I purchased a new 2023 Kawasaki Vulcan voyager 1700 motorcycle from them on 2/02/2024. On…read more12/17/2025 I took the MC in for warranty repairs. It had a visible antifreeze leak between the cylinders. Also, the shift indicator on the dash was showing incorrect position of the gears and sometimes a delayed indication of what gear you were in while traveling. At times it would work find. I left the mc with them and ask to be notified when they made the repairs. On or about 12/28/2025 I called and ask for an update. I was told they had cleaned the antifreeze off the cylinders and was watching for it to return. And they hadn't test driven it yet for the shift indicator problem. On 2/17/2026 I called for an update and was told the repairs were complete, but the tech was out of town for training and wouldn't be back until the following week. He wanted to test drive the mc to make sure the repairs were fixed. I suggested that I would come up and test drive and if the repairs corrected the problem, I would bring the mc home, if not I would leave it there so the tech could follow up. I was told by the service associate Matt that he would call me right back. I received a call from M.S Lowe the other service associate that there had not been any repairs make to the mc. The tech had only done a meter readout on the shift indicator problem and confirmed with Kawasaki that the meter readings were correct. I told M.S. Lowe I would come and get the mc, I believe after TWO MONTHS it was time for me to try something different. I stopped and discussed this matter with GM Bobby Baldridge before leaving. I was hoping he would offer a positive resolution. To my surprise he showed very little interest and didn't offer to correct the problem in any fashion. My conclusion on this matter. BUYERS BEWARE; THERE IS NO INTEREST IN PROVIDING YOU WITH A CORRTION TO A PROBLEM WITH YOUR MACHINE. I BASE THIS CONCLUSION ON HOW I WAS TREATED. GOOD LUCK TO OTHER BUYERS

I was stranded 400 miles from home on a Victory with a bad rear tire. Called them right when they…read moreopened and everyone was super helpful. Got my bike in right away and got me back on the road. Truly appreciate everyone's help at the dealership.

Never replied in over a week of waiting. Go in person if you go at all. Probably a better idea to…read morenot use this app for it

From the owner: Honest reliable work done by certified mechanics. Over 70years of combined knowledge and experience…read morein all aspects automotive repair including front end work, alignment, brakes, tune up and oil changes. We are also a NAPA Auto Care Center

Employees are extremely professional and helpful with everything including saving money. Id…read morerecommend them to anyone.

Stopped here to have rattles in the running boards on my year-old truck fixed, since the dealership…read moresaid this is where the running boards came from. It turns out the boards came from somewhere else, but they took the time in the middle of their busy day to fix the problem anyway. Don't find service like that everyday! I will shop here for running boards for my next truck. David M.

The crew at Rhino Linings of Bristol is excellent and their products and services speak for…read morethemselves. We really appreciate you all! We had our GMC short bed done and it is awesome!

Love the folks at Blizzards. Just recently got my second bike from them. Exceptionally good…read morecustomer service!

Highly recommend the NEW Blizzard my side x side broke down last week when I was back home riding,…read moreI took it their and they had me fixed up the next day with great customer service and pricing, also it had been a few years since I was their and the new remodel was awsome definitely be stopping back in again

Have been dealing with them for the past 6-7 years. Friendly, honest, accommodating, and they do…read moregood work at fair prices. I don't have a lot of money, so I source my own parts a lot of the time. All the money they make from me is mostly labor. Still, they treat me well and understand my situation. Have never felt ripped off and have never been aggressively upsold additional work. It's nice to have a local business you can trust and, so long as they keep this level of service up, they'll continue to get my business.

I was needing new tires (4 of them). They had to order the ones I needed, but the tires arrived…read morethe next day. Service was excellent and staff were super-friendly. The cost was less than what I expected. They have a separate waiting area with a (clean) restroom, tv, free WiFi, and free water & coffee (they provide a Keurig with K-cups and even had decaf!). I had to come back the next day for alignment because I had to pick up my kids from school, but I explained to one of the staff that I needed to get out early enough to do so. The staff member got me out in plenty of time and scheduled me the next day for alignment (so they are willing to work around YOUR schedule when they can). They will also pick up your vehicle for free (within a certain distance) to work on it if you can't come to them. I definitely recommend them!

If I could give 0 stars...I would! Early Saturday morning I was in a car accident. J & J was called…read morefor my tow. Around 9am that same morning I called and spoke to a woman. I told her that the tow man and police officer (both were great) thought I may just need a tire to get my truck back on the road. I told the lady that on Saturday morning and I also offered to pay my tow bill. She told me she did not know for sure about the tire and she did not know what the bill was and that she would get back to me that day. I waited all day to hear from her and NOTHING. I did not call Sunday assuming they were closed. I started calling again Monday. After several calls they called me back. She told me I needed a tire and a rim but they didn't have one. I asked again what I owed do I could pay. She told me again that she did not know and that she would call me back....and again NOTHING! After calling 12 places I found a tire and rim. So since I can't get a return call I was in their office lot at 8:23am. It said on their website and their door they opened at 8am. I called and called and finally at 9am there was still no answer, no call back and no one in the office so I called the non emergency police line. They called while I was on hold and got someone there after I explained to the officer that I have spoken to someone twice trying to pay since Saturday and that I called 16 TIMES since Saturday trying to get my truck returned. The officer spoke to someone from dispatch and told me someone would be right there. I waited a few minutes and someone showed up. He looked at my truck and said he didn't think just a tire and rim would get it back on the road. I told him that the tow man and officers said they thing would and do did the lady I spoke to Monday. So I told him I found a tire and rim in Huntington and that I was going to drive it there and bring it back to pay them to put it on. He came back out a few minutes later and asked me if I just wanted him to put the spare on my truck so I could take it. I had borrowed a car to do the running around, went back and got her to get my car out. He also told me their credit card machine didn't work so we stopped and pulled out $300 which was my maximum daily withdrawal. We returned to pick up my truck and he said it was $360 if I had cash or just over $380 with a credit card!!!!!!! I asked him why it was so much? He said he did not know. I asked him for an itemized bill and he told me he had no way to get me a bill but he would try to have one emailed to me today. I paid the $380 because I didn't know what they were charging me to argue it. DO NOT use this service!!!!! They are scammers! They could have changed my tire Saturday but chose to charge me days of storage not to mention they days I had to pay for an UBER to get to work which was $56 a day round trip for 3 days plus the car I borrowed today to get my truck!!!!!!!!!!!! DO NOT USE this company

The guys here were friendly, funny, the part I came to pick up, they offered to install it for me…read moreeven cheaper than the repair shop I had planned to take the vehicle to at a later date. They were great to us. I'd recommend these guys to anyone!