The food is good, the service is slow so, it's a great place to catch up with loved ones or your small group. The ambience is relaxed. They don't seem to have enough staff on busy days like a Saturday, Sunday mornings or free pie day Mondays. Even special event days in and around Newton they seem oblivious to needing "extra" help. Trying to please is a heavy job and pleasing no one but the cook and "corporate" seems to be their way around those issues. I still will go knowing those issues; strictly because I like the food and the friendly wait staff. read more

When I walked in I was immediately Greated with A Welcome to Newton Perkins, The Manager (super friendly and very kind) Seated us, asked if we would like a minute to get our drink order, with it being hot i was very grateful for some ice cold ice tea. The server was rite behind her, Her name was Brandy. She made sure to get us everything we asked for and then some. The staff here is so sweet and Most of the time fast. Thank you Perkins for your Wonderful Pancakes and Pies that are the best around. read more

Love their steak and eggs they cook and season the steak perfectly and I've never been greeted by such nice staff very good Mac and cheese too good ambiance . read more

Every single meal I ordered here came back smelling like literal cat piss. do not come here unless you want you, or your children's food laced! I have a feeling I know what they're "cooking" up in there. read more

we walked in, smelled slightly like cat piss. the workers were very friendly and apologetic for their slow service but still insanely slow. also forgot half order but we gave up. had a little hair on my plate but was so hungry for waiting for an hour that i just took it off and ate. got there at 9:30 left 11 and maybe 1/4 of the restaurant was full. offered free muffins for the wait! read more

Worst experience. I was coming back from a long day at a hospital with my daughter and looking for a little confort we chose Perkins to wind down and have some relaxing from our day. The bad server was all over the restaurant trying to push free pay Monday, we were waiting to be asked about our order. Finally we got our order in after half hr of being there. It took another half hr to 45 minutes to get our food not complete and I order the teriyaki chicken which I got with pretty much no chicken and my daughters food was missing eggs and fries were soggy, just to clarify one more thing everyone else got their food before us even people that got there after and we never got asked about free pay. I don't like pay anyway. Worst experience. Hopefully management talks about this tipe of incidents with the servers. All I can say that we walk out of there hungry and angry. She even try to charge for food that we didn't have but a coworker told us not to worry about it cus we didn't have our food read more

Server and service was excellent! Food (Breakfast) was fresh and hot, kudos to the cook :) clean and everyone was friendly props to our server, can't remember her name.. :( (pretty hair) read more

Terrible experience, horrible service, waited for over 15 minutes before the server came to take drinks, we were ready to order but server refused to take order until after she brought our drinks, she must have forgotten she said that because close to 10 minutes later she came to get our order before our drinks arrived. Then we waited another 10 minutes and our food arrived, cold and very unappetizing, turkey, stuffing and gravy was not edible. When server dropped off our food she asked what else we needed and we politely told her our drinks. Had to repeatedly ask for things numerous times, we had a little kid with us and thankfully he was well behaved or that long of a wait would have been ugly. Overall, worst service, worst food ever had. But only positive from the experience was the restrooms were clean. For that the restaurant gets 1 star. read more

I ordered the Butterball roast turkey, stuffing, and baked potato. Based on the photo on Perkins' website, I expected gravy to be included. Silly me. Without gravy to lubricate it, my dinner was dry and inedible. I threw half of it out. What a waste of time and money. read more

Perkins American Food - Turkey, stuffing and potatoes, but no gravy! - Breakfast & Brunch Near Me - Newton, Iowa

Food was terrible. Service was atrocious. We were there for two hours. A group that came about 20 min after us was seated before us. All around disgusted by the whole situation. read more

Not only was the service all around bad, we had a hard time each other at our table because the manager was having a loud personal conversation with a waitstaff from across the room. We were not rude about the situation at first until the manager decided to take offense and call the police on us for calmly voicing our opinion. Not to mention, the rude cook coming out threatening me. Several customers heard the thing and even told us that the staff was in the wrong. Several other customers walked out due to not getting service. The restaurant was not busy at all. Only three tables were being used. If the owner is ok with this kind of behavior, then nobody should eat here until changes are made. Clearly the employees don't want to be there. Do the right thing "Owner". Was here for lunch and the service was ok. One person at my table ordered hashbrowns with cheese. When they came out, there was no cheese. We let the server know and he took the plate back into the kitchen and came back with cold shredded cheese on them. Another person ordered sourdough toast and was given texas toast. When we mentioned it she was given the same thing again. We asked for management and and was treated like we were ignorant. We said we were just going to get up, pay and leave. At that time, the manager told her staff to call the police and to take down our license plates. The cook came out mean staring us three times. I asked him to go back to work and stop staring then he started threatening us. All because they messed up two orders. Zane was the cook. Sydney was the GM and Jordan was the shift lead. All of them were the ones that rude and aggressive. read more

