, that the work they were going to do would be the same as that of the other body shops. It also helped that my husband had used them for work on his truck and was very happy with their work. To sum it up, they did a fantastic job. My car was in the shop over the weekend, and it didn't take very long. The paint match was perfect, and everything looked great--as if the incident had never happened. The price was very fair. They even went the extra mile by washing and vacuuming my car afterwards. I highly recommend them for all your bodywork needs.

I called first to ask if they had the parts I needed in stock. Assured that they did I went there…read more In the middle of the raging Omicron surge not one employee was masked. I was. The employee serving me looked up and retrieved parts. After returning home an hour away I went to install the parts. Well one was the wrong part so now I have to make another trip to return the part. Maybe an honest mistake but still a royal pain.

I needed 2 batteries. After getting jump from AAA, I was told not to shut off truck for an hour…read more Headed straight for Jerry's and they put the batteries in for me since I didn't know how and was in a hard spot. They are wonderful and will always have my business.

Our starter had gone out while we were camping well off the main highway (the 2). The road was…read morerutted, hard to find, but Patrick found us. He had a good enough jack that I was able to safely climb under the van and bang on the starter while he worked the key. After a minute or two it fired up. This was above and beyond as far as we're concerned, great service, friendly driver who was totally willing to help. I suspect he saved us in the neighborhood of $1500. Hopefully we'll never get caught in a jam like this again but if we do we'll call Dick's.

We were almost 200 miles from home and in the middle of nowhere--Dick's came through for us in a…read morebig way. I really appreciated how Rebecca stayed in contact with me while we waited for the truck, and Kenny got us all the way to our house. I am very thankful for their efforts!

Very professional and super friendly! I wasn't quite sure what was wrong with my car and they were…read morequick to look at it, give me an estimate, and keep me updated on all the work they were doing! I felt I was charged fairly and they went above and beyond on their customer service! And they came to pick up my car all the way from Manson, WA! My car feels great and I plan on returning if I ever need anything else done!

Update: After reading the reply from the individual who…read moreworks there, I stand by my review. The employee is incorrect about the incident; as the case with show, it was not a police chase or an eluding charge. It was an unmarked car who pulled into my lane directly at my motorcycle which I accelerated out of the way for and then pulled over when realizing it was an officer. The manner in which I operated the motorcycle makes zero effect on the condition as there was no crash, and I have been riding motorcycles for 27 years. Also, I built that motorcycle from the frame-up and know every inch of it in detail. It is a $30,000 motorcycle, not some beat up Suzuki owned by someone trying to pull one over on the tow company for flimsy reasons.

If I could give negative 5 stars I would. Horrible customer service. I was laughed at when I came…read moreto pay a $550 fee for having my truck towed from Lake Wenatchee to their trailer trash lot. Due to severely icy conditions in my driveway, the truck was unable to make it up the slope and was tagged next to my driveway. I'm 7 months pregnant and sick, and was stuck in my house for the past three days. I didn't see the truck was tagged because I have been home for three days taking care of myself and have already fallen multiple times on the ice this year. After seeing my truck being towed by Jaegers, my brother drove me to Cashmere to pick it up. Immediately when we walked in to pay, Jason was loudly saying how he hates people and complained about customers. I had been crying, and very upset about the fee. He asked me what was wrong with my vehicle and I said I couldn't drive it up the icy driveway. I was sick, pregnant etc. He said it was parked in the street, which it wasn't, it was parked in an icy patch next to my driveway. He scoffed and ignored my reasoning for not taking it into my driveway. After giving them most of my paycheck to pay the fee, Krissy asked Jason to take me to the lot. He responded, "I just sat down and I'm dealing with something else now." I responded with "Well I just paid $550 to get my van out, so can someone take me to it?!" He says, "oh just calm down, it's being handled." So not only did he mock my misfortune, he talked down to me as if I was being unreasonable! He was literally so lazy he couldn't get up to do his job and lead me to my vehicle. The other guy in the room was kind enough to lead me to the lot and even apologized for his coworkers "shitty attitude" saying he's going to get an earful from his boss and shifts switched to earlier times. Use ANY OTHER TOW COMPANY if you want a decent experience. Overall, it was extremely uncomfortable, unprofessional and disrespectful. FUCK YOU JASON, you deserve to get fired for being such a prick to a pregnant lady!