Great value, pretty good service overall, so I would come back here, and I ended up buying more…read morethan I expected. I found this a really solid choice and I would recommend it.

Decathlon is a Sporting Goods store from France. This location recently opened and is the first in…read moreOttawa. In fact, Decathlon only opened its first store in Canada last year (2018) in Brossard, QC. Their prices are fairly low and all their items are their own branded stuff, so don't go expecting any Adidas, Nike, or Under Armour, lol. I see it as sort of the Ikea of sporting goods. They had really cheap sportswear. I saw shirts and shorts going for $5-7. Obviously, they had clothes that cost more as well. They had lots of inexpensive yoga and weight lifting accessories too. They had lots of sporting equipment like skis, bikes, rackets, hockey sticks, basketball nets, etc. The store is really big, brightly lit and well organized. There's a cafe inside run by Think Lunch. From what I saw, selection was limited and on the pricey side. There's an indoor basketball court in the store, and a friend of mine told me that if you sign up for their membership, which is free, you can book their court for free. I don't play basketball, but if you do, you have a free place to play year-round, which is pretty cool. The store is in a big strip mall. It's right next to Giant Tiger and will be next to Adonis, which is being built at the time of the writing of this review. Same strip mall as Food Basics, Dollar Tree and Party City. Lots of free parking.

I was in Ottawa for the Tamarack Half and bought a pair of socks at the Bushtukah expo booth. When…read moreI got back to my hotel room, I found that there was only one sock in the package (I suspect the other was used as the model on display) I though I'd learned a lesson about checking before buying anything, but figured there was no downside in writing an email to the store, thinking that maybe someone would be coming downtown for the race and could drop the missing sock off at the hotel. They mailed me a pair along with some extra goodies for the inconvenience. It's a level of service I never expected. Bushtukah certainly demonstrated their mission to provide unparalleled customer service. They've made me a fan for life. I wish they had a store less than 3,500 kms away from Calgary.

I had an issue with a tent I purchased, as it arrived with what appeared to be marks on the…read morerainfly. From the very beginning, the Bushtukah team was professional, responsive, and genuinely cared about finding a fair solution. Rather than dismissing my concerns, they took the time to contact Sea to Summit on my behalf to get the manufacturer's opinion and kept me updated throughout the process. In the end, they offered a refund, and I couldn't be happier with how everything was handled. Outstanding customer service like this is becoming increasingly rare. Bushtukah truly stands behind the products they sell and values their customers. I wouldn't hesitate to shop with them again and highly recommend them to anyone looking for outdoor gear. Thank you again, Bushtukah, for your professionalism and excellent support!

Kind of expensive, but not good service, or much to say in a good way I guess…read more I had trouble finding what I wanted, getting service, and then they had a very small selection of skates. Decided to shop somewhere else with better options.

Worst online ordering. They took the money from visa and they put them back without any…read moreexplanation. Twice in 3 weeks

I recently purchased a $70 Yeti water bottle from this store, only to discover a clear…read moremanufacturing defect in the lid. When I brought it back last Friday, I expected a straightforward exchange -- after all, it's a defective part. Instead, I was told the store's policy is to keep the entire bottle and wait to hear back from Yeti. That means I've now been without a water bottle for nearly a week, with no resolution in sight. What's frustrating is that I can't return the bottle because I used it (to drink water). This rigid process makes no sense for a premium product with a known defect. I expected better customer service and accountability, especially from a store that specializes in quality outdoor gear. I'll be going to Cabela in the future.

For someone such as myself who is very into walking/hiking and camping this is my sanctuary. There…read moreare 2 floors. I prefer SAIL over MEC. Anything you want that has to do with the outdoors, they will have it! They have hiking, camping, clothing, fishing and camping. I appreciate there are many staff members around their respective department and will answer any questions you may have. It is a bit more on the expensive side but the quality is there. However, I am removing 1 star because I bought a canoe and the sign for pick up was so small to find in the back it took a while to find it. Just be careful, because if you do not stick with your list, you could buy way more than you anticipated.

We have had such a great experience with the MEC. We had shopped at a few other places for…read moreadventure clothes, gear, and more and they have a good selection. For clothes, yes come try, check out their sales. They also have a great selection of boots and shoes. Their clothing is varied and I appreciate them having a store brand. We actually like a lot of the store branded items. They seem to carry lots of sporting stuff. I would say a good strong selection of camping, biking, skis, hiking, and... climbing! I love their climbing selection. They even have ice picks. I would say definitely talk to their staff if you have questions. They are knowledgeable and helpful.

