Great value, pretty good service overall, so I would come back here, and I ended up buying more…read morethan I expected. I found this a really solid choice and I would recommend it.

Decathlon is a Sporting Goods store from France. This location recently opened and is the first in…read moreOttawa. In fact, Decathlon only opened its first store in Canada last year (2018) in Brossard, QC. Their prices are fairly low and all their items are their own branded stuff, so don't go expecting any Adidas, Nike, or Under Armour, lol. I see it as sort of the Ikea of sporting goods. They had really cheap sportswear. I saw shirts and shorts going for $5-7. Obviously, they had clothes that cost more as well. They had lots of inexpensive yoga and weight lifting accessories too. They had lots of sporting equipment like skis, bikes, rackets, hockey sticks, basketball nets, etc. The store is really big, brightly lit and well organized. There's a cafe inside run by Think Lunch. From what I saw, selection was limited and on the pricey side. There's an indoor basketball court in the store, and a friend of mine told me that if you sign up for their membership, which is free, you can book their court for free. I don't play basketball, but if you do, you have a free place to play year-round, which is pretty cool. The store is in a big strip mall. It's right next to Giant Tiger and will be next to Adonis, which is being built at the time of the writing of this review. Same strip mall as Food Basics, Dollar Tree and Party City. Lots of free parking.

I forgot my running shoes at home on a business trip to Ottawa. I googled shoe stores Ottawa and…read moreSoorts 4 came up and had high ratings. I have wide feet (EEEE) and was skeptical I could drop in and buy shoes I liked and fit and have a large selection. Shoe stores seem to never have my size. Not only did they have a wide selection (pun intended) to choose from the associate that worked with me was well versed in every shoe it seemed. In 15mins I was in a pair of shoes that I liked and was on my way. It was a pleasant surprise.

I went to Sports 4 College Square to buy a pair of New Balance running shoes, but they did not have…read morethe model I wanted. The clerk suggested I try another brand. I asked if I could try them at home to make sure they were comfortable, and the clerk assured me that I would be able to return the shoes. Today, I brought them to return to the store, as I found that they were a bit narrow in one of my insteps. When I went to return the shoes today, the clerk went to the back of the store where only staff can go and spent a long time talking with, I assume the manager or store owner. When he returned, I asked what the problem was. I was told that there was a note on our name that said we were only allowed to get an exchange or get credit. I asked why and was told that over the past six years, (since 2018) my husband and I had bought 9 pairs of shoes and returned them. I was then told by the person from the back of the store that we were banned from buying any shoes from that store because it takes up too much of the staff's time to deal with people who buy and then return goods. Wow! I am not a person who goes and tries things on in stores and then returns them and buys online after. I rarely buy anything online. I felt very violated by the attitude of the staff people in the store. Instead of talking to me about why I returned the shoes and maybe trying to get to the bottom of why the shoes had been returned, instead we are told we are banned from buying in that store. What a shocking way to treat your customers! I will definitely let others know the customer service policy of this store. We have at least 6 runners in our family and many friends also. Looking forward to buying from a store that respects and values its customers.

Kicking myself that I've not come in here sooner. I've been…read moreto a huge Bass Pro store when I lived in Calgary. It's not so much of a need for me as it is a novelty. I do like to fish but just don't go often enough anymore and I have a lot of gear already. It is dog friendly here and Santa was in store so off we went on a Sat at 1pm... And wow. Was blown away. The cool people are here! Lol! The men.... Are here! Nice customers, many with their own dogs! My pooch loved the display at the back with all the taxidermy deer, bear, geese etc. the running waterfall was a great effect on the mini mountain. The store was busy but well laid out. Clean. The huge signs above the sections tell you where to go. I was surprised at alllll the pet things. Gift ideas, spices. Xmas food items. Staff wear green shirts with name tags and they were so great and good to my dog. She was spoiled. Santa loves dogs too! We stayed at least 2 hours... Blew about $75 but I see this as an amazing outing every couple of weekends. Things are on clearance but scattered throughout the store. Washroom was at the front at the massive fireplace. Check outs didn't take long. Lol... I went thru x 2. Tons of parking.

UPDATE / NEWSFLASH: On October 3, 2016, it was announced that the Bass Pro Shops has acquired all…read moreCabela's stores in a $5.5 Billion Dollar USD deal! Will this store change branding to Bass Pro? That has not been decided yet. However, their stellar sales, breaking records in Canada, should be encouraging to Bass Pro. Stay tuned for details!! ________________ They've had spectacular attendance for their opening weekend - September 22-25 2016. I went in to see what it's like, comparing it to their biggest competition (Bass Pro is NOT located in Ottawa, unfortunately - but there is one in the outskirts of Toronto, which is where I have been.) This store was mobbed! There are many similarities, such as they've kept the taxidermists quite busy with all the animals on display. The entrance has several such displays set up, high above the entrance where people can't touch them. Bears, deer, etc. Everywhere I went, I could hear "pop! pop! pop!", and when I got to the back of the store, I found out why: there's a display of animals cavorting down a rock-mountain, and kids and adults alike are playing with wooden toy guns that produce a popping noise when they go off. Meanwhile, in the rest of the store, they sell fishing and hunting equipment, including a long counter where they sell rifles. They sell camouflage clothes, as well as footwear for all ages, and camping and cooking gear (I noticed a deep fryer). Cabela's does NOT have a huge fish tank. There was a fudge factory (with a lineup), and candied nuts (I had a sample; they were good!). I will go back again to take a closer look, and perhaps try some footwear on, when it will hopefully be a little less crowded.

