If you have a child with special sensory needs please be aware of this place and they're unethical business practices. Long story short, immediately prior to the pandemic shutting their facility down, my son had a attended a evaluation there. I had called around and ultimately went with this place because the receptionist indicated to me that they had a hardship program. Evaluations are pricey and raise between 400 and $500. I am a single mom at the time I was working two jobs off the books I borrowed money from my mother to pay for my son's evaluation, despite the fact that it was more expensive than another place I was going to take him, only because the receptionist told me that if I got the evaluation done at their facility that would be the only way I would be eligible for the hardship program. She said it was to take my kids in need at the house who could not financially their rate of $160 an hour. They ended up saying my son needed to go twice a week totaling $320 a week. I asked them what happened to the hardship program? They said I had to fill out a paper. In the meantime I agreed to get my son started and said I can only pay for a half hour appointment at a rate of $70 until they were to review my paperwork. My son attended one appointment. I never got to hand in my paperwork, pandemic closed everything. Therapist reached out to me called me to set up a zoom. I had no idea why. I download the app, she calls, it does not go well because my son is in attentive, uninterested in zoom meeting at 3 years old with sensory needs. She ended up telling me that she was going to call at the same time every week. I assumed she was being nice and caring about her clients... I was never billed for any of the calls. In the end they were re-opening the gym and I called and left a message with my sons name saying I would love to set him up with their camp program. I wanted to show my appreciation for the help they tried giving him while they were closed. At this point they tell me I owe them around $3000! I do the math and I realize that they were double charging me why I had agreed to pay for the one session he was supposed to be going to in person while they were reviewing my hardship paper! At first I was pretty nice and I said that there must've been some confusion, but they were extremely rude telling me that their rate is $160 per visit and that they never charge $70. I told them to check their records because the only payment I had ever agreed upon was a one $70 one plus the $400 eval that they had told me was to get him into their "hardship" program- I tried explaining to them that I cannot possibly pay $3000 that I lost both of my jobs when the pandemic hit I was using all of my savings as a single mom, I have never agreed to pay $160 per session in the first place and I have never been told I was being billed for three months. My son somehow flew under the radar because he was a new client. It seems the therapist did not communicate with the office and they want me to pay for that. That being said, my son also gotten nothing out of these appointments. I had to buy things for them, I had to facilitate them, he didn't pay attention, I wish read the weekly zoom. I feel obligated to continue the zoom because I thought that the therapist cared about her clients and was checking in on him on a weekly basis with everything being rough throughout the pandemic. That was not the case at all. This place does not care about you, they don't care about your children, and they especially don't care about special needs kids. My son needed a copy of the $400 eval I pay for in order to be granted into a special needs program in preschool. This place tried with holding his evaluation. The school was going to do another evaluation for free, but it was unethical, they could not read you the Peabody evaluation on him because they considered the one he had performance pediatric practice since he had done it in the last year. They really delayed my son from getting the help he needed in school because they wanted me to pay a $3000 balance that I have that. I had absolutely no idea I was accumulating for months. They would've never even known if I hadn't called to ask about camp. They would not let it go, to add insult to injury they asked me to resend in a hardship form in which I put on it that I could afford zero dollars per session regarding the sessions that they had done over zoom that they were trying to charge me for. When I tried to write the review on Facebook, one of the employees tried debunking by review by telling me that their therapists were worth more than zero dollars. Remember... In the beginning all this was set into motion because the reception Indicated that there was a program for hardship. Not that there was a certain cut off on the cost they would take off of it. If I can afford zero dollars, that is what I can afford. I had no income at this point! Who are they to insult my hardship,unethical read more