This dealership closed and moved to Huntington, West Virginia. Just because they moved, doesn't…read moremean that they don't suck. The worst customer service I've ever experienced. All these morons wanna do, is to get you into the dealership so they can sell your own shit you don't need. I just had a simple question, and the service shop insisted I drive 2 1/2 hours for a simple question. The people there either don't care, or they have no clue as to what they're talking about. There are definitely better dealerships to go to than this one. Avoid this place at all cost

We did some Harley hopping while headed home from a trip…read more This shop has a great little cafe and a friendly staff. They have some great clothing and some beautiful inventory for your two- wheeled needs. As usual, restroom facilities were spotless. It's how you end up with a selection of HD clothing: each restroom stop one of you finds something you cannot live without! And actually that's how friends of ours wound up with a new bike. Gotta be careful, sometimes those beautiful bikes grab you!

Got a lot work done to my Road Glide last week. They went above and beyond to help me decide on the…read moreright parts to go with. They were the cheapest HD dealer I could find, and they were very got my bike back to me when they said they would!

My brother and I were traveling from Pennsylvania and stopped in Black Sheep to see what they had…read more We also wanted to take a break. I've been slowly looking for a 2022 or newer Road Glide; I currently have a 2015 Ultra. They had a few Road Glides, and my brother asked what year a specific one was. This dealership does not have tags/stickers on its bikes. The salesman Brad, who we learned was new, said it was a 2022. My brother yelled over to me that it was a year I was looking for, so I asked how many miles it had. He said a little over 12k. As I walked over, I asked, "Are you sure it is a 2022?" He said, "Yeah," and I said I would confirm it with Jared. Jared told Brad it was a 2022; therefore, I asked how much it was. Brad said $19,989. I looked at my brother and said, "That sounds good. Can I take it for a test drive?" I took it for a nice test drive, and all went well. I said I was interested in seeing the numbers. He returned with the lowest trade-in value on my bike and the exact numbers the Road Glide was listed for. I told them you are wasting my time. I want to get to the bourbon trail. The next numbers should be your best and final, as I will leave if not. He returned, upped the trade-in value by $3200, and reduced the bike by $1200. I was happy with it and said we have a deal if they can switch some stuff out from my bike, since I'm traveling. They agreed. They pulled both bikes in the back to start swapping the agreed-upon things out. I went in and signed the paperwork. I had to charge the difference as they would not take a personal check. This was the first time I could not write a check. Another associate got on a call with my insurance company to transfer it over, and he said the Road Glide was a 2019. I said stop. I was told multiple times it was 2022, and I negotiated based on that. Yes, I should have verified and noticed it on the paperwork, but I took them at their word. They should know their inventory, and when it was confirmed, I believed it. Anyway, I canceled the deal and obtained a full refund. The salesman, Brad, apologized and even texted the next day to see how I was doing. Apparently, it was going to be his first sale. All in all, I wasted almost three hours and walked away without a bike.

This is the best customer service I have ever had Hands down. Special thanks go out to the Owner,…read moreJeff, and Howard. I had a small problem with my Spyder and it was fixed, it rides smooth now. You just can't find many businesses nowadays that put the customer before the dollar signs. Many thanks again guys

Priority is selling new units at Swampfox in Beckley, WV. When you need service prepare for a long…read morewait. Check out the service area below the showroom before you buy.

I purchased a new 2023 Kawasaki Vulcan voyager 1700 motorcycle from them on 2/02/2024. On…read more12/17/2025 I took the MC in for warranty repairs. It had a visible antifreeze leak between the cylinders. Also, the shift indicator on the dash was showing incorrect position of the gears and sometimes a delayed indication of what gear you were in while traveling. At times it would work find. I left the mc with them and ask to be notified when they made the repairs. On or about 12/28/2025 I called and ask for an update. I was told they had cleaned the antifreeze off the cylinders and was watching for it to return. And they hadn't test driven it yet for the shift indicator problem. On 2/17/2026 I called for an update and was told the repairs were complete, but the tech was out of town for training and wouldn't be back until the following week. He wanted to test drive the mc to make sure the repairs were fixed. I suggested that I would come up and test drive and if the repairs corrected the problem, I would bring the mc home, if not I would leave it there so the tech could follow up. I was told by the service associate Matt that he would call me right back. I received a call from M.S Lowe the other service associate that there had not been any repairs make to the mc. The tech had only done a meter readout on the shift indicator problem and confirmed with Kawasaki that the meter readings were correct. I told M.S. Lowe I would come and get the mc, I believe after TWO MONTHS it was time for me to try something different. I stopped and discussed this matter with GM Bobby Baldridge before leaving. I was hoping he would offer a positive resolution. To my surprise he showed very little interest and didn't offer to correct the problem in any fashion. My conclusion on this matter. BUYERS BEWARE; THERE IS NO INTEREST IN PROVIDING YOU WITH A CORRTION TO A PROBLEM WITH YOUR MACHINE. I BASE THIS CONCLUSION ON HOW I WAS TREATED. GOOD LUCK TO OTHER BUYERS

I was stranded 400 miles from home on a Victory with a bad rear tire. Called them right when they…read moreopened and everyone was super helpful. Got my bike in right away and got me back on the road. Truly appreciate everyone's help at the dealership.