Within 2 hours of me calling KK, they had came out and fixed my a/c (early on a holiday morning)…read moreand called the equipment co. to get me the warranty discount. Professional, courteous, quick... I highly recommend.

Very knowledgeable guy! Kyle has always helped me get my things back in order. Highly recommended!read more

Hit was great! They were able to fix my heater that the brand no longer exists! Very comfortable…read morewith Ryan in my house and also his level of knowledge. My parents were also told they needed a new ac by another company. Ryan looked at it and said it was under warranty and can be fixed. Never will use anyone but Ryan because he's honest!

HIT is the most professional and thorough hvac service I've worked with in Montgomery. I highly…read morerecommend Ryan and his team. They were prompt and honest unlike other technicians in city. I'll only work with HIT from now on.

Luquire does all of our plumbing and air condition and they are always so reliable, dependable and…read morereasonably price!

Our new water heater was on the fritz. I was pretty sure that the pilot had gone out, but I…read morecouldn't figure out how to light it despite reading the instructions. I called at 5:30 p.m. I didn't really expect an answer let alone service today. I lovely guy named Kevin came to my rescue. He not only lit it, but he explained how to troubleshoot it and taught me how to light it myself. He then advised that we get carbon monoxide sensors for the room it is in. So very helpful. I so appreciate the helpful service within an hour of my call for help. It also helps that the people who work for this company are so very nice. I haven't had a bad interaction yet. Thank you Luquire!!

In 2015, Chad's A/C installed 2 units (a Mitsubishi mini split and a regular unit) in our new…read moreconstruction home. Upon installation of the regular unit, it was installed incorrectly and caused a leak. This leak caused the entire den ceiling to have to be replaced prior to our initial move-in. After this, the company realized the mini split was installed incorrectly and needed the entire exterior wall removed in order to connect to the outside unit. Chad's A/C delayed returning to finish the HVAC system. This stalled our construction for thirty days while we repetitively reached out to Chad's in order to get them to return to finish the job. Once they finally returned, they had terrible attitudes as if it was our fault the units were installed incorrectly originally. We were invoiced for the repairs via mail. We contacted Chad's numerous times asking for Chad to call us in order to discuss the house repairs they had caused. He refused to call me back over a span of four weeks. After all this time, Chad finally texted and stated that he was not going to pay for the repairs to our home since he claimed that the damage to our home fell under typical construction costs. Furthermore, he stated that if we deducted the amount for the repairs that he would not warranty our air conditioner even though a ten year warranty was discussed within the original quote. Finally, we were able to reach out to Dana Whiswall who came to my business to discuss the damages. We went over everything that had taken place and she agreed that the damage costs did not fall under typical construction costs and deducted this amount from the bill. We wrote her a check for the remaining amount and believed that these issues were resolved. Since 2015, every year, if not more than once a year, the mini split required service calls. Chad's A/C requires a $79.95 service fee that has to be paid prior to schedule of service. We paid this every time in order to get our unit serviced regardless of the fact that this was a new unit in a new construction home that was recently installed. In 2022, we called to schedule a service call. Once Doug Moncrief, the repairman, arrived he stated that there was nothing they can do to fix the issues and the seven year old unit needed to be completely replaced. We reached out for a second opinion from Myer's A/C who agreed that the unit was in such disrepair that it did need to be replaced. They quoted $6800 for the job. We began to contact Chad's A/C again in order to use our warranty and replace the unit. We originally spoke to Mary in Chad's office who said that the unit would be replaced. After this, contact from Chad's A/C was abysmal. We called, texted, and reached out on Facebook Messenger numerous times. Mary would either not return our phone calls, or she would call to state "I said I would call. I have no information. This is your call" and hang up. Chad finally sent a message on Facebook stating that he would not be replacing the unit as he had only warrantied our units for 5 years since we deducted the repair costs. We, then, sent a certified letter to Chad's with no response. At this point, we realized our hand were tied. We realized that we had made a grave error. Upon giving Dana the check, she never gave us our warranty certificate. There is nothing we can do at this point besides warn others against this scamming, untrustworthy, unprofessional company. We are now using Myer's A/C for the replacement and having to pay out of pocket $7K since we have no documentation the warranty ever existed.

