Dr. Ngan and her staff are the best. They made sure my glasses, and prescription were perfectly…read moremade. Their commitment to customer satisfaction is outstanding. 100% recommended.

Staffs are Very friendly and accommodating. Excellent service and an overall amazing experience !!!read more

I had an appointment here today and was very pleasantly surprised at how easy it was. This was my…read morefirst eye exam ever and the people here did a nice job of explaining stuff to me so I'm happy!

So I had an appointment on 8/31/2026 for new glasses and possibly contacts.the appointment took two…read morehours but that's ok (kind of).at the end I sat down with a young lady who talked really fast.then said it will be 412.00 and your frames will be in, in a week the same time your temp contacts arrive.1 1/2 weeks later I get a call so I go in the next day.i ask for an itemized brakedown of what I paid for,and ask why it wasn't given to me on the day of payment. just to be asked for 60.00 more for the contacts.they then showed me a paper filled out by them saying that I wanted temp contacts for 60.00. problem with that is I've never seen that paper before.why wasn't it included in the original price. while asking these questions a lady named (Tammy) comes out,and says and I quote "how can I make you happy because I'm going to refund all your money and you can do business somewhere else" and the tells me have a good day.starts to walk away turns back around and asks for my credit card to refund me.so I tell her you told me to leave so figure it out and refund me. the people at this location needs to work on customer service and explaining what people are paying for and when called on it not to be rude and kick people out saying they dont want to do business with them

This is the best eye clinic I have had so far....and I move around a lot. Dr. Sorensen is very nice…read moreand down to earth. I received a pair of contacts to try after my exam and when they did not work they had another pair for me to try at no charge. I even received A new contact solution as well as the latest that was out for me to try as well. These great people make me feel like they want my business. The staff are so nice and extremely professional . The woman who saw me before my doctor laughed with me while going over issues I was having. I like this place!!!

I was having right eye redness with pain and was able to get an appointment within two business…read moredays. When checked in I was promptly taken back and treated with the utmost respect. Dr. Sullivan was very kind and personable. The receptionists were courteous as well. The overall experience was 10/10, I will definitely be making appointments here the next time I need an ophthalmologist.

I had a missunderstanding with my wife and the dr. she was waiting for a call from a referal. never…read moregot it due to not answering unknown callers, possible scam calls. thought there would be a message. long story short, it was on her my charts referrals. dr. did everything right, she was just new to navigating the site. I had not realized her mistake until I had a appointment and asked the dr. directly (dr. wang). he immediately gave me the number. thank you so much. I have been stressed for months.

If call my doctor I'be never had office answer. Just finished calling and after waiting 15 mins…read morefor front desk to answer the person hung up on me requiring me to waste 15 more minutes to contact. My Doctor is fine but customer service is terrible.