Kind of expensive, but not good service, or much to say in a good way I guess…read more I had trouble finding what I wanted, getting service, and then they had a very small selection of skates. Decided to shop somewhere else with better options.

Worst online ordering. They took the money from visa and they put them back without any…read moreexplanation. Twice in 3 weeks

I recently purchased a $70 Yeti water bottle from this store, only to discover a clear…read moremanufacturing defect in the lid. When I brought it back last Friday, I expected a straightforward exchange -- after all, it's a defective part. Instead, I was told the store's policy is to keep the entire bottle and wait to hear back from Yeti. That means I've now been without a water bottle for nearly a week, with no resolution in sight. What's frustrating is that I can't return the bottle because I used it (to drink water). This rigid process makes no sense for a premium product with a known defect. I expected better customer service and accountability, especially from a store that specializes in quality outdoor gear. I'll be going to Cabela in the future.

For someone such as myself who is very into walking/hiking and camping this is my sanctuary. There…read moreare 2 floors. I prefer SAIL over MEC. Anything you want that has to do with the outdoors, they will have it! They have hiking, camping, clothing, fishing and camping. I appreciate there are many staff members around their respective department and will answer any questions you may have. It is a bit more on the expensive side but the quality is there. However, I am removing 1 star because I bought a canoe and the sign for pick up was so small to find in the back it took a while to find it. Just be careful, because if you do not stick with your list, you could buy way more than you anticipated.

We have had such a great experience with the MEC. We had shopped at a few other places for…read moreadventure clothes, gear, and more and they have a good selection. For clothes, yes come try, check out their sales. They also have a great selection of boots and shoes. Their clothing is varied and I appreciate them having a store brand. We actually like a lot of the store branded items. They seem to carry lots of sporting stuff. I would say a good strong selection of camping, biking, skis, hiking, and... climbing! I love their climbing selection. They even have ice picks. I would say definitely talk to their staff if you have questions. They are knowledgeable and helpful.

Store is well stocked unfortunately the staff are either useless, lost or douches. Call the store…read moreto order a bike. Told it will be put aside with our name on it so we can pick it up as we travel through the city. (Passing through on a 900km trip). Arrive at the store and they won't sell the bike to us because it hasn't been "safetied", and the bike tech isn't in until the next day... what a joke. Can we sign a waver, no. Staff refuses to help, and explains that safeties are only done at point of sale not before, because it might sit in the store... We were told we could order the bike and have it shipped to us, but we would have to assemble it. We asked who would "safety" it then? They reply it doesn't need one... so can we just buy the f***ing bike I ordered. Place it full of asshats. Re-routed our trip to pick up on the return and didn't even get the book or tag it was supposed to come with.... But apparently it's been "safetied". If you can avoid these assholes do so.

While visiting home recently, I decided to play golf for the first time in a long time, but wanted…read moreto do it right by getting a pair of shoes. With this place being the only possible spot in town to carry them, I rolled the dice, stopped in, and became pleasantly surprised when there was not just one, but two options. The price was also "marked down" 50% on both so what would have been a $120 pair cost me only $60. They also had sizes 11.5 and 12 in both. Another surprise. The only thing they didn't have was a pair of nylon socks, so I rolled the dice again and took a dirty, likely germ-infested sock from the used sock box and hoped to leave without getting plantar warts or else some other unrecognizable fungus. Three days later and I haven't had to visit either the podiatrist or dermatologist. Before entering the store, I got distracted by the sales rack and ended up picking up a $10 t-shirt and a $32 pair of running shorts inside (not on sale). The cashier/manager told me he could save me 20% on my total at the counter by simply providing my name and address. Not my email address, which would have likely resulted in me getting bombarded with unwanted spam, but my physical address. Easy enough. My total came to just under $90 and I left one happy shopper.

I was in Ottawa for the Tamarack Half and bought a pair of socks at the Bushtukah expo booth. When…read moreI got back to my hotel room, I found that there was only one sock in the package (I suspect the other was used as the model on display) I though I'd learned a lesson about checking before buying anything, but figured there was no downside in writing an email to the store, thinking that maybe someone would be coming downtown for the race and could drop the missing sock off at the hotel. They mailed me a pair along with some extra goodies for the inconvenience. It's a level of service I never expected. Bushtukah certainly demonstrated their mission to provide unparalleled customer service. They've made me a fan for life. I wish they had a store less than 3,500 kms away from Calgary.

I had an issue with a tent I purchased, as it arrived with what appeared to be marks on the…read morerainfly. From the very beginning, the Bushtukah team was professional, responsive, and genuinely cared about finding a fair solution. Rather than dismissing my concerns, they took the time to contact Sea to Summit on my behalf to get the manufacturer's opinion and kept me updated throughout the process. In the end, they offered a refund, and I couldn't be happier with how everything was handled. Outstanding customer service like this is becoming increasingly rare. Bushtukah truly stands behind the products they sell and values their customers. I wouldn't hesitate to shop with them again and highly recommend them to anyone looking for outdoor gear. Thank you again, Bushtukah, for your professionalism and excellent support!