We stopped by newton perkins on our way through, it was a great experience and friendly staff. The food came out hot and quick with everything correct. Brandy was going to all the tables to make sure everyone was good and had a smile on her face the whole time really just a lively spirit. All of the servers were working together and had great attitudes towards us and were very helpful with our questions. Definitely will be coming back if we come back through newton. read more

Mrs Harris was very respectful & sweet, made me feel at home. The restaurant was clean, speedy service and the food was so delicious! I have no complaints and my family and I will be coming back regularly. read more

Had over a half hour wait for table (which is ok if busy) but they had way over 50% of tables open. Then waited over half hour for food. Not sure if it's a short staffed thing or what the deal was, but maybe let customers know prior if that's the case. We were not planning on hour and half for breakfast. Not sure what the issue was :( read more

I think it is way beyond time to close this location down.. i came away from there with food poisoning last week. Service was slow. Food was cold. Probably sick from food not held to temp. This place has had problems for many years. Perkins, time to put this one on the list to close before someone gets really sick and dies. read more

Jordan was a delight and a great waitress. The food was awesome too!

Upon arriving, we overhead an adjacent table comment that they have been waiting for their food for nearly an hour. That should have been a clue for us to bail on this place. After waiting for 10 minutes for a server to arrive, we placed our order. Drinks arrive about 15 minutes later and it took a full 45 minutes since we ordered for our food to arrive. We were just about to walk out. I ordered the BLT and soup, which were ok. Others in our group ordered eggs w/hashbrowns and an avocado BLT. The avocado was NOT ripe, yet they put it in the sandwich anyway. It was hard. The hash browns were burnt. The place appeared to be run by a bunch of teenagers. I didn't see an adult over the age of 21 working in the place. None of them seemed to understand how to provide good customer service. Our server walked by, without even pausing in her stride to ask how the food was. By the time we could say anything she was several booths down. She didn't smile the entire time. We observed adjacent tables receive the wrong check and the wrong food. In the end, we finally saw the manager and he offered a discount on our meal, which was appreciated. Nonetheless, we will never be back. Too much to fix here. Poor service and poorly prepared food. read more

This Perkins was alright. It's next door to the Juice & Junk storage place, and a guy got pulled over on his 4 wheeler outside. What a weird place. If the Perkins has much to be blamed for, it's just being consistent- You know what you're getting at a Perkins (as opposed to this little, weird Iowan town)- Consistency. The service was pretty good for us. The servers and hostess were all really sweet. The food was okay. My friend who ordered turkey bacon got regular bacon. She ended up with my country potatoes, and I got her hash browns. Other than that little switcharoo, it was all pretty decent. read more

Perkins American Food - Crooked toilet - Breakfast & Brunch Near Me - Newton, Iowa

Good service, fresh and hot food most of the time. For years they really lacked in service and quality but have improved! The building no longer stinks, the renovations have really cleaned the place up. Definitely worth the 4 stars. Improvement recommendations: sometimes the food tastes reheated. Perhaps make it fresh? read more

Perkins American Food - Breakfast & Brunch Near Me - Newton, Iowa

Our order was messed up multiple times and the food was cold. There was hair in my eggs and it took 50 mins to get our food yet we were the only ones there besides another family. Highly disappointed. read more

Always a problem with not having things you order than your told "it's against corporate policy to substitute for that kind of pie" and your stuck with something you don't want to eat they literally never have everything on the menu and are very rude about it read more

Excellent food delivered quickly curbside. We don't live near a Perkins and it's always a treat to get it when we travel.

We went in there Wednesday night after I got off work on 7/20/2022. This was around 6:00 pm very few cars in the lot, maybe 5 or 6. When we walked in the hostess let us know it would be a 30-45 minute wait. Perkins needs to have more than 1 waitress on Wednesday nights. As this is the day that they send out a BOGO free entree. The waitress that they do have on Wednesday's gets more than 1 or 2 orders and she gets flustered. read more

