The customer service here is typically good. They had to stop the whole car wash for my vehicle…read moreonce, and the kid was a jerk to me about it. Everyone else has been great. Prices are typical for a car wash, and they have monthly memberships. The one unique thing about this car wash is that it is just a belt that you drive onto. There is no rail, so anyone with ANY car could use this car wash - wide tires, low to the ground, whatever. Everyone's car will fit. It is easily the "nicest" car wash I have found in the area.

Quality Car Wash is one of the better car wash stops I've visited. Once you pull into the entry…read morelane, there's a drive-thru window you can let the cashier know what type of wash you want. There's also another lane for those with a membership. This car wash is special because the car wash itself is encased in a dome tunnel of clear glass. The natural lighting combined with the fun, colorful lights and lush foam makes it an entertaining experience. For just $22, we got a wash/wax/dry. Great car wash!

Fast, friendly, professional! Has an oil change and received curious car wash. Th y made my rims…read moresparkle!! Thank you! See you in 5000 miles

I got an oil change here on 2/6/2026 on the evening of 2/6/2026 I needed my car towed. The car…read morestarted overheating badly! we had to leave the car and get it towed twice. Thank god the firefighters were called by someone along the road they sent help because we were out in what it felt like -10 degrees around 8:00 pm with our 3 year old stranded. We took it into the mechanic they said our the radiator fan was broken and the coolant hose disconnected from how hot the engine was. We needed to replace the battery because it was also fried due to the overheating. They needed to flush the entire system there was a concoction of fluids/ liquids. This was absolutely done because of the crappy oil change. We got out car back after about 2 weeks . The same day the car started acting up AGAIN so we took it back after paying for a rental for 2 weeks and $1100 for repairs turns out The coolant traveled to the cylinder due to a mixture of different coolants that have been used. Fast forward its 3/6/2026 and our car is still in the mechanic and needs the entire engine replaced. Thousands and thousands of dollars because of your carelessness. You have left a family of 7 ( 5 children) without a car. God almighty will take this matter into his hands. You guys are irresponsible and even if it is not the owners fault train your people better. Shame on you!

Chain breaks twice on 2 different occasions.Owner to cheap to fix it .Manager and owner are aware…read moreand don't care

A woman that works here is EXTREMELY UNPROFESSIONAL, has horrible customer service, is a liar and…read moredoesn't know what she's doing. I will never ever be back or recommend her to others! I believe that the woman's name who was working is Haley or Kayleigh.

This was some of the best customer service I could have ever asked for, this young gentleman with…read morelong hair helped me through downloading the app and setting it up on my phone, and getting my free month. My car has never been cleaner as well. will be coming back again, and will tell all of my friends about this place.

From the owner: Tommy's Express in Muskegon, MI is a quick, modern car wash designed to give you the best wash in…read moreunder 3 minutes. Try the WORKS, featuring Ceramic Body Wax for extra protection and a polished, showroom shine. Stop by for a single wash or sign up for an unlimited TommyClub® membership to keep your car clean year-round.

I just got my oil changed there, and they were not honest about completing the things they marked…read more"completed" on the receipt. When I questioned the worker and even the manager, they made no apology and told me I had "an attitude." Wow! I got very little for my $76.92. Never going there again.

From the owner: First Month $8, Unlimited Car Washes! Multiple locations throughout Muskegon, MI. Stop in today and…read moresign up!

This place is a couple of years old now. It's a new facility compared to their competitor "Touch…read moreof Class" about a mile north. Both places charge $10 for the basic wash, QCW refers to it as the "Quality" wash. But for $22, you get unlimited Quality washes for the month. So after your third wash, you're ahead of the game. There are wash upgrades of what services they can provide. All upgrades are performed by the automated wash. There is no human labor involved in the cleaning process. With each upgrade both the single wash and monthly pass prices go up. Takes about 5 minutes for the entire wash. Machine does a pretty good job drying, but I bring a few old rags in my trunk to wipe off the extra water and shine up some spots the wash rags misses. I also open up doors and trunk and dry the door jams. They provide a free vacuum, as does their competitor. I bring this up because their sister location on Sternberg Rd only provides complimentary vacs if you have the monthly pass. The vacs do a great job. Basically they suck. Also for an additional charge, you can get your mats scrubbed. However it only works on flat mats. WeatherTech won't make it through the machine.

Car Wash: I've never seen this place super busy like the one in Holland. I'm always in and out so…read morequickly, which I love. Value: I had purchased the holiday unlimited ultimately deal b3g1 month for the family. The convenience is unmatched, but the wash isn't always very great. Sometimes I have to go through twice, just to get a dirty car fully clean. I wish this one had mirrors so we could see prior to driving away or having to get out of your car. Also, not a fan that the staff don't put the plastic protector on at this location as they do elsewhere. Overall, I love the convenience, but not always the price. I'd never consider it without the unlimited as it's very costly.

Stalls were clean. Had vending for a shammy. Also, I liked that it had a dryer. Most self washes I…read morehave used don't have a dryer.

I wish I could review the actual service but i did not use their stick around long enough to get my…read morecar cleaned. Although I had a scheduled appointment for detailing, due to the rudeness of the employees and my general concern for the level of service I would receive I decided not to leave my car for service. When I arrived there was no one in the "office" to check with so I started to drive around the building to see if I needed to enter at another door. Once I finally met someone from the car wash I was rudely told to take my car back to the other side of the building. After moving my vehicle, I went back to the door and didn't see anyone in the office so I went back to the door where I had seen the employee who told me where to park. While going through that door to the now occupied office I overheard one employee telling the other "that guy isa f#£€ing idiot". For a moment I decided to let it go and handed my keys to the other employee. After a moment of thought I realized I didn't want to count on employees with that kind of attitude cleaning my vehicle. I'm not sure if they do a good job with detailing but I'm pretty sure i won't be finding out anytime soon. After looking for more options on Yelp, there are other more high rated places in the area that I will gladly be patronizing.

The staff here is VERY friendly. The car wash is part of the gas station, so you can add the wash…read moreto your fuel or just buy a wash. There's isn't always an attendant to help you pull in, but there's a mirror to guide you. It's a good wash - NOT a touchless car wash, which I prefer. It's a quick wash and I've never had a bad experience. The track wasn't totally happy with my snow tires, though.

Antonio McGlothin,has great customer service he went above and beyond to assist a physically…read morechallenge person get in and out his car. Antonio help him purchase items in the store and then assist him back into his car. We need more individual like this young man. Thank you Antonio job well done! David Grissom