With the temperatures rising and people needing Freon added to their units, I thought it might be…read morehelpful to post my experience for others that might need an HVAC technician. I have an older unit (12 years) that was low on Freon. It is an R22 system- for those of you unfamiliar, R22 has been phased out and the R22 liquid refrigerant is quite expensive compared to the newer freon. I called Chad's A/C direct and asked them what they would charge to fill up my unit with R22 freon. They told me their price for R22 was $98/ pound + a $75 service call fee. That seemed on the higher end so I called a church friend who's an HVAC tech. He said that R22 ranges from $50 - $100 / lb. The wholesale cost (what Chad's is paying) is about $20/lb. He also recommended asking them if they carry an R-22 alternative like R407c or R421A as they are less than $10/lb wholesale and most HVAC companies will only charge $20-$50 / lb for it. I called Chad's back and asked them what their R-22 alternative price was and they started stammering and backpedaling...they put me on hold then finally got a manager on the phone who told me they don't use R22 at all- all they use is the R421 cheaper knockoff and they still charge $98/lb for it! When I confronted them that it was dishonest to pass off a cheaper alternative for the real thing and have the audacity to charge full price for it, the manager apologized and then blamed the mistake on a "new employee" Regardless if it was an honest mistake or not, charging $98 / lb for a knockoff R22 freon is highway robbery. I called 5 other companies and got drastically lower pricing which I will list below. When I told them I knew that their wholesale price was under $10/lb they got super defensive and sarcastic saying, "Well if you know where to get it at that price, please let us know." So I called 2 supply houses in Montgomery and confirmed that you can in fact get R421a for less than $10/lb. (Feel free to google R421a or R407c to confirm this) Below are 5 HVAC techs I called & got pricing from that will save you $100s: 1. Robert Wood (334) 531-2580 - Call for pricing, but he's the cheapest 2. Quality Heating & Air (334) 277-7778 - R22- $50/lb. - R407c $23/ lb. 3. Grady Air (334) 850-2472 - R22: $75/lb. - R407c: $65/lb. 4. Pinson Air Conditioning & Heating (334) 567-2347 - R22: $50/lb. 5. Zach Reese (334) 430-1299 - R22: $65/lb. Bottom Line: Avoid Chad's unless you want to get ripped off

Communication and knowledge were excellent. He was attentive, punctual, and wasted no time with…read morecompleting the repair. The AC is running perfectly, and he followed up the next day to ensure everything was working smoothly. Very patient and thorough throughout the entire process.

They came the same day that I called and the next day we were putting in the AC and heating unit…read more They were prompt and courteous, and the price was within my budget. I felt very good about my decision because most of the time when you are an older woman and a widow people seem to take advantage of you. They really made me feel good about my decision.

March 2005, several men showed up at my residence stating they came to install my new complete HVAC…read moresystem that I thought was being installed by Benchmark. My contact with Benchmark was not on-site with the men nor did he call ahead to give me the names or description of the people he had sent out. A loud bell or horn should have gone off in my head at that time. Nevertheless, I mistakenly assumed the men were actual employees of Benchmark, which obviously was not the case as I would much later learned. My contact with Benchmark showed up later to conduct a visual inspection after the installation. Initially it seemed the men did a good job with the install even though one of the guys talked on his cellphone during the entire process. Fast forward 5 months later, my A/C went out. The contact with Benchmark that I dealt with was notified and attempted to place the cause of the issue elsewhere despite the fact he NEVER EVER determined the real issue. After requesting a well known HVAC repair company to come out to repair the unit at Benchmark's suggestion, the technician discovered that the guys Benchmark sent out incorrectly wired the furnace board and as a result it burned out. Prior to the actual cause diagnosis, I'd tried to reach back out to my contact with Benchmark at the suggestion of the other HVAC repair company because the unit and parts were still under warranty and therefore should be repaired by Benchmark at no cost to me . My Benchmark contact failed to respond back to me. Now in my mind I'm thinking the "motely looking crew" that Benchmark sent out to install my unit were possibly not certified at all nor their employees. In the end I had to pay for their mistake. I should have heard the lst loud bell or horn in my head when I told the Benchmark contact that I was putting money down on the new unit which was being financed. If I may point out, a down payment was definitely not required whatsoever, but I opted to do so anyway. Before the install, the Benchmark contact on several occasions mentioned getting the "down payment money" in advance of the installation, but would immediately follow up with, "there's no rush". Then he mentioned the money again in yet another phone call and went on to state that he had to pay his guys, but yet the unit had not been installed and was scheduled for installation in a couple of days. I immediately went to the bank, collected the cash and paid him. In conclusion, I'm sure the Benchmark contact I dealt with is a certified HVAC technician. The "shady looking" crew he sent to install my unit obviously were not. I can personally attest that Benchmark does not stand behind their work. Even thought the Benchmark contract repeatedly attempted to shift blame regarding the issues with my unit elsewhere, in the end it was proved that Benchmark's subcontractors caused the problem. I was pleased with what I paid for the complete unit through Alabama Power. I was also satisfied with the quality of the unit as Goodman is a good brand based on my personal research and the fact that most neighborhoods in nearby subdivisions have them. My issues only lies with Benchmark. I will never use them again nor will I refer Benchmark or the contact that I dealt with to anyone.

Very pleased with the work done. He arrived on time, completed the job as agreed, AND cleaned…read morebehind himself. Very professional. I would highly recommend him to treat your home with respect, too.

Cad T. Handyman does excellent work and has great customer service. He is very dependable,…read more affordable, and his work speaks for itself. I must say, you get what you pay for. I highly recommend him.

Great Business! Free Quote, Fair Pricing and Excellent work…read moreethic. The entire crew is very experienced. They put in my new air conditioning system in just under three hours. A local family company you can feel great about hiring!!

Excellent, timely, affordable service with Andy's Heating and Air, LLC. I would recommend Andy and…read morehis crew to anyone needing A/C repair.