Ahhhh Perkin's. The restaurant EVERYONE can lean on because ... they have everything the stomach and heart desire! I think every Perkin's appears the same. Feels the same. Offers the same great food. This Perkin's restaurant in particular offered something different. We will start with the positives then a slight view of a negative aspect. Positives: Our waitress. If only I could remember her name! Young gal, dark brown hair and a smile most horizons would be envious of. She seemed to treat everyone like family and for someone as young as she was... I was impressed. She provided quick, prompt service. Da Food: Served hot, with a variety to taste from. I ordered the Hearty Man's Combo. THREE selections of meat to dive into, breakfast potatoes and three pancakes... I love your thinking Perkin's! Negatives: In 1983 the last Star Wars film was released. So was the last time the men's bathroom had been cleaned at this Perkin's in Newton. Although I don't hang out in a bathroom to eat my breakinner (Breakfast/Dinner) all things are a suggestion as to how the management runs a business. If you can't clean a PUBLIC bathroom at least once a year... maybe serving eggs with a side of bacon shouldn't be your specialty. Overall, the amazing waitress won me over. I will return. Ill just avoid the bathroom. read more

When you enter a restaurant and the nasty smell tells you to turn around, listen to your nose. Unfortunately, I didn't. After a long day of driving we stopped for dinner. With 2 kids and a hungry husband, Perkins seemed like a safe bet. The restaurant was smelly, the service was mediocre and the food was not up to par. My preschooler had the cheeseburger kid's meal. The fries were OK but the hamburger patty tasted like a greasy piece of sponge. I ordered the chicken Caesar salad which was heavy on the iceberg lettuce and short on everything else. My daughter's salad was edible and my husband seemed to enjoy his Texas tots: which were an interesting combination of tater tots and pulled pork smothered in two different sauces. The waiter never refilled our drinks and kept forgetting things that we needed. Overall, NOT a restaurant I would recommend. read more

Food was good. Service is very slow. They did gave us 20% off our bill because we had to wait so long for our food.

All of 14 people in this restaurant and been waiting over 30 minutes for food...and I thought Denny's had the worst service.....this is deplorable! read more

In a Monday evening a little after 8pm my son, his f2f, and her 2 children and I went to the Newton Perkins. It was by no means busy. Yet took us over an hour to get our food that was wrong, overcooked, yet served cold. Had to complain to the manager 3 times it was so bad. And then got charged for food we did not order, nor did we receive. Will not go back to this place ever again! read more

Um service sucked and there were bugs all over the dinning floor. Also it smelled awful and our waiter made some inappropriate comments. He asked a lArge group to leave because it was too hard to take care of them. read more

They use bleach when they clean off the tables, really irritating to the eyes. Must also use it when the do dishes because the water has a bleachy taste read more

Friendly and timely service. Good place to go for lunch. Best French silk pie. It looks clean.

This is not one of the better Perkins, the service was slow, food was served cold, coffee was stale and old, even the toilet paper had issues. Our server was pleasant so it was not a total disaster read more

Had Breakfast there today! Great service, the food was very good we had a table of four and everyone was pleased with their meal

We ordered take out! Food was hot and tasted great! Blueberry pancakes were amazing!! Yummy!! Staff was curtious and polite as well!

30 minutes to get greeted at the table for drinks. Asked for a refill. After 10 mins I had to go get my own pitcher of water. Food was just ok. NEVER AGAIN Better off eating a microwave dinner. read more

The food was really good and super fast. Not the healthiest but it was affordable and tasted great. The service I got at this location was also really good. I have no complaints other than the restroom was a little on the dirty side, but other than that if you are in the area and want some yummy affordable food then this is the spot. read more

Precisely what I expected from a rural Perkins. Nothing more, nothing less. Polite service and slightly above mediocre food, for an amazing price. read more

We waited over an hour to get food. Immediately upon ordering our drinks, we had two other waitresses continue ask if we had ordered our drinks yet (also my grandma asked for water with her extra drinks, but they forgot about that). We only got two straws, there was no ketchup or syrup out on the table, my grandma spilled creamer and asked for extra napkins and we never received any, and on top of that they forgot our order of hash browns and brought it out very late. By the time our food came out, it was no longer hot. read more

Let me start out by saying I gave this restaurant multiple tries, four be exact, and it's been the same terrible service each time. Waitresses rarely check on you. Food takes forever. They didn't ask about everything we wanted as sides that came with our meals so they guessed. They didn't bring straws or silverware and when we asked for them it took forever to get them. There were multiple waitresses working with less than 20 people in there and you could overhear all of them saying to each of their tables how "swamped" or "busy" it was. I don't know how every Perkins out there is, but this is how the one in Newton, IA js. read more

This is fairly typical diner food served by exceptionally brilliant waitstaff with a true care and appreciation for the art of waiting on tables. It is rare that the kindness and love for one's occupation can shine so clearly through a platter of pancakes and sausage. We stopped here on a road trip and didn't want to leave. If you love America, eat at Perkins! read more