Store is well stocked unfortunately the staff are either useless, lost or douches. Call the store…read moreto order a bike. Told it will be put aside with our name on it so we can pick it up as we travel through the city. (Passing through on a 900km trip). Arrive at the store and they won't sell the bike to us because it hasn't been "safetied", and the bike tech isn't in until the next day... what a joke. Can we sign a waver, no. Staff refuses to help, and explains that safeties are only done at point of sale not before, because it might sit in the store... We were told we could order the bike and have it shipped to us, but we would have to assemble it. We asked who would "safety" it then? They reply it doesn't need one... so can we just buy the f***ing bike I ordered. Place it full of asshats. Re-routed our trip to pick up on the return and didn't even get the book or tag it was supposed to come with.... But apparently it's been "safetied". If you can avoid these assholes do so.

I am coaching soccer and hockey and I went there recently because I was looking for something…read morespecific, an agility ladder. I saw on the website that they had that specific ladder in stock so I went to store. When I arrived, the first thing I realsied is how spacious is the place. The first floor have a lot of sports wears and shoes. I went on the second floor as all the equipment are there and it is spacious as well. They have a lot of choices for every type of sports. I asked the lady about the ;adder, she was kind enough to come with me at the section and when I told her the ladder I was looking for was not on the shelf, she immediatly asked me if I saw it on the website. I told her that I saw it was in stock in this particular store and she asked me if I can wait and she went to the backstore. Within the next 5 minutes, she came back with the ladder. What an amazing service, as most of the place I go, the employees don't care about going to the backstore. Defintely one of my most pleasant shopping experience in the last months.

Got my skates sharpened here. It was pretty quick and good price. I have nothing really bad to say…read moreas im not a hockey player. Just happy the blade didnt fall lol. However could be nice if they offered abit of advice on different types of sharpening someone should get as I know other places do that

I really want them to be good but I've been disapointed at this location with VERY limited…read moreinventory. No small Canadiens jerseys. Skate sharpening closed on Saturday and Sundays... I want this store to be my one stop shop and I spend well over $5,000 per year but this place is making it imposible. Unfortunately this isn't the one stop shop for any real hockey player. Sorry I wish I could give it a good review!

No customer service at all. I went in to buy a pair of skates for winter. Walked in and the guy…read moreat the counter didn't utter a word. Then I walked over to the skates and waited for someone to come help me for 10 minutes. NO ONE CAME AT ALL. So I decided to leave. As I was leaving the store there was an employee blocking the doorway. I said goodbye and the guy couldn't be bothered. He didn't say one word.

A good store that has a wide selection of hockey equipment. Knowledgeable, friendly staff that…read morehave a good rapport with hockey kids. Hockey stuff can be expensive, but I have found this store to be competitive and have always been appreciative of the promotions they do for our local hockey association. There are lots of big box stores with hockey equipment, but Valiquette Source for Sports combines selection with dedicated customer service.

Limited selection, expensive, but has brand equipment and long opening hours. Good parking spotsread more

We bought an excellent pair of leather soccer cleats that were on sale and cheaper than a cheep…read morepair from elsewhere. The staff was curtious and knowledgeable and had a good selection.

Trailhead used to be in a really cool rustic looking post and beam building at Scott St and McRae…read moreAve, but that building was torn down to make way for condos (story of my neighbourhood). So it moved to the Fairlawn Plaza which is across the street from Carlingwood Mall. The older building had much more character, and was really fitting for Trailhead, which is an outdoor adventure kind of store, like MEC. Nonetheless the new store is doing well. Admittedly, when I walk into these kinds of stores, I am like a fish out of water. I have zero interest in kayaking, camping or climbing mountains. I like the temperature controlled climates of enclosed shopping malls, museums, theatres, and restaurants (and don't ask me if I want a seat on the patio, because the answer will always be "no." Lol). Actually, I do like the outdoors, but only when the weather is fair (20 degrees Celsius, no precipitation), the sun is setting, and the bugs haven't come out yet. I am not sporty nor outdoorsy. So why the heck do I even go to Trailhead, you ask? Because they have some cute clothes! They have a great selection of prAna jeans (ethically made, sustainable, and organic fabrics) and they have clothes that are great for travel, like they fold up real small and don't wrinkle (brands like FIG from Montreal, and Toad and Co.). Their prices are on the higher side, but they do have sales, although their sales are not as discounted as at Bushtukah or Sail. Nonetheless, I like going in to poke around, but only for clothes because I have no idea what most of the other stuff in there is for ;) Oh, they also sell Canada Goose jackets. These are also of no interest to me, as I try to avoid situations where I have to be outside when it's -30 degrees. Lots of free parking in the plaza.

The person who helped me with the purchase of my cross country skis was Tyler. He was extremely…read moreknowledgeable, and very helpful. He taught me the proper way to use the bindings, and was patient with all of my unending questions. There was never any pressure, just education, and assistance. On another note, I was pleasantly surprised at the price of the skis and bindings. The same brand and style was much less expensive than at their competitor. I can honestly say that the only reason I was in there was because I had a gift card, but I realize now that my bias that they are too expensive has been quashed. their prices for good quality items was very fair.