Wanted to purchase a EV in Jackson MO but because of the ice storm, I had to get it transported to…read moreTN. I was fortunate that Rupple was able to perform a pre purchase inspection on the same day I called. The report revealed many issues and saved me from a huge mistake. I'm very impress with the details of the report. Seems like they check everything bumper to bumper. The cost of service was super reasonable. I highly recommend these ex-veterans' thoroughness and professionalism.

I had the oil housing replaced on my Jeep Wrangler at Rupple Auto Service and couldn't be happier…read morewith the experience. Tyler Lockwood was extremely professional and did an excellent job. Not only did he replace the oil housing, but he went above and beyond by thoroughly cleaning all the oil from the undercarriage, which I really appreciated. He also completed a full multipoint inspection and provided clear, written details on what he found in each category, very transparent and helpful. Overall, Rupple Auto Service is a great company to work with. The office staff is super friendly, knowledgeable, and happy to answer any questions. Highly recommend! Kyle

Got hung over 5 times. Basically rude and pathetic business. Lost a customer for no reason…read more Call 1: Lady picks up and I asked if they do a full service for my 2022 SUV 30K miles. Call handed over to Roy the manager for more info. Roy asked what are you looking at either simple oil change or full service. I told full service citing what manual says and call was just dropped. I thought maybe it just you know, dropped. Call 2: Lady says hi. I told I was speaking with Roy and call dropped. Cut again. I was like wtf? Call 3 with benefit of doubt: Call picked and shut. I am confused at this point. Call 4: She says hi. I confronted what is up, she said oh we are booked until next month and you need to make appointment. I was like cut the chase, a moment ago you are taking details and now saying you don't have time. I told them I would leave a honest and bad review unless you explain what is up really. Call cut again. Truckload of bullcrap! I am just talking normal business, have the decency of replying professionally if you can or can't do something? How the fuck you run a business? I think you just do oil change or simple stuff but saying that won't make you pay taxes. Important - Oh btw I am multi lingual and possibly the Roy dude heard a different language on TV (no loud volume/easy to talk through). I strongly think this Roy dude is just racist, other low rated comments on google or yelp confirm this. And please for god's sake don't reply here with something generic.

This shop was recommended to my friend and myself, by my Uncle. We had traveled from Texas and had…read moresome mechanical problems with her vehicle. They were very professional and honest. Love this place!!

We use Charlies regularly for our oil changes in our vehicles. Very happy with their service and…read moreappreciate the veterans discount they give my husband. We do recommend them.

I want to thank the two gentleman running the whole show. They had 3 cars ahead of me and got my…read morecar in, changed, and FREE car wash with my oil change and out of there in less then an hour. OVER THE TOP friendly customer service and genuine hard workers. They are also pet friendly and made me and my pup feel comfortable and taken care of.

These guys are great! Today I had quite an unusual request on top of my usual oil change. A CAT had…read moregotten into my hood. The cat is okay thanks to these guys. After a few hours of me and friends of friends trying to get this poor kitten out of the front hood, I took it up here hoping they could help. The manager was even kind enough to take this cat up to the Humane Society after retrieving it safely. Big shout out to these guys for always thoroughly explaining repairs in detail, and going above and beyond. Thank you!

Always great service! Repeat customer for several years! Always recommend them to family and…read morefriends!

I called Advance Automotive this morning around 10:16 a.m. to ask for a quote on replacing a part…read morefor my 2012 Toyota Prius. The call lasted less than two minutes, but it was enough to decide I'll never go back. The staff member, Roger, interrupted me and said in a mocking tone, "OUUU OUU OUUUU! Let's take it slow here. You are talking wayyy too fast and your English is sloppy." Then he used an analogy to show his frustration. That level of rudeness is completely unacceptable from anyone representing a business. I was polite and just trying to explain my car issue. Instead of patience or professionalism, I got attitude and mockery. If that's how they talk to customers, I'd stay away from it.

I had taken my vehicle to several places with the same issue before I called advanced automotive…read more They had my car diagnosed within a few hours of dropping it off. We have not had a single issue with it since. The mechanics along with the customer service people behind the phone is top shelf. Best I had ever experienced and for that I recommend them to everyone and will never take my vehicle anywhere else ever again.

The best place for auto repair we have ever utilized!!! Prices are fair, and the people who work…read morehere are great--friendly and courteous!!! They repaired things on our vehicles that the dealers couldn't fix! Excellent!!!

The only thing I know about this place, is I called to see if they do state inspections. I was yes…read morethey do, but while the state inspection is $12, they are going to go ahead and pull all your wheels off and inspect your brakes and upcharge you an extra $49 dollars to cover the labor. That's not how it works. If you go in for only a vehicle inspection, that's all you should pay for. State inspections are not a money maker for any garage, but at least this place tells you up front they are going to charge you more to make money. Hard pass.

This shop is good! I was visiting my Mother in law from out of town and developed squeaky brakes…read more They were able to get me in within a couple of days, and after a fair diagnostic fee, they told me I still had some life in the pads. I'm sure a lot of shops wouldn't have done that. They greased a couple components and sent me on their way. Fair shop with good mechanics and nice people.

Thank you to Lucas! We were traveling through Anna and we noticed our truck needed an oil change…read more Lucas was our service person. He carefully checked our vehicle, providing a detailed report with pictures and videos to explain what we needed. We bought this truck in 2023. We felt as we received expert service, very professional. We were confident to drive home during the holidays because our truck had no issues. We had our truck back by the afternoon. We highly recommend Martin's Auto Service.

Ever since my previous truck rusted away from road salt and brine, I've been looking for someone…read morethat would apply some kind of rustproofing coating to my new to me truck. After seeing a comment about NHOU Oil Undercoating, I did a search and found that Martin's offers it. Made an appt. and had it applied today. I am well pleased with how much better it looks underneath my truck with the black coating! I'll definitely be back when it is time to have the coating touched up. And I have to say, that is the absolute neatest, cleanest mechanic shop I've ever set foot in, and Jonathan Waller was super nice, courteous, and professional!